I recently went on a tour of the program and although I liked what I saw, I did not like the…read moreattitude of the director. In my opinion, she was not very warm or welcoming to me. She kind of had a serious tone and wasn't helpful with giving me payment options and asking if I could afford it or not. She was very blunt about telling me the registration fee. It's like she was wearing a fake smile. Due to the impression that she left on me, I will not be enrolling my child. It sucks because kindercare has a great reputation and I want the best for my child but I do not want to have another interaction like that again with the director.

Words can't express how much we LOVE this KinderCare! The seasoned teachers and long-standing…read moreleadership are clear to see from first interaction. While I was nervous to start my son last July (mid pandemic), KinderCare always made me feel comfortable with the procedures in place to keep the kids safe! Now my 2 sons attend and the teachers could not care for them any better. Shout out to the infant teachers who have really raised two happy happy happy boys in those difficult months- both developmentally and mentally for me! Rose, Tia and Poli are the best! My toddler is always smiling on drop off with Janelle and Tracy. I have a demanding career in healthcare (what a time!!), and I know everyday they are so well taken care of and loved! The kids are thriving and LOVE coming to school. They are also so tired at the end of the day from the physical and educational stimulation that they sleep 12 hours straight (always helps!). I guess the only negative would be that the location might not be convenient for the work from home'rs, but I would recommend all my friends to this childcare without any hesitation, esp if it is convenient! Plus; they have an enclosed playground right on the square! Kids LOVE!

We transferred our son from the KinderCare across the street to Goddard because we weren't thrilled…read moreabout the 1 year old room at KinderCare (our infant room experience at Kindercare was very positive). Although nervous about the transition of our then 1 year old son to a new daycare, I couldn't be more happy and satisfied with our experience at Goddard. The staff is friendly, caring and professional. The owner is very helpful and takes the time to get to know the kids. We noticed a few weeks in that are son was doing much better here then at the previous daycare. The owner and staff seems to genuinely care and be concerned about the well-being of the kids. Only after placing him at Goddard did I realize they have an educational criteria which is a bonus in my opinion. My only "warning" is that they have more days that they are closed then KinderCare. They are closed for a week during Christmas and have few other days that are closed which aren't always days off at most companies. It's run more like a school. Luckily my husband has flexibility with his schedule so we manage. But the quality of care and facilities is worth this occasional inconvenience. Also you have to pack/provide lunch for your child where as at KinderCare they provided the meals. Goddard provides the am and pm snack. Now that I'm used to packing our son's lunch this difference is a non-issue.

We are new to Primrose this year and have had a wonderful experience. The operational-owners are…read moreinvolved in the business day-to-day to meet parents, and staff is always available, and very responsive, to assist. Given the limitations in the industry, we have felt very fortunate for our daughter to have been placed with some of the finest Pre-K teachers we have encountered. Communication is consistent, clear and helpful to maintaining our daily routine with our child. The facility is top notch, spotless, and extremely inviting and comforting. Parent-teacher conferences were offered early in the year and proved valuable in translating the progress our daughter has made. The staff was attentive, willing, and more than able to answer all of the questions we had prepared. I would recommend this location to anyone considering a trusted, private daycare/Pre-K solution in the area.

A disgusting business. All they care about is getting their money and talking down to you as a…read moreparent as if you Know nothing. Constant emails about someone having Covid. Emails at 9:02 pm to inform that our child can't come to daycare that late at night because employees can't come to work as their homes lost power from a storm. Told our child can't come because they don't have enough staff. Told our son can't come because someone had Covid. But don't worry, all these times our child can't go they still want their 1,654 dollars. The dismiss what you say and have every excuse in the world. Our child is over fed and has a big vomit with no fever twice and we have to go pick him up. Yet the rest of the day there was still no fever and no "vomiting". Then they act like their pediatricians and know better and know our child better than we do. Miss Lauren is the only bright spot there. Our child comes home smelling like a French whore due to the large amount of perfume work by staff that they should know is an irritant for children that young. They are just pompous, arrogant, fake, superficial people who feel they're better than everyone else. It's a shame as the facility is clean and well kept. But it's ridiculous that they keep having Covid issues and staff issues they prevent us from going to work to make money, yet we better pay them their money. I would give negative stars if I could. If money is disposable and you really don't need daycare, then this is the place. If you need to count on them because you work, then look somewhere else. The new facility our child will be at is much cheaper, doesn't have the staff issues, nor do they have the Covid issues either that primrose has. We babe been told by so many people how happy our child is and they love him. Last week the fill in for Miss Lauren says our child only smiles when we come pick him up when he always smiles for Miss Lauren. Who says that? Maybe if he isn't smiling you should look at yourself. I could go on for day, but they're not worth it and if anyone reads this, you get the point.

Chartiers Street Daycare has been a great place to bring my children. The workers there are…read morewonderful and I know they love my children and care deeply for them. They are communicative and I completely trust them. The same women have been caring for my kids for 3+ years (with a few others sprinkled in). It's been great to not have staff turnover and consistent caregivers that I have grown to know and trust. It definitely has a homier, more family feel. Which I think is rare and I much prefer! I would recommend them highly!

The owner and employees of Chartiers St. Daycare are very passive aggressive and unprofessional…read more By passive aggressive, I mean that they were never willing to address our issues and just terminated us. In the cruel and highly unprofessional termination letter they snuck in our daughter's lunch box, among many other things, they said "How can you expect us to take care of your kids, when you don't?" This was even though we picked up our children and took them to the doctor, whenever they told us to. Almost always our children wouldn't have temperatures when we got home and this led us to ask questions because, as two working parents, this was affecting our livelihood. They also had us send our son to the pediatrician because they said he had thrush, but his pediatrician said it was just food on the roof of his mouth. They didn't like the doctor's finding and didn't trust the pediatrician's office anymore. Furthermore, they told our 3 year old daughter, who has asthmatic issues and frequently gets sick, that she got everyone at daycare sick, then they told us they didn't say that to her, but then told us she did get everyone sick after they gave us our termination letter. Finally, they terminated us knowing we both have full time jobs, no other daycare options, and another very complex, special needs child at home to take care of. Daycare is hard to come by, but unless you're ok with not being allowed to have an opinion and sending your children to passive aggressive, judgemental employees who can never be wrong, I wouldn't recommend this daycare.

They kept my child safe for nearly 5 years. However, the last two years were awful, staff turn…read moreover was huge, and often times you were not aware of the staff turn over until you dropped off or picked-up your child. Everything costs you extra. If you want your kid to make a craft, it costs extra. By the end of I was paying so much for crafts and extra activities so that my kiddo wouldn't' feel left out or bored. They charge a RIDICLIOUS about for "summer camp". So, on top of your weekly child care costs, craft costs, you also have to pay an additional $300-$400 at the beginning of summer. The "summer camp" activities are nothing special and the kids don't get out in the community at all, everything is held within the school. There are many centers in the area that are offering "camps" without additional fees on top of your weekly child care costs. When I left, weekly rate for a pre-k 4 classroom was $338 a week, plus the cost of phonics or craft activities.

We were so nervous choosing a daycare for our son but it was so clear we made the right decision…read morewith this center! His teachers, Miss Deanna & Miss Michelle, are incredibly gifted educators. Lincoln isn't even two and not only knows his entire alphabet but also comes home every day with something new he's learned! My husband and I are so impressed with the staff, even the teachers in the other rooms know our son by name. Dana, the current acting director, is outstanding. She knows all the parents, kids, and is so helpful whenever we have questions about anything. Its so much easier leaving our son knowing he is in such good hands!

This location isn't currently open. Regardless, I can't recommend this company. We had our kiddo…read morethere (he started a little after 12 months), and there was a range in the quality of teachers like at most other daycare. I did notice some teachers in the older kids' classrooms sharply yelling/screaming at kids from time to time (not what I wanted for our kiddo, but he wasn't in that room, so it was a "cross that bridge when we get to it" situation). The problem was the purposeful lack of communication and withholding of information. The director and company knew their lease was up. They knew their new space wasn't finished yet (literally not built, and no occupancy permit). They knew in January it wasn't going to be ready and ended up asking for lease extensions for about 4 months. They never told parents about this tenuous situation; it was always just, "oh, we'll be moving in [insert new month]." Not a word that construction wasn't even going on at the new place because BUILDING PERMITS hadn't been issued, and that they had no other backup plan. Well, the lease extensions ran out entirely and the building owner told them they had no more extensions and had to vacate. Did they tell parents? No. They waited until there was just 2 weeks before abruptly telling parents their only Pittsburgh location was closing. Oh, but we could request to be put into one of their suburban locations, the closest of which was 30 minutes+ each way with traffic (and at least 45 minutes driving near the end of the day because of rush hour). So, at least 2 hours each day of driving to/from daycare; out and back, out and back. Even getting a straight answer from them about which suburban location they'd place my son at was a nightmare. We had no other option, because they purposefully waited so long to tell us parents what they had known for months. We did the 2 hour drive for two weeks to see if it would work, while frantically searching for other daycares with open slots. The suburban location also treated anyone from the city like a second class citizen. Suburban staff acted like the Pittsburgh kids weren't their problem, they were just taking up space; it really seemed like there had been no planning or communication about the Pittsburgh kids coming. NO PLAN for parents to sign kids in and out; wouldn't let us use the electronic sign-in/sign-out system the suburban parents got to use, wouldn't give us door codes like we had at the other location and like they had for their suburban parents (until Pittsburgh parents repeatedly complained), no bins for kids to store stuff like extra clothes (and they literally had empty bins in my son's room; I heard a Pittsburgh teacher politely ask if they could use them for our kids since they were empty, and she was VERY FIRMLY shot down, "No. You CANNOT use them." No explanation.), not enough hooks, etc. for coats/hats/mittens, and they crammed all the Pittsburgh kids into one classroom regardless of age: infants, one year olds, and older toddlers all in the same room. Napping was a nightmare. I felt so bad for the Pittsburgh teachers. All in all, I wouldn't trust this company or the Pittsburgh Director (Maggie) again. The two stars is only because we had one excellent teacher who we really liked and miss. Hilarious note: the company employee's five star post was posted AFTER they closed this location.

From a parent's perspective... the director / leadership at this place with Maggie is the worst…read moreI've ever seen and I've brought three children through this facility over the past 5 years. Her communication is absolutely horrendous and extremely unprofessional. An alleged abuse incident involving my child and his behavioral tech occurred at the facility and was reported to DHS by daycare staff. Yet, Maggie - the director - never called us to tell us this happened. We only found out because DHS called us to come to our HOME and investigate. When we questioned Maggie about it she said, "I didn't want to bother you with it". Are you kidding me?!?!? Whether this report was unfounded or not, we - the parents - should have been notified. That's communication 101. This is just one example of her poor communication but I have an entire list. *Also... people who have been accused of child abuse work here. Leadership will tell you it's unfounded / retaliation between disgruntled teachers and maybe that's truebut I wouldn't risk it if I were you.

We've been attending Bridgeville KinderCare for a few months and the staff has been fantastic. Our…read morekids are learning and having fun! We couldn't be more thankful to have found this daycare for our kids.

My daughter had the wonderful opportunity to attend this facility for 2 years. We only pulled her…read moreout due to financial issues. The facility is new, clean, organized, the director (Jill) and all staff are well trained, friendly, loving, and caring. I wish I could take my daughter back there for pre-school. I recommend anyone to send their children there.