We used Alpena Supply for a bathroom remodel recently. Although the entire staff is super helpful,…read morethey let me down when only they could have fixed the issue. After waiting 4-5 weeks for a vanity/sink basin to arrive, as was planned, the sink casting was found to be defective when installing. Because of time constraints, tough decisions were made to make the defective piece somehow fit. This cost extra time and man hours. The staff offered to order a new piece which would have pushed the completion date out too far. When i asked for a simple monetary compensation, i was ghosted. I am very disappointed to say that the manager's response in the bath showcase is lacking. They are most happy to take customer money for inflated pricing but offer no understanding of unique customer satisfaction issues. Buyer beware.....

We have recently remodeled our kitchen and went to Alpena Supply for our cupboards and counter…read moretops. We were so lucky to have gotten Jeff Papin as our sales person! He was amazing. His ideas and suggestions were professional and spot on. He was EXTREMELY helpful and knowledgeable, he calmed me down when I had high anxiety and just went above and beyond. My husband and I highly recommend Alpena Supply and especially Jeff Papin!!

Not a lack of interest, but an owner who had a stroke. Thankfully, someone else helped the family…read moreand bought the hardware and is working hard to make it great again. Give them a chance!

Apparent lack of concern for their business. No help on the floor and disinterested staff make this…read moreestablishment a "no go" from now on.

We have been shopping at Bernard's for years. The personnel have always been professional,…read morepleasant and helpful. They almost always have in stock items I need. At times, I have found their prices to be a bit higher then big chain stores but they are convenient to my location and it's not worth the drive to another store. I

i like this place a lot!!! The prices are great!!The workers are amazing i recommend the place a…read morelot 10/10

I had purchased a Bernard gift card for a non-profit's fundraiser. New to the area, I needed a…read morebunch of miscellaneous hardware for the house. Much to my surprise, the prices were similar, or lower, for many items that I had purchased from a big box store on the way North. A complete surprise: at our home base building centers are way overpriced. These guys get it--they are competitive with a knowledge back-up. No need to wander aimlessly aisle after aisle searching for a gizmo or someone to give advice or a hand: not at Bernard's. Best yet is the service: they have experts in all areas of our inquiries. One stop shopping, these guys are great.

Shoutout to Charles and Scott for their knowledge and assistance that they gave us on building our…read moredeck. They were both wonderful!!!! We purchased all of our supplies from Bernard's and was extremely happy with the quality of the products. First time in your store and definitely not the last!!!! This is the place you want to buy from.

Hands-down the best lumber you're going to get anywhere family owned business reasonably priced top…read moreshelf quality