This vape shop has been in business for 11 years and I have been a client for that long. It has a…read moreclassy atmosphere (no smoke shop products). You will only find fresh and the best variety of vape products here. There is always parking right in the front.

This Place is Great. I've gone in numerous times and no matter who is behind the counter they are…read moresuper friendly. They always have what I want in stock, the place is clean, parking is easy. Overall a positive experience consistently. Check them out.

Always excellent customer service and selection. If you need something just call and ask. They will…read moreorder it or do their best to get whatever you need.

Great service, great selection, and good quality products. Will definitely be buying from them…read moreagain.

The service is friendly and informative. The selections of items is mind blowing all the…read moreaccessories available for different people. Prices are very competitive.

Excellent Service, Selection and Value Yesterday morning we…read morewere driving on Ventura blvd and we happened to see the Puff Plug Smoke Shop. I remembered that we recently broke our glass stem. We stopped and went inside. I did not catch the guys name but he was so nice and helpful. The price for the stem, bowl, and clip to help keep it together was so much less than I expected. I also compared prices from a different shop and this place had better prices.

Great store and good deals. The staff is always cool and helpful. Definitely recommend this shopread more

Just came in for the first time in over 3 years. Updating review because my account that had a LOT…read moreof points from spending hundreds of dollars showed up as being created "3 months ago" when I didn't even come by the store then - plus their "double tax". Retail prices (for what I got) are fair - but then they charge a "double tax" meaning 10% + 10%... Back when I used to come by they'd never charge me any tax at all. Again, maybe new staff/management? Either way, my points are gone and the double tax thing ain't it. It's not about the little money. Everything I wrote about cleanliness, customer service, and their vast selection of items still applies except for those 2 major things.

This is an excellent shop. The owner is super friendly and knowledgeable and doesn't try to upsell…read morethings like some shops. These guys are legit and I love supporting local small businesses like this. Before to check out their other smoke shop that they recently opened. It's also a cool shop!! I can't recommend these guys enough. Their pricing is also fair and inline with the local area. Cheaper doesn't always mean better service! Trust these guys like I do, you won't be disappointed!!

Great guys & Have many many selections. i definitely recommend these experts! they have my…read morebussiness . Walked in & Walked out with my battery. Super happy ! Thanks - Ash

Ive been to a lot of vape shops.this one by far has the best customer service, most knowledge, and…read morebest prices.

To other customers: PLEASE READ BELOW…read more TO THE MANAGER: About 20 min ago I just got off the phone with your employee. I bought 2 vapes and walked to pavilions. I called the store about 15 minutes after I left and asked about my item and that i would be picking it up. He lied about taking my item I left behind, making up about how a homeless man ran in and spit on him and took it. I asked him this was true. To which HE TOLD ME THAT HE LIED after I confronted him on the phone about it. I WAS THEN YELLED AT ABOUT HOW I SHOULDNT HAVE LEFT IT, AFTER I TOLD HIM I CANT BELIEVE HE LIED. He then made an excuse, and I believe he took it himself. No curses were exchanged. I DID NOT YELL OR WAS ANGRY, I WAS UPSET ABOUT YOUR EMPLOYEE LIED TO ME AND THEN VERBALLY WAS NASTY ON THE PHONE. I had to hang up after he repeated berated me. I am a repeat customer. This was HORRIBLE. Please contact me directly.

They raised their prices for the foger replacement from $20 to $27. This is just for the juice…read morerefill not a battery. You can shop around and get much better prices than this place. Do not shop here the prices are ridiculous!!!

This is the only place I'm coming to buy any of my glass or supplies. The energy is always so good…read more The employees are so friendly and knowledgeable. Give great advice for our pieces. Their April 20th raffle was so fun as well. You know they truly care about their customers because no one went home empty handed.

What an incredible smoke shop! My one stop shop for everything I need at the highest quality…read more Highly recommend to everyone!

Great selection, friendly staff, and great pricing. The owner was helpful and patient even though I…read moreasked many questions. I really enjoyed the laid back vide and can't wait to come back. Highly recommend!

The sweetest Father-Son ownership! Great variety of products to choose from! The reason I choose to…read moreshop at Smoke Spa is the old fashion customer courtesy and respect they show to their clients. Thank you Smoke Spa.

Great guys& great place to buy all your smoking needs…read more The past month, however, their hours have become sketchy. Sometimes they're open, sometimes not. So call ahead before you go. Parking sucks!

The owner was sooooooo nice! He was very patient and answered all of my questions about a certain…read moreproduct I was interested in. Wonderful customer service! Great selection of items! I highly recommend this shop! Thank you Fly High!

Arthur was amazing.. I flew in for the day from my home in…read moreAustin and needed to replace my CBD pen. Arthur took the time to show me what I was looking for!! A real gentleman.. this is my new go to shop.