I needed a slab table refinished. We had someone try to do it years ago, but it came back splotchy…read morewith visible brush strokes... I was referred to Sean (Telson Woodworks) by another woodworker who didn't have the adequate equipment. Sean did an amazing job; you could tell he was passionate about doing the job correctly and not just getting it done. He picked it up and sent us a couple progress picks during the process. One week later he delivered it looking like the day the Amish delivered it. He gave a little tutorial on how to keep it looking great (not insulting in any way). I couldn't be happier.

From the owner: I've specialized in off the gun factory quality wood finishing since I was a teenager. I primarily…read morefocus on furniture, kitchen cabinets, dining room sets, etc. I Also do custom woodworking for furniture and accent pieces large and small.

From scheduling our estimate to the day the job was finished the communication was amazing. Even…read moremore amazing - my floors. They are absolutely gorgeous From my first call to get an estimate scheduled to the very last check in when the floors were completed they were professional and responsive. They arrived to start my floors when they said they would. The dust was kept to a minimum and my floors are gorgeous. Highly recommend!

I hired this company to refinish the hardwood floors in my home, which are approximately 100 years…read moreold. Justin initially assured me that this would not be a problem. Unfortunately, my overall experience fell short of professional expectations. Initial Concerns On the first day, the owner arrived with an employee to begin work. After briefly applying wood filler for a few minutes, the owner informed me he had to leave. Before departing, he stuck out his hand without saying anything. I shook it which he didn't expect. he then told me he needed the cash. This rubbed me the wrong way. The remaining employee then attempted to connect equipment by pulling wires from two 20-amp breakers without using proper tools, despite my offer to check for a higher-amp breaker. This lack of care and preparation was concerning but I allowed work to proceed. Workmanship and Preparation No thorough inspection of the floor was conducted prior to sanding. Protruding nails were not set, and the floor was not vacuumed or swept before sanding began. When I raised the issue of nail setting, the worker dismissed the concern, stating "it'll be fine." The edging crew that arrived two days later displayed highly unprofessional behavior. One worker shouted profanities loud enough to be heard throughout the neighborhood. Their work caused significant collateral damage, including scuffs and gouges on freshly painted drywall, dents in metal corner beads, a 4-inch hole in the wall, and numerous dirty handprints. Finish Quality While the floors initially looked good before staining and polyurethane, the final product was unsatisfactory. There appeared to be little or no vacuuming between coats, resulting in debris embedded in the finish. When I raised concerns, this was blamed on the lack of heat in the house--though this explanation did not account for the poor preparation and cleanliness. Additionally, the sanding work left extensive waviness throughout the floors, significantly diminishing the overall appearance. Resolution The owner acknowledged the large hole in the drywall and offered $100 off the total price. While appreciated, this did not address the broader issues with quality and professionalism. Areas for Improvement This company needs to significantly improve in the following areas: * Professionalism and communication with clients * Attention to detail and proper preparation before sanding * Care to prevent damage to walls, trim, and other surfaces * Improved sanding technique to avoid floor waviness * Thorough cleaning between stain and polyurethane applications Final Impression Justin was courteous, but based on my experience, I cannot recommend this company without significant improvements to its professionalism, workmanship, and quality control.

Highly recommend Shepherd Trading. Recently contracted him to stain and weatherproof our old front…read moredoor. Very happy with the results. Excellent communication during the process. Demonstrates real care for customer satisfaction. Small fee for pick-up and delivery which was appreciated as I don't have a car. Already working on a second project together.

We used Steve at Shepard Trading to refinish our mahogany buffet in December 2024 and it turned out…read morefantastic. The quality of the work was better than expected and basically flawless. Steve was very prompt, professional and informative on his timeline, expectations and communication which was very much appreciated. The communication part was key for me as he kept in touch throughout with the process. I would use Steve again and highly recommend him to anyone else.

Excellent and timely service! Jason was very nice, we felt he really cared about doing a quality…read morejob for us. We couldn't be happier. The house looks really great with the new paint!

From the owner: Nugent Painting LLC brings interior painting, exterior painting, cabinet refinishing, drywall…read morerepair/ restoration, pressure washing, siding replacement/ repair in the New Hartford, NY area. In addition to the Utica/ Rome and surrounding Central New York communities of the Mohawk Valley. Whether you're refreshing a single room or managing a full commercial project, you're working with a hands-on owner who's built a reputation on repeat clients and referrals. All projects move along efficiently regardless of size and the quality is always the first priority. Which is why Nugent Painting LLC is #1 in customer satisfaction!

True craftsman. Helpful and skilled at a variety of repairs / restorations. No job too big or…read moretoo small. Convenient location.

We had a dining room buffet/credenza that was made in the 18oo's that had beautiful bones, but had…read moreaged. The veneer was missing along most of the edges, etc. They were very knowledgeable about the piece and did the most amazing job bringing it back to life! It is now a stunning piece that we are very proud of.

I had an old floor (built in the early 1900s) that was painted and with broken parts. Upstate…read moreHardwood Resurfacing gave my floor (and my house) a new beautiful life. Justin and Anthony are honest, reliable, highly experienced, polite and willing to work with the client to make their house beautiful. I will use them again and I highly recommend them.

From the owner: Elevate your space with expert hardwood flooring installation and refinishing services in…read moreRochester, delivering stunning results every time.