I am currently three Ring-tailed cats deep into my relationship with Gary, and the score is…read moredefinitely Gary: 3, Critters: 0. Living in the Long Canyon area means I'm basically a high-end squatter in the middle of the woods, and apparently, I'm "invading" the local wildlife's favorite real estate. For nearly six years, Gary has been my primary peacekeeper. He is a rare breed himself: part master investigator, part roofing/construction expert, and 100% perfectionist. He doesn't just show up on time; he makes the right assessment the first time and handles the problem humanely and comprehensively. Honestly, why would you trust anyone else with your uninvited houseguests? If you're dealing with critters in Austin, Gary is the only name you need to know. My attic--and my sanity--thank him!

You can't go wrong with Gary for your pest control needs. A ringtail had been squatting in our…read moreattic for months and made a huge mess. On a FREE inspection Gary found where the likely entryway was (broken siding under an eave that I hadn't noticed). Gary covered it with duct tape. And provided next step instructions on how to take care of it myself, or a VERY fair estimate on how much he would charge to patch it up once we knew the animal was evicted. I ended up taking care of it myself through Gary's advice, only because it was a safer part of our steep 2 story roof. I have now solved the problem with only the cost of a strong roofing adhesive and used some spare flashing I had laying around. I know 100% who I'm reaching out to next time a critter decides to enjoy my attic. Thank you Gary!

Mike was FANTASTIC! Not only was MB Wildlife Control able to come out and remove a poor raccoon who…read morepassed under our shed very quickly, but they applied some disinfectant (or something similar) to the area. Mike was extremely kind and we'll be 100% only calling this company for any future needs. Sold as life long customers now. Don't click on those paid ads on Yelp, give MB Wildlife Control a call!

Mike from MB Wildlife Control was fantastic! He clearly explained why snakes are more active this…read moretime of year and what attracts them. He provided a timely, detailed estimate and scheduled the work right away. The preventive measures he installed make me feel confident my backyard is protected. Mike was prompt, professional, and thorough--and even followed up to ensure everything was working as expected. I highly recommend MB Wildlife Control!

Roland was quick to respond to my situation and removed the animal quickly while providing…read moreeducation about what to look out for to prevent future animals from coming into the home. Highly recommended.

Racoon removal. Rolando was super friendy and effcient!! In less than a week and the trash can…read morepanda's are gone!! Thank you, I can sleep at night again!!!

Russell takes customer service to the next level. His attention to detail and true concern for his…read morecustomer's happiness and peace of mind is what separates him from the competition. Prior to selling our last home, a general inspector reported that there were termites. I found Heavenly Pest Solutions through Yelp and called Russell. He explained why the first inspector was wrong--our home did not, in fact have termites. But he knew that we still needed proof of treatment in order to address the issue. He treated the supposedly affected area for a very affordable price. Fast-forward to our new home several months later. We actually discovered termites that were *not* reported by our inspector. I called Russell and he came by the next day, treated the location as well as the entire exterior of our home. But now for the Pièce De Résistance: it's a Saturday night, 6pm, the evening before Easter, about a month after our treatment. "Swarmer" termites start spilling out of our stairway by the hundreds. I call & text Russell. He replies immediately, explaining that these are essentially 'scouts' whose life will end soon because of our previous treatment. But he could sense the stress on my end of the phone. He came to our home at 7pm the night before Easter, and did an extensive treatment of the affected area. He re-explained that this was not uncommon as the colony dies off...the swarmers that are still alive are looking for a new home but are already going to die because of our earlier treatment. But even beyond that, several days later, purely to reassure us, somewhat shaken by having termites in our new home, he revisited with two of his colleagues. They checked several spots in the walls with a camera, confirming that there was no activity. My wife and I got additional education on the habits of how termites travel throughout a home, and are eradicated as well. Russell has earned my loyalty as a customer through his genuine concern that my family feels safe and snug in our home. He's proven that by going the extra mile on multiple occasions. I know I won't need to call him anytime soon for our termite issue, but woe to any other pests who dare cross the threshold of our home: your days are numbered, thanks to Russell and Heavenly Pest Solutions. :)

Great service, within 24 hours. Was able to get squirrels and other critters out of my attic and…read moreroof. The process takes a couple of weeks with traps. Russell was trustworthy, communicative and friendly, didn't try and upsell. I'd go with them again if for unwanted house guests.

Steve and Pest and Pool Wranglers has serviced my house since I have owned it. Hiring them as pest…read morecontrol has been the best decision. They are very responsive and reasonably priced. Plus they give you a guarantee and will help you through any additional problems.

I reached out today because I have had concerns with our service for weeks now, but today I just…read moreneeded to voice my frustration over the situation. The response I received from the owner, Steve, was shocking to say the least. I myself am a business owner that deals with customer service on a daily basis. I will admit that there are certain complaints that I may not necessarily agree with, but I always listen and validate my customers concerns with dignity and respect. The vacuum just stopped working Sunday, so not the absolute problem. Ariel I appreciate you contacting us about this, but you went from "considering" to canceling" in the same email without giving us a chance to explain.  First, that you for your business in the past and changing companies is obviously your decision to make. Blake is an excellent tech and does not take short cuts like skipping chemical measurement. We don't charge for the amount of time spent at a pool. Rather we charge for the job. Sometimes it takes 30 minutes to an hour, but more often it tale 10-15 minutes provided the pool has been properly maintained previously. Filter pressure varies by filter type as well as how dirty/clean the filter is. While your filter may read 10 directly after a cleaning the pressure will rise as the filter collects contaminents.  The presence of algae would suggest that it is time for a filter cleaning, but it could also be the result of less than optimal circulation. As Blake is paid extra for filter cleaning I am certain he would jump at the chance to make extra money by cleaning yours if needed. You mentioned your pool sweeper is broken and that is a pivotal component of pool maintenance as it not only scrubs walls and steps between services it also helps circulate water especially from the floor of the pool.  Unless we hear otherwise from you we will stop your pool service at end of day today. All the best! Steve Hunt This is an unexpected response from a business owner as I am one myself. Your response gives the tone that none of our complaints are valid and that we are in the wrong and need to not voice our concerns. Very eye opening to why the pool service is lacking professionalism.  Sent from Yahoo Mail for iPhone Sorry you feel that way, but I'm not sure what you want to hear. I read your concerns and addressed them. I am not sorry that my technician did his job and you did not heed the advice given not only by Blake, but by me as well, to keep toys out of the pool when it is not in use because it might damage your vacuum. Now your vacuum is broken and you are blaming us for your pool not getting the proper cleaning that the vacuum should handle. If you cowtow to your customers for the sake of a dollar that is your business. I'm backing my people when they have done nothing wrong. We have great reviews that state clearly how well we do our jobs. I have canceled your pest service as well.  Steve Hunt On a side note, a simple amicable response validating my concerns, without accusatory and disrespectful behavior would have gone a long way. I don't know exactly what the comment about catering to customers for a dollar is supposed to reference as I never brought up any concerns about money.  All I was hoping to do was inform you about concerns I had with my service.  That was an incredibly quick jump to being hateful. I'm not sure where that came from as we have always been able to communicate well together, but all is well.  Wish you all the best and hope your day gets better.  Ariel There is no hostility. I hold no grudge. You are free to spend your money where you choose just not with us with the exception of your April invoice which is still outstanding and will have a late charge added to it if not paid by the end of the month.  When you write your review be sure to include the part where I explained the situation, but that wasnt good enough for you because I will in my response. Further, be sure to review your pool service as you have had no issues with pest control. Otherwise I will be forced to contact the review service to have the review removed. Enjoy the rest of your week. -- All the best! Steve Hunt

Amazing service and professionalism. They were very kind and not only addressed the issues I called…read moreabout, but also helped with things I didn't even realize I had outside like active wasp nests. They sprayed inside and outside, removing the webs and nests too. I believe their pricing is really good for the quality of service and attentiveness. Would highly recommend them.

Cody and Peach Pest Control have decisively defeated the rat infestation that we had in our attic…read more The approach was methodical, thorough, and effective. Communication at every stage was professional and helpful. Cody was a pleasure to work with. The guy knows his business, and I enjoyed all the conversations we had on numerous visits. I learned fascinating facts about rat psychology and behavior that I never dreamed of knowing. Peach did not take our job lightly and worked on our issue until it was completely solved. These rats were completely punking me on a daily basis, and Peach put a stop to it. These guys get my highest possible recommendation!

Brent C. was very fast and communicated well. He treated for mosquitoes and wasps…read more He even swung back by later to knock out a nest that had been well hidden from sight in a light fixture. Thanks!

Brent C. was extremely professional, thorough and efficient. We have requested to have him as our…read moreregular pest technician.

I've been with this company for several months now. I feel like we're getting good service at a…read morereasonable rate. I haven't looked closely into just how safe the chemicals are but I'm placing my trust in this company. Beats a conventional exterminator, I suppose. We've only had them spray inside once (first visit) and it didn't smell toxic. What I really appreciated when I first reached out to them is that the owner talked to me himself. He took the time to explain everything and patiently answer all my questions. I also liked how they offered a complimentary vulnerability assessment during the initial visit. Basically looked around the exterior of the home and noted potential areas where bugs can enter. It wasn't extremely thorough but for a free service that essentially works against them, it was pretty helpful. The techs are always really nice and easy to talk to.

Great service, honest, and reliable! Will be recommending to anyone in need of Pest Control. Big…read morethanks to Aaron for his help and honesty during a stressful week of moving into a new home.