They were amazing in the beginning... But once winter hit, and I kept telling the program manager that my heater wasn't working... She told me that they would need to move me to a different apartment. Mind you it's the middle of winter and I lived upstairs. Who was I going get to help me? Because I know she wasn't going to and those other girls that live there weren't going to.
Buckner family place is for single mothers, and I believe fathers that are in school. The apartments are very nice and they're not expensive, there's no bills to pay. But there are a lot of rules and they like to be in your business. But if you can deal with that, then, this place is great.
The only reason I'm giving it one star is because I did go to her several times to tell her that my heater was not working. And my text messages and emails never were responded to. Except for when I finally had it and she told me she would have to just move me to another apartment. She never attempted to try to get my heater looked at and fixed . And I had my son there... Who wants their kids to go to bed cold? They did give me electric heaters because the apartments are completely electric... But then she told me she needed them back because she was cold in her office. So basically, she would use the heaters all day and I would have to wait till past 6 o'clock to get them. But still she never got my heater fixed. So then we started to stay with family because we were freezing in my apartment. And our water was always cold. Wintee is three months long and it just wasn't getting resolved. My sister and her daughters had to move in with my mother so we left and we stayed with a friend... And still my heater was not fixed so then I decided to move out.
They locked me out of my apartment, mailbox and threw my stuff down the stairs. I've never had any complaints from them. I always had my grades up... And I have a ton of people that could vouch for that and I still have the emails and text messages that I sent her . And they really had the audacity to throw my stuff on the stairs. I had a plant from my late grandfather, and they ruined it by leaving it outside overnight. I was moving my stuff out during the day when it was warmer and I would leave notes on the door saying please I'm gonna come get the rest of my stuff. But like I said, I am a single mom, and I was doing it by myself. I was carrying some of the heaviest things down the stairs by myself. Well, my aunt in Sacramento sent me a dress... And it was ruined because they threw it on my doorstep upstairs, and it snowed and it was dirty snow... And the dress was ruined. And she could care less. I've never seen a side of her like that, and I don't know how she could just be OK with us freezing up there and then get mad because we had to move out of there since it wasn't being resolved. If you were a single mom and the stuff that you have is all that you have... You know how hard and long it can take some times to replace those things. And my stuff was just left there. They didn't give me any warning like... Hey, putting your stuff out on the porch you need to come get it. But I told her I was leaving because my son and I were freezing in the apartment. Who wants to take a cold shower... And then come out in a cold house. I was even turning on the stove just to warm of the house, and it only warmed up the front of the house and not the bedrooms. It was terrible.
I did love living there, like I said, in the beginning, my son made a lot of friends there... But once them, winter months, and my heater went out... We were freezing. And she did nothing to help us. I also lost about $300 worth of groceries. That they just put outside.
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