Just went to Lowes and at checkout the following happened; Tried to sell me their CC. Upon refusal…read morewas offered a "special deal" and pitched the advantages of signing up. Still refused and was then offered the opportunity tp donate to Habitat for Humanity. I support them with labor and donations so I declined, and was then pitched how wonderful HFH is. This is unacceptable while trying to simply checkout and I will not go back for more of this. HD no longer does this by the way.

Up until now Lowe's seemed no better or worse than the competition. Prices varied sometimes it was…read morebest other times the competition was. However this latest is a total breakdown! I purchased a replacement range for an apartment I manage, probuild app reported it would need to be shipped in taking 5 days? It took 9 and was delivered. Then over the weekend I started getting notices online that my order had arrived and was ready for in store pickup. The unit has already been installed and was working and paid for out of my debit card account. I tried to respond and the AI Chat on Probuild kept disconnecting after less than 2 minutes requiring entering all the text again, and again. So I tried to find a phone number? Those are hidden apparently. When I did find the number for the local store ProBuild desk I tried to call several times and never got a connection, let alone a person or robot. The last time I was inside the store I was looking for a storm door lock set and when I asked for assistance the clerk was clueless! I wound up searching over an hour to find the lock comparable for my front storm door Lowe's has no, nada, zero customer service! Not even working AI - except for placing an order and taking payments!

They are very helpful and knowledgeable. Without a major big box store in town, they are my go to…read moresupplier.

Competitively priced and staff is experienced and friendly. Best feature is delivery anywhere in…read moreButte for $10 and the two young delivery men are fantastic. Even offloaded and stacked the sheet rock.

The Restore is full of hidden treasures. I went the other day and found a unique frame and a 6…read morepane antique window that was a shabby chic peeling turquoise. Both for $7! Most stuff isn't marked so you can probably wheel and deal. They save most of their good donations for the Habitat for Humanity houses, and I believe most of their employees are volunteers and money made goes to Habitat. All for supporting non profits!

Terrible customer service! We needed help with a lightbulb and after asking for help, it was paged…read moreoverhead and this guy working there yells, "Hellllooooo, how can I help you" in the most sarcastic tone. I replied, "Oh my husband actually needs some help" The employee actually waved me away at that time. I waited with my husband for over 10 minutes and no one ever came. Seriously, I will not be treated like that especially in a place where I was going to spend my money. Never again will my hard earned money go there.

The salesperson was very rude when I asked for help about a product I was going to buy. He treated…read moreme like I was stupid. He wanted to argue and I lost my temper and said I would go to Home Depot. When I walked off he rudely commented again. On the way out, I told a manager what happened but when I used a cuss word he said "profanity" and said there's the front door. He was rude also. I would suggest customers go to Home Depot, Lowes, or Rockhand Hardware when in Helena, Montana.