Builders FirstSource

Finally had time to swing in for a bite. As expected the staff is friendly. Eating at the…read moremakeshift lunch counter is a little nostalgic. Good crowd of folks flowing through and choices from burgers to fish.

Didn't have what I needed but it was a pretty unique item. For 90% of hardware needs this place…read morewould be fine. A little pricey though.

Vintage Timbers

1.0

Don't be fooled by the website ... It's not upscale. The service is horrible. And, it's not…read moreprofessional. (We watched a young worker drop his entire forklift load.) We went there on a Tuesday morning around 9:15 AM. The gate was open; they were loading a customer; etc. We waited, but -- No service. We approached an employee, but -- No service. We went into the office to talk with the salesman, but -- He responded with, "We're closed today." That's it. No sign posted. No, "I'm sorry. I'll be right with you ..." And, on top of that, another apparent customer had pulled up next to us. WTH??? Well, there's an hour of our lives we'll never see, again. :/

PuroClean

If you are reading this than you must have had something devastating happen to your home or…read morebusiness. I want to say I'm so sorry and you will be able to recover somehow. I had a raccoon get stuck and die in between my first floor and basement. Though I didn't exactly know what it was until Puroclean came to rescue me I knew something was very wrong. When I first started smelling the faint but unmistakable odor. I started calling around. I called everyone in the tri-cities. (This was on a Thursday). The answers I got from other companies were either A. It is just a mouse or squirrel and the smell will go away or B. Sorry we don't do that kind of work. On Friday I woke up with a massive amount of flies in my house. Called more companies from here to Texas. No one would help because of the location on dead animal. I'm a single mom who just moved to the area. I didn't know anyone who could help. I called my insurance agent they don't cover animal damage. Apparently this is a thing with insurance. So I went to the hardware store and donned myself in PPE and tried to cut it out but I couldn't find it... On Saturday I tried again. I switched my search on google and found these guys. Called them on Sunday. Crying ... because it was awful.... I will spare you the disgusting details. Puroclean came out on Monday. Rick was very professional and listened to me. He was the first person to believe me. Tuesday I made plans with the office staff which was just as emphatic to my situation. They moved around their schedule so my daughter could have her second birthday at home on Saturday. They saved her presents and decorations! My mom heart is exploding! Wednesday my heroes showed up. Michael and Rick went to work. I was not there but I know this job was not for the faint of heart or stomach. Like I said I'll spare you the most awful disgusting details. They only planned to do one round of disinfecting and purification but it was bad! So bad! Just awful that they came back for a second round to make sure they got it all. Lucas and Michael went inside my home watered the plants on my back deck (it's 95 degrees outside right now) grabbed more dog food so I wouldn't be more traumatized. They went above and beyond. They listened to me cry and answered all my questions. They didn't judge me. I thought I was going to lose everything, my carpet, my mattresses anything soft but they saved me! They saved me! I will always be grateful to this amazing company that did the impossible. Thank you Puroclean! Thank you from the depths of my soul and I feel so blessed to have found you and met you. Look no further this is who you need to help you. They will be patient, understanding, professional, go above and beyond to bring your home back to your safe place. There's still much to do but I can do this now.

I don't think i have ever encountered a group of people who were more compassionate, professional,…read moreand hard working than this bunch. They helped us sort our stuff after a calamity at our home, and not only did they take everything and pack it well and hold it for us for months while we sorted our situation, they helped us find objects we'd lost years ago! Also once I left them waiting like an hour due to a miscommunication on my part and pure professionalism ensued. If you're in a situation where you have to use this company know you're in super good hands.

HIS Warehouse Home Improvement Supply

Best place to purchase home improvement supplies, hands down! I installed new solid surfaces in my…read morekitchen and didn't want to pay the steep margins my fabricator was charging for an undermount. I purchased the exact same sink my fabricator was pricing at $400.00 for $285.00 at HIS Warehouse!!! what a deal. In addition to the saving, their staff is really helpful and courteous. They were very accommodating of my time constraints, and expedited shipping accordingly. Excellent quality products for great prices. they will be my one stop shop for home improvement supplies moving forward.

From the owner: We sell home improvement items for great prices. Kitchen Cabinets, Vanities, Lighting, Flooring,…read moreCounter Tops, Doors, Cabinet Knobs and Pulls, Faucets, Tubs, Showers and more!

Tennessee Plumbing

4.2

(19 reviews)

I cannot brag on these guys enough. I had new quartz countertops installed. I needed them to come…read moreout before the install to remove my sink and then after to install a new sink. Tim came out and was wonderful. The sink we got was a fancy one with lots of options. It was a very entailed install. Some of the parts were missing (from Amazon) so Tim had to go get some missing pieces. He made it work and he did it without a complaint. I love it. It came out so nice. I dealt with Candy in the office to make the arrangements. She was wonderful as well. She communicated with me and went above and beyond to make them available around the counter install. I would highly recommend them above any others. I have used a few in the Tri-cities are and these guys are head and shoulders above the others. Thank you!!!

My wife called Tennessee Pumbimg to do some work at our home. The guy came and said he would call…read moreback with estimate. When he never called back, my wife the company and talked to a lady, and the said she would call with the estimate in a few days, no call back. My called called again and several messages and no call back. This company is not reliable and will not use them again

Hometown Plumbing

3.0

(23 reviews)

this company is great! they are very professional and does fabolus work at a reasonable price. they…read morecame same day i called and they gave me a quote and fixed the problem and kept me updated throughout the process. austin was amazing and did a great job. i also spoke with the office staff candy and dekota very nice and professional. i would recommend their service to anyone

I called and ask for an estimate on a garbage disposal (ONLY) . . . After a lengthy inspection…read moreunder my house (I did not ask for), he came back and gave me an estimate for: Option 1: $10,836.25 (install waterlines throughout home, install disposal, flush water heater and replace anode rod. 2 yr warranty Option 2: $ 6,367.22 (install new water line meter to house 5 yr warranty $6,367.22 Option 3: amounted to $1,226.31 plus $1,127.16 plus $632,98 plus $593.05 There was not option just to replace my garbage disposal. I told him to get out and never return. Why are these people given a great rating????

Austin's Plumbing

(3 reviews)

Austin and his team are remarkable. He went above and beyond what was asked. He's prompt on…read moreanswering calls and doing the work. He removed crumbling old cast iron I think, from the septic line. He priced it amazingly. He also cut a frozen access and put in a modern access to cold water for the washer/dryer combo very quickly. He came back and adjusted the septic line after I had the driveway paved and it was sticking out. He's amazing. Thank u from the bottom of my heart Austin Plumbing!! I'll definitely use u for future projects.!!!!

Amazing work and even went above and beyond . He even fixed the driveway after it settled.read more

Tyler's Plumbing Service

(3 reviews)

Tyler contacted me via Yelp to install a bathroom faucet. He arrived on time and did a very…read moreprofessional job. He replaced both shut off valves and the new pop-up drain stopper. I am extremely pleased with his work - neat, tidy, clean. A true professional! I wouldn't hesitate to highly recommend him!

Came on time. Fixed the problems quickly. Charged a reasonable fee. Would recommend.read more

Optimus Plumbing And Repair

Sump pump Job: Tony Garrett, the estimate and service…read moreperson, was very knowledgeable and professional. Great communicator from the estimate of a specific system requested with options provided of other items for review. Site review one day with estimate given next day. went with the system I requested with the battery back-up he recommended. I recommend him to all who wants quality work in a timely manner. Reasonable rates. SHAZAM

Very pleased with the response and work. We were in dire need on a weekend for gosh sakes!…read more Tony and his team did what they said they would do and solved the problem even though they were working till after dark. Very reasonable pricing. I especially liked that they did not try to "up sell" me. I have finally found my local plumber, Optimus!

Superior Plumbing

Superior Plumbing has been heaven-sent. I have used Superior Plumbing's services on several…read moreoccasions, including the day after Christmas when a pipe burst. Justin came to our home and helped us resolve the problem immediately. The following time we used Superior Plumbing was to fix a water pressure issue. Justin resolved this issue quickly and efficiently. We had the worst water pressure, and now we are so happy because we have a standard psi on all levels of our home. The third time we called Justin at Superior Plumbing was to renovate our bathroom. We removed two old bathtubs and replaced them with Sterling shower kits. Justin was accommodating and knowledgeable through the process of picking out the shower kits. I spent time emailing him, and he would respond quickly and guide me to the best shower kit in my budget. Justin explained what needed repair and exactly how the work would be performed in the bathroom. Justin's service was top-notch in every way. His crew was professional and worked hard to keep their area clean and make sure they stuck to their timeline. I have been recommending Justin at Superior Plumbing to all of my friends and neighbors! I hope you consider Superior Plumbing; by doing so, you are also supporting a Veteran owned and operated business.

JJ and Grayson are two great plumbers. JJ kept me informed as to when they were on their way to my…read morehome. When they arrived, we discussed the best options to use. He explained different scenarios. He is prompt, professional, friendly, and reasonable. We will definitely be using him again. JJ has restored my faith and trust in Plumbers. Thank you so much for what you did to help me. I appreciate it very much.

Cox Plumbing

Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

From the owner: Here at Cox Plumbing we are a family owned & operated business that has served the Tri-Cities area…read moresince 2015. We specialize in all plumbing services Residential and Commercial. As well as offer a wide variety of drainage services. We take pride in our work just as we do our customers. We are open 24/7 to suit any of your plumbing needs and emergencies. We will leave you with satisfaction and peace of mind knowing that the job is done right. All work includes a 30 day no hassle warranty. We aim to make your plumbing experience the best one yet. Call today, for any of your plumbing needs!

Pink Duck Plumbing

3.8

(4 reviews)

We had a leak, had Pink Duck Plumbing recommended a& decided to have whole house replumbing, due…read morepolybutylene pipes still in our home. Best decision we could have made. Justin & Hunter did the cleanest job we could ever want. Very honest professional men. Yet so friendly. The quote was very reasonable. The job took 2 days and hardly inconvenienced what so ever. We can 100% recommend this company to do any and all your plumbing needs. And definitely request Justin Barker to take care of your needs!

The 2 technicians that visited me were very neat and extremely knowledgeable about plumbing that I…read moream considering!!! Pleasant personalities and clean dressed men!!Explained everything very well with me!! Jim

Builders FirstSource - buildingsupplies - Updated July 2026

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Hard Rock Stone & Tile

4.0

(4 reviews)

We had a great experience with the whole team. Tresha was our main contact, and we'd highly…read morerecommend them. They were helpful, reliable and did a great job with installation as well!

They did our kitchen countertops and did an outstanding job. The installers went above and beyond…read moreto make sure everything was level. When a small chip was found a couple of weeks after install, the installers came back out and repaired it, no charge. You can't see where the repair was made. These guys are good.

Granite & Quartz Design

I highly recommend Granite Depot. We used the one in Boones Creek in Johnson City, TN. They were…read moreprompt, professional, and did an excellent job and at a fair price.

Big John's Closeouts

4.0

This store was well laid out, easy to navigate, lots of employees chatting it up with one another,…read morebut offering little help to potential customers. Prices didn't seem to be any better than the other big box stores in town and the selection was smaller.

Very friendly folks that work here. Asked by 3 different employees, if we needed any help. Stihl…read morechainsaws, paint, cabinets, flooring, tools, lighting fixtures, lawn and garden supplies, house air filters, etc.

Winco

We went to Winco in Johnson City and had a wonderful visit. The sales person who helped us select…read morematerials for our shower remodel was very knowledgeable, helpful, and professional. We came away with everything we needed and were happy with our selections. They had a mock up of a shower which was extremely helpful to see. Excellent experience with Winco. Katherine and Wes Waters Meadowview, Va.

Choosing tile is a daunting and overwhelming task because there is simply too much choice. We met…read moreour tile contractor at Winco in Johnson City to finalize our tile selections for our bathroom renovations. He introduced us to Betty, a lovely woman who is extremely knowledgeable about tile, color and overall aesthetic styles. After having spent many hours and several visits to other tile stores to narrow down tile choices we sort of liked, Betty guided us through the process and brought it all together for us in about 2 hours with selections we loved. She made it look easy. The long drive from NC was totally worth it, as it's rare to find her level of knowledge and experience. Thank you, Betty & Winco.

Habitat ReStores

4.0

This store just opened last month and they're bound to do well in this area…read more They are already stocked with a wide assortment of building supplies. When we visited last week, they had bath and kitchen cabinets, furniture, appliances, light fixtures, sinks and toilets, windows, siding, doors galore, flooring, and all sorts of paint, screws, nails, and much more. They had a section with furniture and a small assortment of kids toys and books. They had an idea area near the restrooms, and in it there was a shelf with hundreds of craft books. Mostly quilting when I was there, each for $2.00 or less. Staff was friendly and helpful.

Spero Hardwood Floors

I highly recommend Spero Hardwood Floors for the quality and durability of their products! Not…read moreonly did they do an outstanding job with installation, but they did exactly what they said they would do and exactly when they said they would. Nate and his team are to be commended for their dedication to customer service!!!

JD Metals

3.0

I was very impressed with JD METALS, this was my first large metal purchase from this company, I…read morealways used other local companies. They gave me a better price on this estimate by three hundred dollars. The order was correct , very quick delivery. I had a couple of corners extra which I returned, they accepted the return giving me credit. The sales department is very professional and helpful. I definitely recommend this company.

Buyer be aware of this company. Their products are terrible! They don't stand behind their quality…read more The only person you can escalate to is a low level sales manager named Cody. Don't buy their fastframe house product. Nothing fast about it and they manufactured the structure incorrectly and wanted the GC we hired to just fix it in the field and move on. I guess the engineered plans we paid 3500 for didn't matter after all. It seems the owners are out of touch with their business. All Cody care about is getting that money and doesn't care about customer satisfaction. Once they get your money, they won't return your calls on issues. Don't use them! There are other options out there like Troyers.

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