I was a new homeowner in 2022 when Vic (the owner) and his company, Elite Comfort Systems, saved my…read morefamily (including the feline members) from sweltering in 100+F degree weather by diagnosing and repairing my air conditioner. Since then, they've serviced the almost 22 year old system at my home, nursing it along. With each semi-annual "check-up" service, they advised me on what I needed to do, and what could wait. When funds were tight, they suggested stopgaps to help. Because of this history, when Alex showed me that my heater was leeching carbon monoxide into my home, I knew I could trust him. While I waited for my appointment, I was provided with space heaters gratis. This IS an independently owned business, and they treat customers like family. Ozzy (Osvaldo) and Anthony installed a new heat pump and air conditioner for me last week. They were at my home three days. Not only were they professional, friendly, and polite, they were also respectful of my home--taking time EVERY day to cover my carpeted areas, covering their boots as they came into and exited the house, and cleaning up any installation debris before they left each day. Ozzy and Anthony discovered that a part of the original system was not going to work as efficiently with the new system (the dampers) given the difference in the size. Ozzy explained the difference to me, noted the cost, and the pros and cons. He didn't pressure me to upgrade the items but he made sure I had enough information to make a decision. At the end of the installation, Ozzy took the time to show me how to use the new digital thermostat controls and gave me tips on how to use the system economically. He provided me information on how to follow up if there were ever any problems. Just like other times, Vic called a few days later to see how things were going (I missed the call, but still...so so kind and thoughtful). It's a lot of money to replace your entire HVAC system, no matter which company you use, but hiring one where you know you can trust the company. Simply put, you'll never have worries about trusting Elite Comfort Systems.

I installed a unit, but apparently I didn't ferrule my lines very well, and it lasted a week. (the…read moreold lines from the previous Chinese unit were 6 inches of copper soldered to aluminum to 6 inches of copper, which gives 4 more places to leak so I didn't use them; that unit's motherboard failed.) They wanted $4,169 to fix my lines (new ferraled lines from the manufacturer are $150, and to refill ($125 in freon) total job one hour for me To redo everything, $8,929 I recently installed in my 2,400-square-foot home a whole new heating and AC system for $24,000. They also wanted to redo my 115 volt lines to 220 volts. This system does NOT run on 220 volts. He mentioned how it uses less electricity. NO, it does not. I'm an electrician. 115 volts, 20 amp is the same as 220 volts, 10 amps because 220 volt is 2-115 volt lines, which are 10 amps each line = 20 amps. and he said my water drain wasn't installed properly, but it was according to the manufacturer. (just drain it outside, period.) My unit from 'Heat and Cool' was only $400 without the AC lines; this is the 4th unit I've installed and only one that failed my installation. it comes with a 1-year warranty, 5/7 if you get an ac guy to install it and 7/10 for an extra $150 Well, Elite isn't going to slap their sticker on this unit, so they will lose future business. That's NOT good business; that's simply greed

Oakley heating and air is a must when is comes to quality Heating/Air conditioning for your home &…read morecustomer experience. My Husband and I have been using them since we moved to Antioch 3 years ago. We love that they're a local family owned business and they are truly passionate about their work. Patricia in the office is so sweet and makes sure we are set with appointments, or if we are in need of any heating/ air conditioning needs/ have any questions. Terry, the technician, is kind & respectful. He comes to do the routine check up on our home system throughout the year before big weather seasons. Our AC went out last summer and they came out the next day to fix the issue. We were so thankful for the quick repair! Great service & value! We highly recommend Oakley Heating and Air!!

I highly recommend this place for your heating and air needs. They did such a great job with the…read morehighest quality. Customer service and attention to detail was spot on! Look no further than Oakley heating and air!

I thought I left a review already, but upon returning here, it seems to have either disappeared or…read moremy memory is bad. The reason I'm here is part of my review... Last Fall (or was it the year before?) our furnace stopped working, and I called Cali HVAC for service. They sent Oleg fairly quickly, and he did a good job repairing it; in fact, he proved himself to be very conscientious when, after replacing a circuit board that fixed the problem, he didn't like the way one part on the board was oriented, so he came back and replaced that board with a different one that fit better. He could have left it as is, since it was working, and I probably never would have known. In addition to fixing the problem pretty quickly, Oleg was also very informative and polite, answering all questions with patience and no attitudes. So, now I have moved into a new house, and even though the HVAC works, I want to have them check it out, and hopefully educate me about filters to use, what maintenance it might need, and how to make it quieter.

We had our old HVAC system replaced. Oleg was very helpful working with me to decide what system…read morefit our needs. Cali gave us the best price. They set up the new system on time with no problems. I highly recommend Cali.

Infinity HVAC helped us when our AC did not work at our home. The we're scheduled through our home…read morewarranty program. Communication was clear, the technician Fernando arrived on time, and he solved a complex problem with our AC to get it working again! We are so grateful for his help and expertise and to have our AC working again!

This HVAC company sent by my home warranty misdiagnosed my AC, claiming the control board needed…read morereplacement. The warranty then refused coverage, saying the unit is still under manufacturer warranty. I repeatedly requested documentation to verify the warranty myself, but never received anything. Due to the lack of support, I hired two independent HVAC companies, both of which confirmed the real issue is a refrigerant leak--not the control board. Had I relied on the original diagnosis, I would have paid for an unnecessary repair while the actual problem remained unresolved. I am very dissatisfied with both the home warranty provider and their contractor due to the misdiagnosis, poor communication, and lack of follow-through. Please do me a favor. Don't hire them.

Naveed came and completed a new toilet install for us. He was super helpful in identifying some…read moreissues with the original plumbing, and gave us good suggestions and recommendations for the install. Super helpful and would highly recommend Naveed!

Our A/C went out. Jazz was awesome and did the following: sent a great tech (Sergio) out the same…read moreday we called. He detected and replaced a blown capacitor and got the A/C working right away. He measured all the components of the system outside and tested the cooling effectiveness inside the house. He was happy to have me out there as he worked and explained everything he did. What he did not do: upsell / recommend a new system install. Though he did explain that our 22 year old unit was likely reaching the end of its service life. These guys are very straight shooters in an industry with some sketchy common practices. Price for analysis of both systems and the repair of 1 unit was very reasonable.

100% 10 stars-plus!!! Phenomenal service and Diego Utor's expertise saved me $$$$! Rachel is…read moreresponsive, courteous, and efficient in scheduling appointments and updating arrival times. Diego Utor came to see my furnace, which was not working. Two other HVAC companies had looked at my furnace and said I needed a new one. Diego quickly figured out what was wrong with my furnace and repaired it within minutes. I can't recommend this company enough! Thank you Rachel and Diego from the bottom of my heart!

I highly recommend them! On a very hot day just before Independence Day, Rachel answered my call…read moreand kept me informed throughout the day. They were understandably very booked that day, but still made time to come by well after the end of the normal work day. They were super helpful, very cost conscious and worked with me to solve my issue and get my AC working. Very professional and responsive!

Wow what a great job the team at Jim's HVAC did for us. We had 1 million questions and had done a…read morelot of research so we wanted to get the experts opinion. They answered all our questions and did a fantastic job by putting in a full HVAC system in one day. They spent time with us on our new thermostat so that we would know how to work everything. They were personable, knowledgeable, and reliable. A big thank you to Josh and his team!!!!

Came on time and Jim gave me good price. Had one other estimate with the same price for a Heat…read morePump but we went with Jim. With 3 guys they finished in 5 hours He had to come back to turn down the blower speed. So far so good for heat....knock on . Need to see how the AC performs in the summer

They are very useful when the AC or furnace repair and maintenance is needed. I am considering…read moreusing them for installing a new Mitsubishi heat pump in the fall. They're not the cheapest, but I really liked the quality and attention to details from their technicians.

I wrote an earlier review that I want to take back and thank Galaxy for stepping up an resolving…read morethe matter! This is what really good businesses do! Thank you Galaxy!!!!