This has been the worst experience ever. There is not one thing about Budget Truck rental that would entice me to rent again. We needed roadside assistance and 4 hours later no show. We sought other help. Then we went to a major city and they were still over an hour to nearest location. Once arrived at location it was not opened on time. Budget Trucks get a zero read more

What a crock. Budget Rental trucks. I go pick up the truck today, 2900.00 rental. Truck engine rattles like crazy until it warmed up, this is in 85 degree weather. As a lifelong mechanic, I know what that means. It means the engine has loose and worn bearings. Door rubs on fender when opening or closing, the airbag light stayed on all the way home. Then upon arriving at home I find a screw in the front tire. Called budget. Said they would send someone out. 4 hours later called again, they said there had been a mistake and they would send someone. 2 hours later, tech shows up. Doesnt know anything, but stands there and agrees with me the engine does not sound good. Says she will recommend replacing the truck. 20 minutes later Budget rep calls me and tells me tech reported nothing wrong with the engine and it is running normally. What a waste of my first day of rental. Called Budget raodside and was told there was nothing more they can do. So I guess I load it and drive it 2900 miles and hope for the best and plan on just being screwed if it breaks down. Worst rental experience ever. I will never use Budget again. read more