You say "I," I say "SCREAM!" *low mumbling* Wait just a minute, that's not right. *back to normal voice* You say "ICE," I say "CREAM!" That's what my 5-year-old was saying to herself, yet, loud enough for me to hear while we were driving en route to a Girl Scout activity. She knew that after her Girl Scout event, her troop leader would be buying the girls their choice of cone or cup. SERVICE Cordial and relatively fast. They gave my daughter who happens to be the shortest in the troop a free cup of chocolate coldness with rainbow sprinkles on top because she fit underneath the counter (see photo I posted). PRICE A single scoop costs $3.75. ENVIRONMENT There are a few spots outside to take a seat, but not many. There's a walk-up counter. No indoor seating. Free parking in a shared lot with the 99 Cent Store and others. ICE CREAM It's classic creamy ice cream. The coffee was really satisfying. I got a cup, but I heard their waffle cones are made in-house. TIP This nationwide franchise has a loyalty program available via their app or visit BrustersSweetRewards.com Ice Cream: 4 * Price: 3 * Environment: 2 * Service: 5 read more

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When Butter pecan ice cream tastes like vanilla and you literally get 2 pecans in a scoop, No I would not recommend this place.

I really wanted to like Bruster's since it is local. The service was okay, however, I did not feel their ice cream was worth the extra expense. There are many other ice cream shoppes to try, I probably won't return. read more

Really good ice cream. The portions are huge!!! We ordered my three year old a child's cone and there was enough ice cream to keep her wired on sugar for hours. The portion was definitely large enough for an adult. In fact, my wife ordered a child's cone too and it was enough to satisfy her sweet tooth. We got my daughter the chocolate chip cookie dough and my wife had the banana cream pie. I'm not a huge ice cream fan, but I tried both and they were good. Very sweet and creamy. FYI, there is NO inside seating available at this location. You place order and pick it up at the walk up window. If you have small children, plan on them having to eat the ice cream standing outside or in your car. read more

I love ice cream. Covid precautions: 5/5 Staff are wearing gloves and masks. Plexiglass available. Hand sanitizer available. Social distancing markers for ordering. Food: 5/5 I mean if you had to choose between here and a chain store, I'm going here every time. They have great flavors and they also have an array of seasonal flavors that change seasonally. read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Cypress, California

This location is significantly better than the Cerritos location. I love the key lime pie, banana cream pie, and pineapple coconut flavours. read more

7-23-20: Been aged since my last visit but was cruising around and got the taste. Didn't have to ask Dad twice...Mr. Häagen-Dazs. Only one group ahead of us. They took forever. When it was time to pay after ordering $60 worth of crap, you would have thought they were taking out a 2nd mortgage on their trailer to finance their half consumed order. After two trips to the car and a credit card decline, the lady in the next window paid it forward and covered their order. Was very nice (especially for as lame as the people were acting). . Anthony served us and was very helpful. I saw the Smore Oreo Flavor of the Month and wanted a sample which they no longer do thanks to COVID. Ended up with one scoop regular Oreo which I loved and topped it with scoop of Smore Oreo which ended up to be too sweet. Mom would have said it was too "Bobby Flay-ish" as he seems to be too extra with his recipes. Sometimes less is more. It hit the spot. read more

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I love Brusters! Friendly staff. They no restriction on samples which is always plus especially when they have new flavors coming out all the time. Waffle cones are a must try since they make them in house. Ice cream scoop portions sometimes vary. Quality ice cream. Cotton Candy explosion Mint chocolate Rocky Road Jamaican me Crazy Pistachio Butter Pecan Black Cherry Mud Pie Banana Split Sea salt Caramel All worth a try. If your a regular become a brusters rewards member for points and rewards! read more

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Tried this ice cream for the first time and it's the real deal. You can taste the quality and prices are reasonable. Due to covid, the staff was working hard inside and we had to wait a while before we could order but the cashier was cognizant of that and apologized. We brought our little one along and they have a special where they get a free ice cream cone. Our baby loved it and was getting hyper after eating it. We will definitely be back, not only for the high quality but for the friendly service. read more

I have been a loyal brusters customer for years, but it seems lately the portion size keeps decreasing as the price increase. Not worth it any more, sorry. read more

Summertime is not too far from now and ice cream is my life savior during the hotter days. Surprised to say, Bruster's got really good ice cream. Just be careful though, they come in large portions! read more

Bruster's Real Ice Cream - The waffle cone was larger than what I expected. - Ice Cream & Frozen Yogurt Near Me - Cypress, California

Wayyy too sweet and artificial tasting. I would try other flavors and give it another chance and the service was great but not a place I'd recommend I've had much better ice cream. read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Cypress, California

The ice cream is delicious and it's so hard to choose from. The workers give free samples, which I love and you have to wait a bit but it's worth it read more

The staff that was there the night of Saturday, Oct 19th was the best. These young men were polite, friendly and good communicators. They had great customer service! Kudos to the manager and owner for hiring them. I will be definitely back. read more

Super good ice cream! I always drive this place and say I'm going to try that one day but only until recently I tried it. And wow this place is very good. The service is fast and the ice cream is always made to perfection. Will definitely be going back read more

Love their ice cream here. Also their hot fudge brownie is to die for. Also very quick.

Ended up at this Bruster's because Rite Aid was not serving ice cream because their ice cream was declared "too hard" to serve or distribute. In the end, I was glad we came here. All it takes is a smile, welcoming energy, a great attitude and phenomenal customer service, to make me crown this a 5 Star experience. So which of Bruster's employees made me churn out this positive review? Fariha, that's who! As soon as we came up to the counter, she was fast to ask us if we wanted samples, made recommendations and never for a second rushed us to order. She was quick to acknowledge us as customers, friendly, and perfectly explained the contents of each cup size. My husband ordered the Chocolate Chip Cookie Sundae with Banana Cream Pie and Cotton Candy ice cream and I had 2 scoops of Graham Central Station and 1 scoop of Oreo. So good! Mighty good! 11.75 total for both. You know Bruster's has such an expansive menu it can be tough deciding what to get. Unless you have a go-to or have a tendency to stick to the same type of flavors at every ice cream parlor. My suggestion, do some sampling. It can help you narrow down what you are truly looking for or craving. Again, Bruster's hats off to Fariha for excelling at customer relations! WTG! read more

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I usually come here and the workers are so nice!! but im only writing this review today because I had a different guy. He had long blonde hair and he was so rude. Didn't really seem happy to be there. Threw my order on the counter and just walked away... read more

Great Ice Cream, comparable to Handel's Homemade Ice cream. I will be going back. Go there around sundown in the summer, the ice will melt fast in mid day, it's real cream! read more

It's 9:25p on a Tuesday night (8/10/2021) and I got here at 9:00p with 1 person in front of me who was already waiting for their order (it was a very small order) and a party of 3 waiting to order. I STILL haven't been able to make my order and left due to frustration watching the two women scoop 2 orders and walk around the shop terribly slow. Finishing their conversation seemed to have been the priority of the night and what made it worse is that it had absolutely nothing to do with their job/customers/orders. No sense of urgency, no "Hi, we'll be with you momentarily", and no greeting whatsoever. read more

Ice cream was good. Service was friendly and prompt. However I really didn't like the options or flavors offered. I'd return but not on purpose read more

I love Brusters!! :) Yes, it is real ice cream, duh that's why I love it! I recommend the following flavors: Sea Salt Caramel Oreo Cheesecake Graham Canyon Butter Pecan Strawberry Those are just the ones that I've had tried and fallin in love with! read more

Bruster's Real Ice Cream - Triple chocolate Oreo on top and Sea Salt Caramel on the bottom ... regular waffle cone :) - Ice Cream & Frozen Yogurt Near Me - Cypress, California

Great service and we loved all the flavors. We even got my daughter's birthday cake here and it was a hit!

Rude employees, especially that teenager with the blond curly hair. I don't care if you have your earphones in during your shift and your first thing to say to a customer is "Huh?". I stated my order nicely so you didn't have to toss my ice cream on the counter like that. Stay home and don't work you bum read more

Yummy! Nom Nom Nom! Lots of flavors in which to choose. De-lish and enjoyable even on a rainy day In SoCal. The attendant was helpful and courteous! Use the Bruster's App for rewards! read more

If you live anywhere near here or are visiting and you LOVE ice cream than Bruster's is the ultimate treat! They have your ice cream staples like chocolate chip, mint chip, cookies and cream, and rocky road. If you love rocky road this is the best one I have ever had! Sometimes I think I shouldn't get it because I can get it in the store. BUT...their Rocky Road is full of chunks of almonds and soft (yes I said soft) fluffy marshmallows and creamy chocolate ice cream! Then they will make you a even bigger fan with Gram Canyon, Key Lime Pie (crust included), and Gram Central Station. Gram Central Station is my favorite... absolute favorite! Sugary gram crackers, crisp chocolate pieces and the most yummy of ice cream bases you will ever eat! If you can't get behind that, I promise there is a treasure of flavors just for you at Bruster's!!! read more

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So many flavors! Traditional flavors like vanilla, chocolate, strawberry as well as interesting flavors like coffee Oreo and green tea. And now they have Vegan flavors too! Must come try it! read more

Bruster's Real Ice Cream - Oreo, chocolate, green tea, and peanut butter crunch... All delicious! - Ice Cream & Frozen Yogurt Near Me - Cypress, California

I had the chance to try their ice cream, and I have to say it's not bad! What's ironic is Dairy Queen is right next to them.. The weird thing with their ice cream serving is that the small size is actually two small scoops. That way you can have two flavors. The regular is three, and the large is four scoops. They do not have soft serve; their ice cream is hand scooped. If you get the ice cream in a cup but ask for the cone on top, the cone costs an additional 35ish cents. The waffle cone is 85 cents, but it's delicious. The small scoop goes by fast, just saying! I sampled the graham central station and fell in love right away. The strawberry sorbet is not bad either, but it didn't taste like the typical sorbet. The gal who helped me was very patient and friendly. Some reviews mentioned a stamp card but that was not offered to me and I forgot to ask. I'm not sure if I would come to this location just for Bruster's since I would choose DQ over them.. but I'll definitely check out their other locations! read more

Bruster's Real Ice Cream - Prices and sizes - Ice Cream & Frozen Yogurt Near Me - Cypress, California

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There is no other ice cream spot that compares to Bruster's Ice cream. I'm told that they have an ice cream chef who makes their ice cream fresh every single day, and it definitely shows when you taste it. Waffle cones are also made regularly in house. Upon walking up to the window you're greeted by some of the sweetest people you'll ever meet. They're quick, efficient and always very happy to take my order. They have a menu with like a million ice cream flavors. It's a little overwhelming, but I try something new every time. They also have a couple new flavors every month so keep your eyes peeled. My personal favorite is a banana chocolate chip sundae with warm peanut butter, hot fudge, and dixie nuts, but I'd also recommend the world famous hot fudge brownie sundae or banana split. I'd also recommend asking about the Graham Central Station and Graham canyon! :DDD This place is awesome sauce!! read more

The kid who helped us was not very professional and the ice cream was so soft that it became like soup very quickly. Sorry Bruster's we won't be back.... We will drive to Handel's. read more

I love bruster's! They always ask if you'd like to try any flavors or the specials. Very friendly staff but the ice cream itself is so good, very creamy and never icy! read more

Bruster's Real Ice Cream - pint of butter pecan - Ice Cream & Frozen Yogurt Near Me - Cypress, California

Like all Brusters, this place is very good and pretty much only to-go. Flavors were great, and the Graham Central Station is kind of unique and delicious, albeit a bit soft in texture. I find that this is the same for all their flavors at all their stores. Eat it quickly (usually not a problem). read more

Bruster's Real Ice Cream - Graham Central Station- single scoop. - Ice Cream & Frozen Yogurt Near Me - Cypress, California

The ice cream is made different here so some of the flavors may have a kind of soapy after taste, especially the Rocky Road. The staff is amazing and very friendly. read more

Love this ice cream shop! This is my go to place when I'm craving homemade ice cream with all natural ingredients. It's such a treat to go by and pick up a cone or sundae. However...I'm always tempted to buy a pint to go but, that would be too dangerous because it probably won't make it home or if it did, it would be gone in one sitting!!! So for now, I'll have to be content just having one serving! read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Cypress, California

OK. There is no such thing as bad ice cream. There are just degrees of delicious. I got the cookie sundae. The cookie was super good. The issue was there was twice as much cheap canned whip cream than there was ice cream. I also couldn't taste the fudge. They were out of black cherry which sucked. The two scoop cup my mom got was tiny. The scoops were the smallest I've seen. Handel's is much better! read more

I placed an order online and when we went to the store and waited at the online window for several minutes until one of the servers told us we had to wait in the line with the walk up customers. I asked why and was told they don't use the online window when they are busy. That is ridiculous Why should I place an order online if they weren't busy? I was very disappointed and deleted my account and app. read more

Love Brusters!!! Their ice cream is reasonably priced and the quality is very good. My favorite is their green tea ice cream. Tastes just like the tea! Other flavors that are good are: raspberry chocolate, black cherry, chocolate chip, peanut butter crunch, and good ole strawberry. It's always a treat to come here. Free parking too! read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Cypress, California

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Call me Soleil Moon Frye, because I get Punky when I don't get my Bruster's http://www.yelp.com/biz_photos/brusters-real-ice-cream-cypress#srB3jWxEvPII8YtepwE5nA $1.00 off any item coupon This is a walk up ice cream/sorbet/sherbet/ice/froyo shop, with 2 benches & a tree planter for seating by the adjacent Subway. More seating coming soon! http://www.yelp.com/biz_photos/brusters-real-ice-cream-cypress#dKUQtlTvddrdvrXa47uVAw After sampling the White Turtle, Death by Chocolate & Jamaican Me Crazy, I went for a cup with Graham Central Station & Jamaican Me Crazy- http://www.yelp.com/biz_photos/brusters-real-ice-cream-cypress#VDKZZ4eUdwp7rjEZ3KpQzA Graham Central Station is a must for Graham cracker lovers. Graham ice cream with Graham cracker swirl & chocolate flakes. Each bite bursting with it's namesake taste. This is one of their most popular flavors & I can attest to that. Jamaican Me Crazy is Jamaican Me Lovin it! Coconut ice cream with almonds & fudge. I'm a coconut lover from way back. Love pretty much anything coconut. Combine it with almonds & fudge? Fuhgeddaboutit!!!!!!! I relished each spoonful, reggae music playing in my mind. $2 Tuesdays - Any small cake cone, sugar cone or cup for only $2 $3.49 Waffle Wednesdays - Any small waffle cone for $3.49 Service was good. I was allowed to sample what I wanted to try. Unfortunately, the ice cream/sorbet/sherbet/ice/froyo is located inside the shop, unable to be seen by the public. I believe seeing the goods, like at a gelato shop, would help customers decide what they want. Here, decisions are made by sampling. I'm assuming the lines can get long when the weather gets warm. Parking is in a private lot, on the corner of Walker Street. & Ball Rd. Bruster's Real Ice Cream has some real good frozen treats at a reasonable price. With $2 Tuesdays, $3.49 Waffle Wednesdays & the frequent Sweet Rewards e-club coupons, it's a no brainer that I'll be back when I want some cool, flavorful treats to satiate my sweet tooth. Highly recommend! NOMNOMNOMNOMNOMNOMNOMNOMNOMNOM read more

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A number of years ago while on a trip to North Carolina I vividly remember enjoying Bruster's ice cream. At the time I had no idea it was a chain but realized this was the case when I recently read that they were expanding to the west coast. I saw this location opened near my workplace so I decided to go see if it was as good as I remembered. I wasn't disappointed - it's delicious! You order at an outside window. A list of the daily flavors is posted as well as your options (cones, cups, sundaes, milkshakes). I ordered a small cup which consists of two regular sized scoops of ice cream. The flavors I chose were salted caramel and coffee toffee. My cup of ice cream was presented to me seconds after I ordered. This is very creamy ice cream. I thought the price was fine for the size (in rebuttal to some other reviews which whine about the price to size ratio). The salted caramel was excellent - full sweet caramel flavor mixed with saltiness. The coffee toffee was very good although I prefer a deeper coffee flavor than this had. The downside to this Bruster's is it is just a window. There is no indoor seating. Unfortunately there is also no outdoor seating either so you are forced to stand, eat in your car or sit on the edge of a large planter that stretches along the side of the building. While I was standing and enjoying my ice cream a carload of grandmas pulled up. They got out of the car and started walking around the building looking for an entrance. I informed them that you couldn't go inside and that customers order at the window. "We can't go inside to sit?" one granny asked. "That's too bad. I guess we'll go somewhere else." They all got back into the car and left. A couple of benches or small tables outside would really benefit the customers; I hope they look into doing that. ***note: They've added some outdoor seating - yay! read more

Bruster's Real Ice Cream - Side of building. Currently this planter is the only place to sit. - Ice Cream & Frozen Yogurt Near Me - Cypress, California

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Here on a warm Sunday afternoon and waited almost half an hour in the line. It turns out they only had ONE person in the entire shop. Many people came and left while waiting in line. Really disappointed that the shop is too cheap to offer decent wages to hire enough staff. read more