I rented a space in Kingwood and they told me the price was $230 per month. We moved our things…read moreinto the unit and 1 month later they increased the price to $358. I contacted the management team and they basically told me tough luck or go elsewhere. The other issue is the door doesn't open or close properly and they was a pile of gravel on the floor with grease/oil underneath. I would recommend that you read the reviews from their multiple sites where people also had issues with them.

After leasing from this facility for well over 5 yrs. We decided to relocate closer to our home. I…read moreinitially contacted a agent via telephone on FEBRUARY 3. I was told there is a 30-day vacate notice. The lady agent advise our move-out date would be March 3. I confirmed that we would NOT be charged March rental, as long as facility is vacated by March 3. Today, we get billed a WHOLE additional month. I called the facility and spoke to a "supervisor name Isreal H, who is absolutely NO help whatsoever.) He informed me that yes, the bill date is March 1, (although we vacated end of February) today is March 4th. So we will be billed an ENTIRE month of $288.71. This place is a complete RIP-off, I did EXACTLY as I was instructed, and still get billed an entire month.

Not even a comparison... hands down the best!! The staff is…read moreAWESOME!! REALLY accommodating and HELPFUL!! REALLY glad I stopped by!! Prices VERY REASONABLE... clean and safe I believe!

I have been in this storage unit for about 5 months and the facilities in Kingwood are nice and…read moresecure. I've always felt safe there. I was a little worried about my stuff during Hurricane Harvey but to my surprise, the units stayed high and dry while the rest of Kingwood flooded. The Kingwood location itself would get 5 stars from me, but I have deducted 2 starts for the pricing practices of Metro Storage. I've only been there 5 months and my rates have already been increased but almost 10%. When I called to ask about this, I was told that the corporate office always increases rates at around the 5 month mark. So buyer beware...these "specials" they advertise, they are only good for 5 months or so.

The renting process was way beyond, which is very rare in today's world. The units were clean and…read moreready to move in. Robin, whom I spoke with several times was professional and kind. I spoke to a woman that was cleaning a unit, when I went to see our first unit. She was very helpful in helping me learn how to use the lock. Everything was clean and our first unit was ready to move into. Overall a great experience.

If you're searching for a clean, secure, and well-maintained storage facility, Extra Space Storage…read moreis the perfect choice. I'm very particular about where I keep my personal belongings, and I was truly impressed by the excellent customer service from Mila and Maria--they explained everything clearly and made the experience seamless. The location is convenient, the facility is spotless, and I highly recommend it if you need storage space.

Doing a small move of a few large items from one end of the Woodlands to another. Got several…read moreestimates from movers and most wanted a minimum of two hours, fuel change etc. Woodlands Moving and Storage agreed they would do it with two folks and in an hour. Needed to reschedule a few days before and that was no problem. On the day of the move, the movers were on time, polite and helpful. Although it was raining, they accomplished the move quickly and safely and as promised. They were willing to wait if necessary until the rain stopped, but for our few items it was not a problem. Would definitely go with them again.

This company was not transparent with their rates. Additional guys showed up without my knowledge,…read morean additional moving truck showed up, again without my consent, & without even my knowledge until I noticed 2 trucks arrive at my new house. There was no estimate offered or maximum charge for the move, as (I discovered later) they're required to provide. There was no communication surrounding the moving supplies, their cost, no itemized list of supplies provided, only an arbitrary "supplies - $350" written on the invoice, nor even provided after the fact upon request. One of the company's partners, Scott, was unwilling to provide answers to my billing questions, it was difficult to complete a sentence without him interrupting me & making legal threats. The movers also destroyed my $5k mattress. When brought to Scott's attention, he blamed me for not inquiring about, nor purchasing, additional insurance coverage. The information, he claimed, was provided to me - it was not. There's a line to initial on the contract, to acknowledge receipt (which is blank), & that I was expected to flip through & read everything on the clipboard. I was expected to rummage through someone else's clipboard without any reference of its existence. Regarding the destroyed mattress, they offered me $150 for it. When it became clear that communicating with Scott would be unproductive, I requested to speak with someone else from the company but it remained unacknowledged until Scott suddenly ended the call. I've unfortunately had to consult with legal counsel to determine how to best further pursue it. This matter currently remains unresolved.

Best storage facility ever. Clean and organized. Great staff too! A pleasure to do business with…read morethem. Easy access and very modern. You can't go wrong storing your goods here.

From the owner: Freedom Self Storage has both Climate and Non-Climate Units of all sizes, starting at just $55 a…read moremonth! Our customers love the use of our FREE move-in truck available for all new rentals! Individual Alarmed Units, Coded Gate Entry, Security Cameras, all keep your belongings safely stored. For the best customer service in the industry, come to Freedom Self Storage!

After nine years in the same storage facility we received a letter that we had to be out in 15…read moredays, Hope city church bought the property kicked us all out. My storage was over 40 feet deep not easy to find so I called a lot of facilities but none of them had any space available I looked on yelp and found this place AAA Riley Fuzzell Storage drove over and they had two spaces that could accommodate me. Later I meet the owner he is very nice and restores antiques cars trucks even outboard motors very nice everything's very clean.

We recently invested in a new RV unit and due to HOA bylaws, we cannot store our RV unit at our…read morehome address and therefore had to locate a storage home for our trailer. We visited several and AAA Riley Fuzzell Storage to be the cleanest and well maintained storage lots compared to several in the area. The owner operator is friendly and helpful but has established a list of do's and don'ts that we both respect and are delighted to find in place. The lot is fully paved and easily accessible from the Grand Parkway feeder road heading West. The pricing was reasonable covered storage not to mention the security provided. The best thing is that this storage location is just 5 minutes from our home so essentially it is like storing our prized investment right next to us and it sits under a recently built covered area. What more can you ask for??