Service was good & food was also good. Overall was a good experience only thing was have to wait a while for my food.

I ordered online for delivery and as soon as I saw the single tiny plastic bag, I knew they had left off part of my order. Sure enough, despite what the receipt and my online selections say - there were no carrots. No ranch. No bleu cheese. No milk. Just some barely sauced boneless wings. And the hot buffalo is just hot. No flavor. The chicken tender kids meal looked decent minus the drink it should have come with. But for $40 - including delivery fee, "service charge," and tip - totally not worth it. I don't recommend this at all. read more

Buffalo Wild Wings - My receipt which lists the dipping sauces, carrots, and milk which I did not receive. - American Near Me - Glendale, Arizona

The staff is always very pleasant.. I've been here a few times but this time I wanted to share with you all. I had ordered the avocado burger. As soon as it was brought out but someone other than my server they made me aware there was no avocado available. Right away the manager came to our table with out me even asking , apologized and credited my bill accordingly. Such a great guy. Our waitress was just as delightful!! I look forward to my trips to dine there!! Thank you guys!! Keep up the great work!! read more

Buffalo Wild Wings - Avocado bacon cheeseburger with Tatar tots. - American Near Me - Glendale, Arizona

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The wings where super dry and parking is a nightmare in westgate as it is. Got the 30 wings pack and just dissatisfied in the flavor and food quality. Go to Wingstop! read more

Sat at the bar and bartender was no where to be found for 10+ minutes. After about 12 minutes she appeared through the back door with to-go food in hand and informed everyone at the bar that had been waiting on her that she was at another restaurant nearby getting her lunch to go. This was literally 30 minutes after Buffy's wild wings opened. I guess that first 30 minutes working the bar at a nearly empty restaurant worked up her appetite. WHAT?! read more

I wish I could give this location negative stars. The most unbelievable visit ever. Football Sunday and they can't figure out how to put the games on. Takes them half the game to figure it out, and then they have the same 3 games on all the tvs when multiple games are on. Now on to the food/drinks. I tried to order some draft beers and the system was down, so I settled for bottles just to be told they didn't have bud light or miller light bottles. I would avoid this location at all costs and I'm surprised the manager doesn't get fired. read more

The restaurant looks like a repurposed storage room, it smelled like bleach, and was overrun with so many people that the staff looked overwhelmed. We left before we were even seated. read more

I hate leaving negative comments but this has to happen. We arrived, a server with her back to us said sit wherever you'd like. Ok I get it she has way too many tables and is over worked. We sat, we got our sever who was friendly and smiling, her name was Alexandra or Alexandria. She took our orders and in no time we get the food in... Some good some bad.. we're good, we're having our wings and nachos and more than half way through the nachos this crawling BUG comes out from under the nacho plate and zooms right into the other side of the table and disappears. Our server hasn't checked on us in a bit, no staff was around so I feel like I'd be a liar if I grabbed someone and tell them now. No bug, no staff... any how a minute later another server is near, we see the bug crawling up from under the table on to the wall. I smash it with my napkin, my friend grabbed the server's attention, all the server did was ok I'll grab someone. No apology, no "Oh we're sorry" he just walks away with the attitude of (hey not my table, not my problem). Manager comes over, looking in the napkin, inspecting it for a good 30-45 seconds we told him the story, he apologizes and stands there for like a good 15 seconds looking at us, my friend just says get us some waters please. Our server comes in, clueless of what had happened "poor girl" manager didn't inform her, her other server coworkers he also didn't say anything to her, it's like the entire staff there didn't want to be there including the manager. I felt bad for our sever because when she got us our check, my friend said "the manager needs to do something with the check, we told him we saw a bug" she was very apologetic and said that she didn't know, and went to the manager who took off $6 off the bill (cost of the nachos) and the server Alexandra came back apologetic again. The manager and other staff do not work in cohesive environment, I felt like Alexandra was set up, not looked after and set to fail. She was a good server but things were not communicated with her. The male server in owner word "useless", the girl who I feel like was over worked and greeted us with her back also useless because at some point I saw her behind the wall of hostess counter, on her cell phone talking and fixing her lashes (girl you're serving food in an era where there is tons of diseases and you're playing with lashes on your phone on the job) NOT COOL. Alexandra, is you see this, you were great, that one star is for you. Find another job at a restaurant that will set you up to succeed. Managers/owners retrain management and staff. Clean house if need to. And CLEAN house of bugs. read more

This Buffalo wild wings is absolutely terrible and I will never go back to this location I went on a Sunday around noon it was not busy at all yet service was absolutely slow and terrible. The waitress had brought out the food cold and the party I was with politely let her that the chicken was cold and the waitress had such an attitude about it. It took another employee to give us napkins and plates as well as silverware. The list goes on but this Buffalo Wild Wings is terrible. read more

This is honestly the best location i've ever been to, The service last night was amazing and the food too. Out of all the other locations this one had the best burgers and wings since they came with a lot of sauce compared to other locations. Our server Hailey was really sweet and attentive her service was great and did her job perfectly, amazing loved her and also the host. Didn't get his name but he was a great host, he sat us down in less than 20 minutes even tho we where a big group and was also very attentive, he did his job perfectly as well. I am definitely recommending this location to all my friends and family:) read more

They took forever to bring out our food, we honestly waited almost an hour for our food. The vibe is sh!tty and the employees don't seem to be happy working here... read more

Food was mediocre at best. French fries tasted old and stale. Service was ok. Restaurant was kinda dirty. The doors going into the building were so filthy. The hostess was completely rude and couldn't take the time to get off her cell phone. Don't bother wasting your time or money!!!!! read more

If I could give zero stars I would! this BWW was DIRTY! the floors were covered in food and trash, the odor was absolutely disgusting, the bathrooms were dirty and no toilet paper. Our waiter had no idea what customer service is and the food wasn't even hot! I've never experienced such horrible conditions or service at a BWW!!! They definitely need a surprise inspection, i guarantee it wouldn't pass. absolutely horrible. will never go back or recommend! read more

My friends , family came in Friday night And regardless it being so busy store manager Melanie was awesome and went out of her way to get us all sat together and our server Tyler with the amazing service took care of us ! Made sure our Food was on point the front staff do need some better work ethic but Melanie and Tyler made up for it came out of there very satisfied thank you guys !!! We'll be back soon read more

The food was okay. The fries were good and crispy. I had the chicken wrap and I would order again. The ice tea could have been better but overall enjoyed the football game. read more

Bad house keeping, order 20 piece wings only 16 wings, basket fries were cold, stalled fries. 12oz cup beer was over charged ( I wanted tall) . Server demand to ask to look for ID . And she says take out of your wallet. read more

Our waiter Joshua was incredible! The food was pretty good but five stars for Joshua! Give this man a raise!

TERRIBLE SERVICE manager named Damon should be fired immediately and go under investigation. He told us he didn't care about 2 wrong orders for the same persons food being cold and no refills and food waiting for over 35 minutes DAMON is also let us know he DOES NOT care about veterans and disrespected 2 vets sitting down that were my family. This was a table of 10 and we were taken care of in the most rude and disrespectful way. We will never be eating here again and will make sure to never recommend this place to anyone and, this Damon dude should be fired. read more

Horrible service, rude manager, no respect for veterans and full of nothing but excuses. Please don't support this business. Damon should not be a manager and is childish. read more

PLEASE PLEASE READ AND BE CAREFUL. I don't even know where to begin. Placed an order for pick up, I'm 5 min away from this location @ West Gate. Order 20 wings and a side of fries. Got there order extra ranch and blue cheese. The person at the counter said it's going to be extra. I had no issue paying for extra. When he hand me the bag of food he said no worries I got you .. I asked what do you mean? He replied you don't have to paid. For the food at all. I said why? Are you sure ? He said yes I got you. I was like ok thanks. To my surprise when I got home this food was ROTTEN !!!!!!! Fries seem to be picked up from the trash and placed on a to go box. Wings smelled so bad. Why people gotta be so disrespectful!!!!!!!! PLEASE DONT GO HERE !!!!!! read more

Food was cold, wings were sauce-less. Had to ask for extra hot sauce, but server never brought it until I asked three times. The tables were also very sticky and it was never bothered be cleaned. We had asked for napkins and utensils, but they were never brought to us. We might as well worked there since we had to grab the napkins ourselves. read more

Hope management sees this, I went a couple of weeks ago to have a couple of beers and wings. Service was terrible, my food was given to the couple next to me in the bar area that just arrived about 5 minutes before the food was served to them, server didn't even realized until the second portion of the food was serviced, they re ordered the wings and they gave me the couple's order instead of what I've ordered, then the couple received extra wings served to them because the food was wrong, I took it like it was and didn't make any problems, ate what they have served me. When we came to the tap I was kind enough to leave about 15% as tips. Next day I received a notification from my bank that there was an unusual tip on my tap of 37%, I called management and the only thing they did was to put the remaining extra amount as a refund, man I don't want to tip at all, they managed to rob me and they still kept their tips. Management have not yet make it right and they still have that server with curly hair at the bar, I just went to the yard the other day and saw the lady still working there. Be ware they robed you on the tips and management does not care about it. read more

This place has gone downhill. With the pandemic a lot of industries are short-staffed but what my family and I experienced here is beyond awful. I'll say no more. Dine-in at your own risk. read more

the service was terrible. and the whole place felt unsafe. there was this drunk guy yelling at everyone clearly wasted and no server stopped them, they just kept on giving him more drinks. this place is the worst. the server didn't attend to us at all. And even worse i got food poisoning that lasted me a week. definitely will not be coming back here. if i can give this place a 0 star i would. read more

I really hate to write reviews like this but unfortunately i feel the need to warn other about the quality of food and service you will receive. We had a newer server so that's why i didn't put 1 star. Our server was very confused about the menu items and tried to ID us for a shirley temple ( a drink that is sprite and grenadine). once i let her know what the drink was she brought back a club soda with grenadine :( I sent it back because it was very gross and that i just wanted a water instead. once it got to our food order we ordered 3 orders of cauliflower wings and a regular fry. She got confused several times during the order and asked us to repeat ourselves 3 times. Our food was ok; it probably would've been better if we were able to eat it when it was still hot. We got the cauliflower wings quickly but we're not given utensils, napkins, etc. Then when she came back to check back on us we let her know we were still waiting on utensils and fries. She then proceeded to check on us twice more and ask if everything was ok but we still didn't have utensils or the fries. we've had our food for ten minutes at this point with no way to eat it. Once we got our utensils we tried our food and it was definitely under the standards of other BWW's we went to before but we were so hungry and already dissatisfied with our service this far. we get to being about halfway through our food and the server checked on us again and i reminded her we still didn't have our fries. i told her to we had somewhere to be and if the fry wasn't ready yet then we'd just like to cancel. She tells us she swears to us that it will be out soon. At this point we are all pretty frustrated with the pace of food even when the restaurant was at 40% capacity. We all work in the hospitality/service industry so we really don't like to make complaints because we understand how everything goes in the BOH and things are out of the servers control sometimes. Fries end up coming out after we are already done with our food and we got two instead of one. We tried to get her to take it back and she said to just give her a second and she walks away. At this point we are just baffled by how everything is going. I asked for the check (just one because we didn't want to complicate things by having her split items up) and a box for the fries. The first time she brings the check it is much much more than we expected. We realized she had charged us for 3 fries (we only boxed up one and didn't touch the other) 2 sodas after we sent back 1 of the 2 because it came out wrong and other miscellaneous items that were luckily already taken off. i pulled her attention to the other things that were not taken off and she said she'd fix it. when the check was brought back only 1 item was taken off. At this point we are very frustrated because there's an extra $20 on the check than we even ate and we asked to speak to the manager. The manager came over and wasn't looking to work with us. She tells us that the server didn't tell her to take off so many items and she didn't smile or act kindly to us at all. She felt very condescending to us even when i sympathized our experience in the service industry. She eventually (after quite a bit of convincing) took off the items we asked for to be taken off and finally could pay the bill. Once we were appropriately charged i immediately pulled out my card to pay and then no one came over to take our check to pay. we were so dissatisfied with everything and were now running late so we left cash on the table and left. The entire rest of the restaurant seemed to be functioning in just as terrible of an ambiance and we really just needed to leave. i'm so sorry to the people that don't see my review before they come here and do not know to drop their standards before coming to this location read more

20 min after the rest of my table got their food I still had not got mine. Ask waitress where my food was and she went to check. She came back stating the had forgotten to make and were making now. So I got my food after everyone else was done. We requested carrots & celery only to get moldy carrots. read more

Buffalo Wild Wings - Quality food served here. Not! - American Near Me - Glendale, Arizona

Horrible customer service worker are always mad or in a bad mood. The only person that did attend me good was the bar tender.

Slow, no sauce, food came out to six people one person at a time over 30 minutes.............

Honestly food wasn't good , everything came out cold , the plates were hotter than the food . Service was decent .

I don't understand why they don't have a server in the patio? This was disappointing especially having a dog with you. Other restaurants around there do have servers outside. Is pointless to have a whole set up with TVs and not being able to be served read more

literally had the most annoying experience ordering take out. ordering was fine and was told my order would take 20 minutes, no problem. but waiting almost 40 minutes for my food because i wasn't told anything about having to ask about my order or if it's ready so it's sitting there getting cold is annoying as fuck. you ask for my name and the seating area is right next to the take out area but don't think it's logical to call out names if an order has been sitting there and the staff is so slow and at this point lazy. not everyone has ordered take out from bww so it would be great to give out info when it comes to that. do better. read more

My service was decent, I normal come at night and not during the lunch special. Our server was Rush, she started off great and than went down hill. Overall the food was hot and amazing. Rush can work on her attitude a little better . Once she drop our third drink off I proceed to let her know we were ready to order. She said okay I'll be right back .. okay no worries. She proceed to take the order from the table next to us, instead of her turning around and taking our order as well she places the order that she just took in . It took her 8 min in totally to take our order we were trying to order before the lunch hour ended. She was well to the other tables but our. read more

This is a fuck up place, no receipt. Plus, ask about getting one Mangers don't tell the true about getting one. Lying Lying, watch your recipes read more

Buffalo Wild Wings - American Near Me - Glendale, Arizona

Came for togo Tuesday and the organization at the pick up area was a mess. The highschool workers could not organize and communicate with each other. After waiting about 20 minutes, I got my order and the food was great! read more

I would like to bring a situation to light about our experience at the Buffalo Wild Wings at westgate location tonight. Myself and a few friends came to grab dinner, and catch up over drinks. Our experience with our server Hailey was going okay for the most part. She was a little slow/forgetful BUT was very apologetic and sweet. Our issue comes up when we asked our server Hailey if a drink someone in our party ordered could be replaced as it wasn't to her liking. She let us know she wasn't sure but would ask. Next thing we know, the manager Damon came to our table in a way we were very uncomfortable with. He was immediately hostile, and let us know there was nothing that could be done as per company policy because the drink was "not to our flavor palette" This was extremely insulting in itself. All of this would've been fine if not for the way he approached our table. We were a group of women and for a man to approach our table in the manner he did not was extremely disconcerting. We did not realize he was even the manager until he started talking about the policy's since NO introduction was given. The most upsetting part of this whole incidence was other employees told us this was NOT an uncommon occurrence. We had also intended to order more food and drinks until this entire incidence but obviously left as soon as we could due to how uncomfortable the manager on staff made us feel. read more

Gave me the wrong order and when I tried to call them they argued. I hope In the future they have better costumer service and pay attention to what the order reads. read more

July 29th is National Chicken Wing Day but every day is a good day for wings! Give me dem waaangs! Lemon Pepper and Ghost Pepper Wings are the way to go. Knock them back with some Four Peaks brews or Kiltlifter and it's perfect. Wings so thicc that Nicki Minaj is jealous! Nobody does wings quite like Buffalo Wild Wings but the staff here can be rude. They're at a great location full of night life and good people so I keep coming back. Keep doing your BWW! read more

Buffalo Wild Wings - Buffalo Wild Wings. - American Near Me - Glendale, Arizona

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Man I wish I didn't take a risk and go here. We came in for just a couple drinks and an appetizer or two and do we regret it. Let's start with the positives: the server was good and the beer my boyfriend had was smooth. Before we get to the downside I did want to note that the hostess station was a mess. The one gal maybe was new but she did not know what to do or how to do her job. Then the other gal was personable but kinda unprofessional in my opinion. IDK I would rather a "sorry about that" rather than a "ugh look at this mess they leave me with" Now the downside of our visit: the food. Do not order food here, maybe their wings are better but I remember getting food pensioning from the one at the Chandler mall in HS so IDK about that. We got mozz sticks and this loaded tot thing. The mozz sticks just had a seasoning that was not up my alley and the marinara sauce they give you has so much sugar in it, it is like eating jelly with it. The loaded tots...oh the loaded tots...the brisket was like a tough steak that was reheated the next morning. The tots needed an extra minute in the deep fryer. Then they just slathered a bunch of canned toppings and sauce on it sogging it up. I ate a few bites of this because it didn't look TOO bad until you started eating it. Then it looked like someone vomited in the tin... You could tell the server knew the food was bad because she did not even offer a to go box and we had A LOT of food left. The mojito just tasted like off pineapple juice and I am probably the biggest lightweight and got no buzz off of it. Usually after a sip or two of wine I am feeling it already so ya... Just avoid it is my recommendation... read more

HORRIBLE!! I ordered online cause I knew they would be busy and take forever to get seated then when I come into the restaurant to pick up the food there's a lot of workers just looking at me at the counter and not a single one came up to help me so I had to waiting for a long time before getting my food. read more

Our first Pro football game Dec. 17, 2023. TERRIBLE TERRIBLE COBB SALAD!!!! Cup of torn lettuce. No tomato. No avocado. No blue cheese, scant amount what appeared to be shaved processed chicken. Tsp of bacon. One hard-boiled egg cut in half. 13$. Should have returned (2) to kitchen! Wings decent. Our server was great. Won't be back. I'll take a refund on the salads please! read more