My friend and I had went to bww on 04/19/2024. When we walked in we got sat and started with a draft of Michelob ultra. We noticed across from us on the bar area a gentleman that couldn't even look straight still being served alcoholic beverages. Mind you I didn't care it was a Friday night and everyone goes out to have a good time. My friend and I were having a great time we had a total of three draft of Michelob ultra and two Jager bomb shots. I had a Uber pick up my brother to drive my friend and I home because I knew it wasn't safe for us to drive home. I noticed when my friend and I were talking, Jessica the bar tender was laughing and sitting next to the guy that couldn't even look straight and touching him and being very friendly with him and still serving him alcoholic beverages. When I had asked for another beer the gentleman that I was unaware he was the manager tell me OK he walked back as if he was going to give me the drink to only come back and tell me that they had to cut us off of serving us more alcoholic beverages. And that's when Jessica came up to us and apologized and informed us that she had to stop serving us her excuse was there was a checkpoint and if we were to get in a car accident, it will fall back on bww, mind you I did tell her and the other bartender/manager that I had a sober driver, and they still proceeded to tell us that they couldn't serve us anymore. I got very upset because Jessica was able to still serve the guy that she was being very friendly to, but she couldn't serve my friend or I. I find that very sexist. I have took in this too social media and I've had more people come out about Jessica. She is very unprofessional very sexist and I will say she is racist as well. I've called the manager and I spoke with Alyssa now I'm waiting for the district manager to call me. My friend And I were not disturbing anybody I do understand if we were being hostile very loud, but we were just there to have a good time and she really took that away from us. read more

Amazing food and even better service from Elisa she really took care of us during our visit read more

Buffalo Wild Wings - Buffalo Chicken sandwich - Sports Bars Near Me - Hanford, California

Got here at 6:30, drink order/appetizers was taken at 6:40. Appetizer came out first at 6:48 (no drinks yet) . Drinks came out at 6:57 and food order was taken. Waitress disappeared helping everyone else but us. A couple came in with a kid at 7 . They ordered and their food came at 7:30 . My Mac and cheese came out at 7:15 . Mind u all we ordered were 3 orders of 10 piece wings and a small Mac . My brothers food came out at 7:48 , my food came out at 8:03. The couple had finished eating right before I got my food . I finished eating at 8:15 and we paid and left at 8:20 . There is no reason we should have spent more time waiting than eating . We would have told her to box it all if we caught her read more

The guy who helped me with my to go order was so disrespectful it was very dissapointing i got his name was adrian if you dislike your job that much find something different.. read more

****LENGTHY REVIEW**** "I don't know why Jessica hates me." This was the response my brother gave when I asked him what's been going on at the Hanford Buffalo Wild Wings. History: My brother is autistic and sports is the one thing that sparks a fire in him. So, going to Buffalo Wild Wings and sitting at the bar to watch sports was his one little piece of freedom and independence. My brother would patronize the Hanford Buffalo Wild Wings 1 to 2 times a week watching football and/or basketball. When basketball season was in full swing and playoffs were going on, he'd be there more frequently. My family and I could have never imagined the distasteful,  disrespectful, degrading, and unprofessional behavior that the bartender, Jessica, was exhibiting towards my brother. Jessica's behavior was so disturbing, another customer that frequents the Hanford Buffalo Wild Wings, began to record the interactions Jessica was having with my brother. And thankfully, when the opportunity arose, this individual found me and reached out. What's more disturbing is that the General Manager, Jerry, and Asst. General Manager, Ike, were well aware of Jessica's behavior. Jerry and Ike found it more convenient to mistreat my brother so that they wouldn't have to deal with Jessica's rage. If this is not factual, I challenge any of them to correct me. I've expressed how my family and I are disappointed in the Buffalo Wild Wings brand. To know that there is a management team that encourages and condones rude, disrespectful, discriminatory behavior towards special needs individuals is, to say the least, heartbreaking. My family and I didn't know that we needed to chaperone my brother while he went into an establishment as a paying customer, just to ensure that he wouldn't be treated like a piece of trash that needed to be removed from society. I've been in contact with the District Manager and Regional Manager. We've been told that my brother is welcome at Buffalo Wild Wings, that's questionable. Buffalo Wild Wings states "Our values are our starting point for everything we do. They guide how we interact with our guests, our community and each other. We live these values every day in our Sports Bars and in our Support Centers." Jerry, Ike, and Jessica have missed the mark on this set of values. The proof is ALWAYS in the pudding! If I could give negative stars I'd give this location all -5!!!!! read more

It's a hit or miss honestly, the food is good but the customer service is not the best.

The food was amazing the service was great and I loved the vibe but I really really hate the remastered blazin wings because the old ones were hotter and just had a better read more

15 min wait for drink order 10 min wait for food order 60 min for food to come to our table I don't know who is running this place at night but they do not know what they are doing understaffed equals unhappy customers that have to wait for food every table in are section was waiting for food for a long time it was definitely not A happy hour read more

We went to Black Bear Diner for my nieces 15th birthday and they were closed. We went to this company and their wait time on a Sunday was long and they got the orders wrong too. read more

Horrible experience. Started decent at best when waitress came to get our drink order. From there got increasingly worse. Three of us. Two ordered mozzarella sticks, one ordered a side salad....... 20 minutes later here are appetizers Ordered our food. Wings for one. Black bean burger for the other. And buffalo ranch chicken wrap (sub buffalo with Nashville hot) Wings came out mediocre. Black bean burger burnt and harder than a brick. Wrap came out cold with just ranch. Ordered a to go. Another 30 minutes later (was ordered well before we asked for boxes and tab) here it comes. As much as I love BWW, I'll never come back to this location the next time we come back to Lemoore/Hanford read more

Called in my order @ 6:51 pm. Didn't get my order until 8:45 pm. Don't know what happened tonight. I overheard the girls at the front saying they had " New Cooks" and they were two hours behind! They had several customers walk out while I sat there and waited. Customers were walking and and were being told the wait was 1 1/2 they left to Applebee's. My food was fresh and delicious. Too bad I waited 2 hours. read more

This place is consistently busy, good food and above average noise. But it's a a sports bar. What do you expect? Service was great. Food selection wide and prices reasonable. read more

Brought my daughter to lunch.. we got seated in a booth and 10 mins later a waitress comes over and apologizes and says no one told her we were seated and then takes our order.. sampler and a burger that we were going to share. Terry.... A manager I think stood at the end of our table for consumed by the football game going on behind me... when I tried to say excuse me and ask him to move he didn't even blink... this after specifically saying "excuse me sir... Terry" totally zoned out by the game so that is awkward! I finally got up and asked my waitress to ask him to move. Food came out and sampler was cold and the burger was wrong. Eventually after sitting for 10 mins with the food I had to ask for plates.. as much as I really want to like this place it's always a let down! Cold food.. wrong order... awkward atmosphere.. and fairly expensive seeing as the service you get! read more

I put my order in at 545 and my door dash called and informed me that buffalo wild winds didn't put my order in until my driver arrived. It is now 714 and my order will take another 5 min to be completed. This is such an inconvenience. Due to this failure to process my order I am wondering if the item I order are correct . read more

Ordered large fries and large basket of wings mozzarella sticks and burger and fries. Everything was cold to luke warm burger was burnt.Only came here because it was a request from my daughter for her birthday. Only part that was good was the guy who gave her a birthday shout out. read more

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Kinda felt bad for the bartender. But he did a great job. HE was slammed all night, so were the waitresses. Food did come out quickly and good. Tuesday was buy-1, get-1 Wings. Awesome. I washed it down with the $3 beer special, and for $29, had a great meal. Plus, they had all kinds of sports on, lots of games and TV's. read more

The service was okay but I was given wrong wings and the ranch was not even filled half way. read more

Buffalo Wild Wings - Sports Bars Near Me - Hanford, California

They allow minors to sit at the bar, no joke, there was a little girl surrounded by men drinking. The waitress at the bar didn't seem to care, as long as she gets good tips i assume. The food is ok if you like store bought wings, probably from the Wal-Mart nearby. Not only that; the burgers, tacos, salads, and desserts all seem to be store bought and resold at a higher price. Costumer service is ok, if you like being bothered when you're eating, or in a conversation with friends. Prices are extremely high!!! If you want chicken wings, go buy them yourself, it's the same food but way cheaper. read more

This place is a joke their management staff is completely unprofessional, especially the manager Ike who was rude, condescending and clearly doesn't know how to talk to people or handle an issue. I never had a worse service experience in my life. Save yourself the trouble and go literally anywhere else for wings. If I could give them 0 stars I would. read more

Okay let me start by saying you can be in the purple tier and be neat and clean establishment- I waited beyond the time given for waiting - I had to find a waitress after no one even realizing I was here - I had to wipe my own table down- peoples were getting told Thier orders were running behind - when you went to look for someone to help you no one was available - and that dirty table in the pic had not been cleared for a good 20 min it stayed dirty along with the one next to it read more

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I can tell you why this service is terrible. The employees will have you wait 45-60 minutes and then their "friends" will come in and they will seat them right before you!! I love Buffalo wild wings but this one has got to be the worst I've ever been to. Do not waste your money or time here! read more

There are few times in my life where I feel inclined to leave a 0/5 star review and unfortunately this is one of those times. The service was terrible 0/10, the server ignored us and only payed attention to us when we wanted to pay. Did not provide utensils or napkins even after the food was served. Gave a both overcooked and undercooked hockey puck of a burger (I knocked it on the table it was so hard). Continuously forgot about us including taking our order and getting things like sauce for us. Overall the experience was terrible 0/5 would not eat again. It would have been different if the restaurant was busy, but they were dead. read more

good food but their host Adrian was very rude. and ignored me when i first walked in and i asked to be sat in a certain area and he completely ignored my request. i know for a fact you can be asked to be sat somewhere specifically because i do it all the time they really need to get employees who know how to work customer service not people with shitty attitudes. read more

The nachos come with hair!!!!! They really didn't have much cheese though. Wings were good, but the hair in the nachos took the rating to a 1. read more

Buffalo Wild Wings - Comes with hair. - Sports Bars Near Me - Hanford, California

Beware *** the bartender Jessica will give u a fake smile and then She will serve you alcohol but when u leave if you don't tip her what SHE WANTS, she will call the cops on you and tell the cops she's worried about you and that you have been drinking. She will literally get your car information to report it to the cops. Threw the grapevine I was told from another bartender from another restaurant the person she called the cops on ended up with a DUI after leaving Buffalo. And in my own experience when I came with my boyfriend who is mixed with black, it's like she already had a problem with us cause we're a mixed couple and he's part black. She is very rude and racist and will become argumentative, then she will lie to management that your a problem in the bar to have you be told to leave when you literally do NO WRONG. Be aware of this location as there has been many complaints about this particular bar tender and bar tenders there and many people have been told to leave because your having a conversation with the person next to you and if you laugh to loud or talk to loud all of a sudden your a problem to the restaurant. Mind you, this is a sports bar. I will NEVER return to this place as management will side with this bar tender too and talk down to you. She loves drama so be careful. Buffalo Wild Wings needs to do something about this employee as I have heard many stories about this particular bartender discriminating against customers. What a damn shame when it's actually good food and beer. Go TO CHILIS, they are sooooo nice and you can actually talk and laugh there without given the 2nd degree read more

What the disrespect! Also if you order from door dash they charge more on the app (door dash, Grubhub etc). and they get your order wrong on the app your using. 3 times my order is wrong. They offered me a replacement if I drove .... Wtf would I drive if I paid so much to jot drive ysb. read more

Buffalo Wild Wings - 1/5th full - Sports Bars Near Me - Hanford, California

Very disappointed, ordered a TO GO order and they forgot 2 of my ranches I paid for and 2 sides of carrots that were PAID for. Live about an hour away also so couldn't go back and just pick up the ranch and carrots. Order was around 8:40, didn't seem busy for them to forget anything that was PAID FOR. I expected everything on my receipt to be in my bag. WENT AGAIN TO DINE IN AND THE WAITER HEATHER IS VERY RUDE AND DEMANDED A TIP. read more

Buffalo Wild Wings - Sports Bars Near Me - Hanford, California

I have given this place many chances to get the food right. I'm not sure if they have a freezer under food before it goes out. My food never gets delivered hot there. I'm lucky if I get warm fries. This is the case whether they are busy or not. They even forgot to add bacon to my cheeseburger my last time there. When I sent it back to get the bacon, 10 minutes later, when I got my burger back, the same fries were on my plate that were even colder. Im usually there at this location 4-5 times a month. That will change. I dont seem to have this issue at any other BWW locations. read more

If I can can give them -5 stars I would! Customer service the worse! Never get the order right! Always missing items! And the management is even worse I have this place I prefer the one in Visalia read more

Servers is fairly good and provide good service however the management needs work. The staff needs better training and confidence with a single host managing the room. Over all not bad place to watch a game and have a beer. read more

The kitchen staff is incapable of completing orders properly for online orders to go. When informed of the mistake of the kitchen, the remake took over 30 minutes to complete the new order. Manager was not the friendliest to deal with. This is the last time I try and have a good experience at any BWW. read more

I went to eat 2 days ago with my friend after workout then the hostess sat us in a table beside the bar, when we try to order a drink she asked us for ID ( which is right) when she saw my friend didn't speak English and was brown skin the bartender thought she can make racial profile, to start she told her was not going to serve her because was not American citizen, I went to my car to get my passport and talk wit the manager, and she told me was not going to serve us because we need a U.S. passport and all of that was because my friend was black and hispanic. I explain to the manager was my right under law to order a drink with my passport because federal and state law says I have the right to be attended and treated with respect.they felt had the right to be racist with my friend and I at because didn't want to accept racial profile because my friend is black, we have to stop racism and now they say am not allowed to eat in that restaurant because I didn't want they offend my friend in that way. Thank you bufalo wild wings for allow your workers being racist against black people. #blacklifesmatter , #stopracialptofile , and NO, I won't accept nobody offend someone else because her skin color or language, that's disgusting and should shame on you allowing your workers being racist. read more

Buffalo Wild Wings - Federal rights - Sports Bars Near Me - Hanford, California

I live in south central LA, ended up here for work and needed somewhere to catch the Laker game.. made the perfect choice. The bartender, Jessica, was awesome.. lmk the specials, was attentive quick and charming. She makes some fire micheladas. Had me sign up for the blaze rewards thingy, which I wasn't aware of. Too bad I live 200 miles away, she's gorgeous enough to come back for!! Best service at BWW I've gotten. read more

Garbage! Horrible customer service and long wait. Made an order at 6:20 online. Said it's be ready by 6:40 and waiting inside the restaurant for an HOUR just waiting. Elderly big white man came to handle complaints saying "we can't control the waiting time on the app" with attitude. Save your money and eat somewhere else. The lady at the register, was ok but unorganized, she came taking names in random orders when me and my boyfriend have been there before most people in the restaurant. To the food, they made our order wrong, gave us two of the same ordered but we didn't go back, didn't want to wait another 40 minutes for food. Better to get wing stop over this place read more

WORST PLACE EVER !!! DONT EVEN THINK OF GOING HERE !!! My brother ordered a BLACK BEAN Burger and I don't know how in the world they confused it for BEEF burger. He is a strict vegetarian. Never eaten meat before. Told the waitress and she told her manager. They huddled around the screen for like a 5 minutes. Then she comes back and says "sorry and that they will compensate for the burger" and replace it. At this point we are all pissed and the manager comes over and says sorry and the asks us what's the solution for this situation ? He is the MANAGER !!! Not me or my brother anyone else. HE IS !!! He should know how to handle these situations. At least have the decency to come yourself and talk to us and not send the waitress back. And at the end of it all , we PAID A TAB !! PAID !!! read more

Probably one of the worst places I've been to since I've moved here. I usually do delivery because I have a crazy work schedule. Food is always "old-tasting", wings lack sauce, incorrect order, things missing in my order. This isn't in the person that delivers my food, but BWW that preps and packages the food. I've given this place three times to get it right and each time has been bad. read more

The food here is always good but the service, unfortunately, fell short tonight. My boyfriend and I came in to grab dinner tonight. As we approached the front desk, no one was there. No problem. They're seating someone or something. We wait probably a good 5 minutes until someone comes up. Once they do, she helps the gentleman in front of us and is rude to him. Once done, she skips us and seats the next couple. At this point, we've decided to order to go. Another girl (blonde and very sweet) comes up and takes our order. Two other hostesses are chatting away behind the counter. A bunch more people come in behind us and even leave because they've been ignored. Once we're done ordering, we go to the bar and order a beer and a soda while we wait. My boyfriend gets his beer but my soda is ignored. (We paid for both) So my boyfriend goes up to a girl to ask for my soda, she says, "ya, one second." Continues on her merry way. Goes back to the bar to chat with the other bartender and ignores our request AGAIN. I left feeling defeated, without a drink that I paid for and wishing I had driven to Fresno for dinner instead. Buffalos wild wings, please do better. Customers deserve better service than this, even on a Sunday. read more

This is by far the worst service ever. Who is running this place at night ? We have been sitting at iur table for over one hour and a half and still no food. It took over 30 minutes for someone to acknowledge us and take our drink order... BWW you are losing customers left and right...BTW, your bathrooms smell worse then a public bathroom ! read more

Unfortunately the food is very subpar. Wings tend to be hit or miss (sometimes crunch, too much gristle, the occasional feather, etc.) and the sides of ranch always seem to be only be 1/4 full. Not worth the prices and lackluster service. read more

Our Server, Donna, was amazing !! Everything we asked her for, she did it with a smile. Great customer service !! I'll definitely be returning !! read more