I'm a mother of three kids and two dogs and I use my Suburban like a work horse. I'm not filthy, but my truck is well loved. After working my butt off all weekend in the yard, I just couldn't bring myself to clean my truck. I called this morning hoping to get an appointment sometime this week. Much to my surprise they were able to come same day. They honored the $100 for $200 that's offered on Yelp. Ray Jr came and did an amazing job. In about an hour my car was washed, waxed, and interior complete. Will my kids and dogs be messing up my Suburban any time soon? No! Will I call for another job from Bryant's? You bet! It feels so nice to treat myself to a detail job on my Suburban. Thank you! read more

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Extremely impressed! First of all, Roy was willing to travel over 45 minutes to get to us in rural Indiana, there was a bit of a charge but it was worth it to have him come to our house. He was very self sufficient and even brought a small generator to power is vacuum and tools. The only thing he used was our outside water spicket, but he even brought his own hose. He did our truck inside and out and the exterior of our boat. Total was $210 and I was very happy - would definitely recommend and use again! read more

I have nothing good to say about this company. They cancelled on me once and no-called, no- showed on the reschedule. Terrible communication and customer service . Fortunately I was able to refund my.Groupon. read more

Difficulty scheduling which can only be done via Facebook messenger, merchant would not respond via SMS. Finally had a confirmed appointment between 11-12, at 1:00 someone showed up and said that is was "too hot out" to do his job (79F, May) and that he would return between 5:30-6:00 when it was cooler. He made a comment that "his boss" told him to come out and do it, like he was crazy for having done so. No one ever actually showed back up. I had to stay home all day with the car in the driveway for no reason. No communication or updates from the company. They finally responded the next day saying they would send the same guy back between 10-11. Once again, he never showed up. UPDATE: They responded a few days later and said that one of the their techs stopped by and said it "looked like" the car had been washed so they assumed it was already done. The car had been run through a Carwash a week earlier, no inside cleaning, etc, they made no attempt to ring the door bell, look in the back or call me to verify. They simply did not want to work. I was told a manager would come over sometimes today to take care of it. I told them I would be out from 3:00-5:00 but if they can work around those few hours that would be great (already was home 2 full days waiting on no call/no shows. This is now the 3rd day of waiting on them. I would be surprised if I hear anything else from this manager today based upon communication and reliability to date. UPDATE 2: As expected it is now the next day at 4:30 and no one has showed up. They did just send a message that they would be here by 5:30. At this point it is just becoming amusing. I will post a few more days of updates before simply obtaining a refund. If they do manage to actually come complete the work I will update with photos and opinion on the actual service. Unless you enjoy wasting days of your time to not even get the job done I would recommend looking elsewhere for this service. They say you get what you pay for, in this case all you get is hassle. read more

I have had my cars detailed several times, so I know that detailing work has a broad range. Bryant Auto Detail is amazing! Not just from the work he did but for the customer service as well!! He was THE most responsive detailing service I've used. He was very clear in his instructions and coming to my office was a dream! He just finished a few hours ago and I've already recommended to two coworkers. Thank you! We will be using again! read more

Bryant's New Image Detailing - The minivan looks amazing! - Auto Detailing Near Me

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Roy was great in responding via email, his preferred way of communication. We settled on a day and time I couldn't be there myself, so I took a bit of a gamble. Roy communicated still when he arrived at my house, and after he was finished. I just got home, and he did an amazing job. How great is it in this day and age that you can actually trust someone to do a great job, even though you aren't there to look over his shoulder? I would recommend Bryant's New Image to anyone, my car looks brand new again! read more

LAZY, LAZY, LAZY!! Rescheduled multiple times. I took the day off to accommodate him, lost wages, and he never showed. He wouldn't reply to me after that. Don't be fooled by low rates; just pay a professional and get it done. read more

Thrilled with my experience with Bryant NewImage! Roy was fantastic to deal with and super accommodating. He made my car look brand new, and getting a detail on-site was super convenient. I highly recommend having Bryant NewImage detail your vehicle!! read more

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Bought the Groupon. The number is disconnected and merchant does not respond to Facebook messages. There's no other way to reach them.

The best in the mobile detailing biz! Don't hesitate to commission Roy to take care of your car. He does not disappoint!

He does a great job and the price was unbeatable. I also loved that he was on time and great about getting back to answer my questions.

If this is the Bryant newimage I'm looking for from groupon...I purchased the groupon in December for my mothers xmas gift. Detail for midsize SUV. $80. Was expiring April 19 and due to my mother buying a new car in February, I requested from him to use it on a regular compact car and add on additional service(seat shampooing) to make up the cost difference. The only way to contact him was email or Facebook messenger(very unprofessional). He obliged, but was very rude. He dodged lots of questions I had, that were very reasonable(how long would the service take?) He tried to say rain was in the forecast for 2 days discussed however the forecast was sunny and 50's. We agreed on a 3pm-5pm appointment on this past Monday and made it known I had somewhere to be that I had to leave around 5-5:30pm for. He never showed up. I messaged 3 times over the course of 2hrs and had no way to call. He never showed up and I luckily had a kind enough customer service provider through groupon that was able to refund me full $80 to me. 2 days later, he has yet to respond to my messages. This is the most unprofessional business I have ever dealt with and I would give 0 stars if it were an option! Atleast have some sense to reply back and explain yourself? Absolutely horrible. read more

I really wanted to leave positive feedback, however I didn't get a chance to use the service because Roy did not show up for my appointment. I reached out for a quote and liked the price and the fact that they will come to you to clean your vehicle. Roy and I decided on Saturday morning between 8AM and 9AM. I waited and waited. I received an e-mail from Roy right at 9AM saying he was leaving an appointment and would be at my house in 30 to 40 minutes. Well that time came and went and no Roy. No message explaining the no call, no show either. I would not recommend this company seeing as they are not reliable. read more

This place is great. I used to come here every other week for two straight years. I moved to New York for four years and I've returned to find the same staff and consistent service. They have never been rude to me, in fact they've always been very nice. However, I don't go asking a ton of questions or looking for conversation. If you want a place that is convenient, efficient (I never wait too long for my car to be completed) and is well priced this is your place. read more

Awesome service and results. Came out on quick notice and made my car look brand new before a work trip. Highly recommended.

Roy did an outstanding job! We had two dogs that we bring in our cars a lot and he worked hard to get out the pet smell. Roy provides great customer service and comes to you! Worked for hours to make sure our cars looked like new! :) read more

Tried this out after a Groupon offer. Prompt, friendly service. My car has never looked better. They came to my office during works hours, and will travel anywhere in the Cincinnati area. I will definitely use them again in the future. read more

I tried them through a living social offer and was a bit hesitant due to their lack of internet presence (no website - only on FB) but they did an AMAZING job. I will use them again in the future and will recommend to everyone. They were so accommodating and showed up early when asked due to a work conflict I had last minute. My car looks brand new! read more

I was looking for a detailer to clean up the interior of my Corolla, and Bryant's was the only place that could fit me in at the last minute. They were by far the most reasonably priced place I found, so that was lucky. I communicated with Roy via email to get the appointment set up, and he told me that they are a family business. RJ, Roy's son, came out and did the detail work on my car in the parking lot of my apartment. He did a fantastic job - shampooed the upholstery, vacuumed, and wiped down every surface and nook and cranny. Even though I only paid for an interior cleaning he also wiped down the outside of the car. We had a bit of a miscommunication so there was some initial confusion about the time of the appointment, but it wasn't a huge issue and we were able to get it all sorted out. I will definitely be using Bryan's New Image Detailing again, and would recommend their services to anyone looking to spiff up their ride. read more

Bryant's New Image Detailing done a supper job detailing my 2009 Toyota Highlander. If you want your vehicle looking it's best I highly recommend Bryant's New Image Detailing, They are very prompt, good, and professional. read more

I found this company through the Living Social website. The cleaner arrived at my house early and got right to work. The car looked great when he finished. I've already referred a couple of friends to them, and will happily hire them for the next cleaning. read more