I booked the first available appointment online which was unfortunately three weeks out. There is no option to speak to a human, but they do give you an option to text for immediate contact. Don't bother. No one responds. Anywho, I received a confirmation email for my online booking. I received a reminder email a couple of days before the scheduled appointment. The day time of the appointment and NO. ONE. SHOWED. No call, no text. Nothing. Rude, extremely unprofessional and a complete waste of three weeks. I strongly suggest contacting someone else. read more

Booked an appointment weeks ahead of time. Waited and waited and nobody showed. Called the number on the confirmation text they sent, and it was disconnected. Called the number that the text actually came from, and it was disconnected. Went to the website and it was taken down. Cancelled my credit card - this seems like a scam. read more

No show for appointment. He rescheduled the first appointment due to weather. He rescheduled but was a no show. Does not seem reliable.

Appointment set, no show. No response to txt or voicemail. Would not recommend. Very disappointed. Must have sold company. Used Buckeye Mower last three years and it was great! New ownership is awful read more

TOTAL RIPOFF We had Russ out for a repair. He charged me $140 and left. When I went to use my mower for the 1st time in the spring, it wouldn't start. We have called and texted Russ and he won't respond. He's a con man and will take your money while providing zero service. Avoid at all costs. read more

I've actually had this man out to my house for several years for maintenance on my machines and my mother's but this year his was rude, lied to me and was extremely condescending. I don't do business with condescending people, but especially condescending men to women. Think about your words before you use them. People don't read your mind and you own a business. Miscommunication is so easy but when you lie and can't prove you didn't you look like s fool. Find someone more reliable than this man if you're smart. read more

I hired Russell to repair my snowblower in November 2024. He replaced the carburetor and promised it would start. Well, it didn't. I contacted him via text, his preferred form of communication, and he responded once after ignoring 3 messages. He said he would "get it handled". He didn't. I texted again last month to give him one more opportunity to make it right and again no response. I finally filed a complaint with the BBB to help others avoid getting ripped off. Sadly, when I was looking for someone to repair my snowblower I saw old reviews, not more recent ones. Looks like in the past this was a trustworthy business. Not any longer. read more

I agree there were some scheduling issues, but once he was here he did a fantastic maintenance job on my lawn tractor and push mower. I called around and found places that would do the maintenance on just the tractor for $400-$500 plus parts and they would pick up and deliver. That would be 2 times I had to be around (pick up and delivery). With Buckeye Mower Repair, he came out, changed all the filters, spark plugs, cleaned the underside deck, and sharpened the blade plus I sprung him with my push mower (didn't schedule that one) and he did the same - filter, plug, blade sharpening, cleaning. He did all of this for less than what the other places were going to charge for just the tractor. Overall very satisfied with the work. Would have given 5 star if there wasn't the scheduling issue, but it was still worth it. I'd definitely would use him again. read more

I received an email for each of the past 2 years about $99 specials. Set up 2 appointments but Buckeye didn't bother to turn up for either. Work on my snow blower was performed by them 3 years ago, and whereas the work done was quite satisfactory, what can I say about the the last 2 appointments? Not much... read more

The steering column on my riding mower would disengage. Nothing mechanical, started fine, ran fine, the steering would pop out of place. They charged me $85 to pick it up, and a $60 deposit. 4 weeks later they gave me a quote of $509.00 additional to do the repair. The lawnmower brand new only cost $500. I feel scamed out of $145.00, they had to know damn well I would not pay $645 to repair a $500 lawnmower. I will NEVER go there again!! read more

Scheduled a 4:15pm appointment several weeks ago for today. He sent me an email at 6:17pm yesterday telling me not asking me that the appointment was changed to 1030am today. I set the appointment for 4:15p because I work all day. I found the email he sent at 9:30am today and tried to cancel it through the website but it wouldn't let me. I called and left him a message at 9:30am to cancel. A computer generated text came to me to verify the appointment and I replied no. He then sent me a text at 11:05am to tell me that he was on his way. I told him that I cancelled and he got crappy with me on the text. He was going to be almost an hour late for a time that he rescheduled it to and he wants to get crappy. He acted like he is the only person that has a job. There are other people out there to use besides him. read more

Russ picked up my Hustler zero turn mower in December. It had a leak in the hydraulic seals. He brought it back to his place and left the mower outdoors all winter! It was always garage kept. I didn't get the mower back until April 1st. When I got it back it didn't start right away like always did before. I didn't think too much about it but then it started overheating and shutting down, to the point that it only works for about 15 minutes at a time. He had changed the oil & filter, spark plug, battery and fuel filter. I contacted him about the mower problem on July 5. He responded that he was tied up and would get back to me soon. It's July 24, no response. When I call the business line, I get NO ANSWER, then, memory full. DO NOT trust your valuable lawn equipment to Buckeye Mower Repair, you'll be sorry! read more

good communication, on time and great work. highly recommend. we definitely will be using buckeye mower repair for all small engine repairs

I had Russ do a tune up on my lawn mower. After he was done I went to cut my lawn and my mower wouldn't work right. It eventually just died. I left a message to inform him of what happened. After no responses my wife called and he wouldn't return her calls either. It seems like now that he should fix the problem on his own dime it is time for him to disappear. That is such a poor way to do business. read more

I have used Russ and Buckeye Mower Repair for years and was always happy with the work and the pricing. Last spring, he worked on my riding mower and fixed everything but needed to get two small parts for the remainder of the work. The remaining work was quick to do once he had the parts, so I paid him for the full amount of work. He said it would be a week or two. He never contacted me back and stopped returning my calls and emails. Several times I have set up appointments through his website to have him finish the work but the scheduled day and time comes and goes and he never shows up. Sorry Russ, but I can't recommend your company anymore. read more

We scheduled a service call, were rescheduled at the last minute, took time off work for the appointment, and Buckeye Mower didn't show up. Not the way to run a business. read more

First, his scheduling system is awesome: easy to use, easy to change an appointment, easy to pay. Sends you email updates and an appointment reminder. (1 star) Second, he showed up on time (early actually but I told him any time would be fine). (Star 2) Third, he brings everything he needs to you. If you don't want to haul a lawn mower or riding mower to a service center, this is by far the best way to go. (3rd star) Fourth, fairly priced, he was fast, efficient, knowledgeable AND a nice guy. (Star #4) Fifth and finally: he's a small business man. We should encourage guys like this and I would much rather use him than one of the larger corporate providers. read more

Started well but ended sour... We had Buckeye Mower do a tune up on 50" cub cadet riding mower. Everything was fine with scheduling and 2 technicians show up on time. He did not have the fitting filter but he did all other services for tune up and sharpened blades. He did charge more than the online quote, even with missing filter- so I don't think he was aware the webpage provides upfront quote or just didn't remember. (didn't discover this comparison until that night after payment). After they left, the mower was leaking oil. We called and they came back to pop the cap in and clean up the spill on garage floor and on mower. He was apologetic and all seemed fine once again. Then we noticed the mower Continued leaking oil- which was not happening before tune up. Both my husband and I tried calling and emailing several times with radio silence from the owner. Our hope was to have it fixed or partial refund, since the whole goal was to have it tuned up and working great without needing to find a way to get it to a mower shop. No resolution and ghosted from company when asked to resolve problems. read more

Russ came out on a holiday weekend and last minute to do an emergency tune up. I couldn't be happier with the company response time and the knowledge he brought with him. Very great experience and will recommend to anyone. Customer for life and already scheduled a tune up for my snowblower. Thanks Russ! read more

My appointment time was easy to schedule on-line and Russ even called me before hand to offer an earlier time as there was an unexpected hole in his schedule and he was in the area. It was the first time we met and I experienced Russ to be polite, professional and efficient. He serviced and cleaned my mower in record time with a price that was fair which was also taken care of on-line at the time of scheduling. What a stream-lined and refreshing way to do business! Thanks Russ. You will be seeing me every year! Susan read more

I have had Russ come for years to service my mower and snowblower. I love that he comes to my home and fixes them right away. No trying to haul it to a shop where it sits for a week until someone even looks at it! Last week after another problem with my mower not starting I called and he came the same day! One time a few years ago, he came, did one quick thing on the mower and it started right up. He didn't even want any money as it was so easy for him. I recommend him to family and friends all the time! read more

I've called Russ twice this week to get my mower fixed because I believe in supporting local businesses, especially start-ups. I didn't expect the quickest service from a one-man operation but he didn't even call me back. Come on! That's basic customer service. I'm moving on. read more

Called and asked to come and work on my tractor, that was sitting in my yard. Asked him to go ahead and change oil and sharpen blades and the works. He said he would order parts, but hadn't looked at the tractor yet. I asked him to come on a Tuesday, when my husband was home, so he could check it out.. He came to the house, did not even knock on the door, and didn't fix anything. He texted as he was driving away. My husband called to ask him about it. He said he was out of range and would call back. In the meantime, I called someone else, so at least I could have them help me get the mower back in the barn. It was several hours before he called back and then was quite angry that we had called someone else. He said he was going to charge us $50 just to come out there and look, which we agreed to. When we received a bill, he tried to tack on other charges. I dont know why he would come out here and not even knock on the door or talk to us, even though I asked him to come while someone was home. I think he has some anger issues. read more

I can't speak to Russ's skill level because he never showed up! He cancelled my original appointment at the last minute because he had left my town for the day and didn't want to drive back (not sure how he didn't figure that scheduling glitch out until the day of - the appointment was made 2 weeks in advance). He was nice enough to reschedule for first thing the following morning, but then he never came! I waited for three hours before giving up. I called and texted him several times while waiting around and he never had the decency to respond - I still have no idea why he blew me off! Needless to say, after wasting my time two days in a row, I have taken my business elsewhere. read more

I would avoid using this company. You pay in advance. I paid $99 for a spring servicing and was scheduled three weeks out. I was holding off mowing my lawn until after getting the mower serviced. The day before it was finally due to be serviced I received an email that, due to an emergency, he had to cancel and would try to reschedule for some time later in the week with no promises or set date. I replied that I needed to know for sure when he could come because I could no longer wait to mow my lawn. He said then that I would need to go with someone else. I then asked for him to refund my money. He said he would. After a week with no refund, I sent a follow up request for my refund. It has now been 9 days and still no refund and no response on when I can expect my $99 back that Buckeye Mower has had for over a month but provided no service. From now on I would be very weary of any company that makes you pay in advance of the service rendered. Lesson learned. read more