I recently stayed here at the Holiday Inn for a week while on a business trip to Tullahoma…read more(Tennessee). I wanted to stay at a different hotel while on this business trip, but my employer's travel agent told me that this hotel was cheaper, and she overruled my desired location. So, this is where I stayed.
Even though I never wanted to stay here, it wasn't entirely bad. However, I did find that this location had its pros and cons, at least for me. I will briefly highlight some of each.
Pros:
The entire hotel is clean, including the lobby, hallways and my own hotel room. This hotel is also safe, with interior hallways and card/swipe access to enter the hotel. Despite the fact that there are railroad tracks nearby, I found that this hotel was also quiet, at least during my stay. Most of the employees here are friendly and professional, especially including one older lady who checked me in and another older lady who prepared the breakfast area. My hotel room was comfortable, as was the lobby and other areas in the hotel. The breakfast was free, and it was surprisingly good, better than I expected. The coffee was off-the-charts good, with machines that had whole-bean coffee inside them, where the coffee beans were ground and your coffee was made fresh right in front of you. They had free parking, which is always appreciated. My hotel room had a mini-refrigerator, a microwave, a nice TV, and a mini-safe. And finally, the outside of this hotel is also clean and inviting, and I liked the landscaping.
Cons:
The hotel was apparently quite booked when I arrived, so my only option was to stay on the ground floor, near the hotel lobby, in a room equipped for a person who was handicapped. I should have had a regular room because I had a reservation well in advance. And, because of the location of my room, I had more noise in the mornings from employees preparing the breakfast, as well as from guests in the lobby. Also, because this was a room for a handicapped guest, the shower was made for easy entry. But, due to its poor fabrication, shower water did not funnel down the drain; instead, it made its way all the way down the hallway inside my room toward the bed. This water puddle was not only annoying to have to avoid, but it also created a slip hazard the entire day, every day. Also, the refillable shampoo and body wash containers in my hotel room were not adequately stocked when I arrived, so I had to ask an employee for extras of these just so I could take a shower the next morning. And, as I approached the hotel front desk to get some shampoo and body wash, I found that no one was there for literally 15 minutes. I even called out for assistance a few times and no one responded. Eventually, a young lady who was an employee came out from the back office where she was apparently talking with her friend (who did not appear to be another employee), and I thought this was incredibly unprofessional.
Overall, this hotel rates as an average (3-star) rating for me due to the mixture of pros and cons. I would not go so far as to recommend that you avoid this location, but I also don't plan to stay here again the next time I'm in Tullahoma.