NEVER prepay for a car from this company. I had to cancel 5 days before I was supposed to pick up and they are charging me $50 cancellation fee when in fact if I hadn't prepaid, they couldn't charge me anything!!! BEWARE!!!! They just lost a customer over $50!! read more

Under no circumstances should you rent from here. Out of dozens of rentals in last 2 years for business, I have never had a worse experience and been threatened. Use Enterprise nearby or Alamo in Boca Raton. Both locations have excellent customer service. Upon my arrival I noticed someone else waiting in front discussing with the 3 employees (who are the franchisees) about their vehicle not being available. They did not have the decency to tell me anything. I had to inquire and then they said they have no vehicles available. I had a reservation booked days in advance. No phone call notifying me. More expensive vehicles such as a convertible and large suvs were available but they refused. They were total unapologetic and offered no solution. Awful people. I told a lady (who was waiting for nearly two hours) that I will slander them on every media outlet. Loud enough for them to hear. I then snapped a photo of them (see below) and then they lost it. The youngest employee said that I threatened to slap them. I said slander. Obviously her vocabulary is lacking. They treatened to call cops and I said got right ahead. The thug man then said if I know what's good for me I better leave. It was an awful situation and as a customer you would never expect them to treat you like this. The DMV treats you better. They were in the wrong in every which way. I hope this location gets closed. I will be emailing CEO and local media. read more

Budget Rent A Car System - Boynton Beach, Florida

After having a bad experience at another car rental place i ended up here. The two girls at the front desk were very helpful and sweet. They are located inside the sears auto area in case you have a hard time finding it like i did. I made a reservation online and when i showed they didnt have the car i was promised so i was given an upgraded version which was great. Extending the days i needed it for was easy although try to avoid it as they charge you a $15 fee every time you extend. Car i got was a white kia optima it was in excellent condition with only 6k miles, smelled new inside and was spotless. Could not have been more pleased. Whole process from pickup, to extending over the phone in a 2 min phone call, to returning it was super easy. Paid $267 for about 10 days including 2 extension fees. read more

The service is very slow in this Boynton Beach location ( even by Florida standard). Give yourself some extra time

This is crazy! There are 25 people waiting to pick up their cat.only one person working!!!terrible