I was referred from the Fairfield store to Saanichton store as according to their computer one was…read morein Saanichton. I went n met up with High n I think (Glen) who went out of their way for me. Glen(?)showed me a suggestion in oven cleaners then it was Hugh for the hidden bread maker. After a long time of searching the "back room" it was decided that indeed they did not have the breadmaker! After much work, again on the computer inventory, it was decided that yet another store had one. Hugh offered to have it sent to their store. So, a week later I went to pick it up n yes, it did not exist! I believe it was an owner n anotheranager who again spent much time to find that they no longer made the breadmakers! It was frustrating and annoying, but the staff were amazing -Not so much the computer inventory-- but it is a good store n staff! Pretty sure I owe Hugh n Glen a coffee -- can't wait to finally try that oven cleaner

It's a hardware store and they sell hardware. Staff is always nice. Prices are fair. I shop their…read moreregularly.

Justin helped us pick out a area rug sized for our space…read more High quality rug. We love it.

We went to Jordans Flooring Victoria location to purchase carpet and arrange for installation. The…read moresalesperson we dealt with was Sammy. He was professional ,knowledgeable ,and patient in making sure we made good choices and that we were completely satisfied before leaving the store.A wonderful shopping experience.R. SCHMIDSEDER

I ordered bed sheet, and down comforter on line. Very good quality product, soft and comfy. The…read morecolor is what I want. It takes 5 days to receive the product from Victoria BC to Ottawa! Not bad during the COVID-19 time. Great service!

I was a customer at this store for several years and loved and purchased many of the products. Last…read moreChristmas I bought and returned a pair of slippers which were too big and recived a store credit. A few months later when I couldn't find the credit note I went to the store, let them know I lost the credit slip and asked if there was any way to verify the credit. They checked their file box and couldn't find a copy. I understand that it was my loss however what they said put me off for good. First they chastised me for waiting so long to use the credit. Secondly they said that I may have already used the credit at another store and be trying to use it again. After all how did they know for sure I hadn't done that. I was floored by this comment. They basically were saying that I may be lying and trying to cheat them out of $30! This is what they felt fine to say and they knew me as a customer. I said to myself right then I would never set foot in that shop again.

Friendly staff. Nice product with fair per unit prices…read more But they make up for it by adding an 8% fuel surcharge on the complete order (incl delivery AND product), then add another 5% gst on top of all that! Now the deal's no longer that reasonable.

I bought my first PC from Stacey in the late 1990s. I've been back many times over the years for…read moreodds and ends for other computers, service on some of them, just information etc., etc. I've always found Stacey to be polite and helpful and forthcoming with information. I never observed anyone else being treated with less consideration. I'm not sure where the nasty reviews come from, but the contrast between my experience and the claims made, does make me wonder if it's more about rubbishing a competitor than reporting an actual customer service experience...hmm!

brought my computer in for repair and minimal communiation for a month. I finally got ahold of them…read moreas I need it for work, and they offered me a loaner computer. Weeks, then months passed. they won't answer my calls, messages or email. I never got my computer back! it's been over a year.

The appliances are the same as anywhere else, but BUYER BEWARE when it comes to the hidden costs!…read moreIf you buy a gas appliance, they will NOT install it for you. We paid nearly $400 in extra fees because the installer had to come twice - because Capital Iron couldn't give us a precise time for him to be there, even though I requested, twice, that they look after coordinating it. This was on top of their own delivery and installation fee.

Excellent service! Great variety of furniture and appliances. High quality product. Appliances,…read morefurniture and outdoor areas across three floors in historic building!

I have to say that I had a bit of a problem with a staff member in the store but after contacting…read morethe management they emailed me and assured me that they had dealt with the matter. I really appreciated that they responded so quickly to address the matter.

absolutely fantastic. knowledgeable, helpful, friendly…read more great eye for colour matching. highly impressed with the staff and the selection. thank you so much for your help today!

I have been shopping at Gardenworks in Colwood for years. I always try to go on the 3rd Thursday of…read morethe month for the 15% off sale. The service has always been great and the staff are very helpful. I find unique plants and lots of interesting gardening supplies every time I go. I like browsing through the shop inside and looking at all the fun tillandsia plants and unusual tropicals. Thank you Gardenworks.