We had an alleged billing error which was quickly corrected. The faucets were installed quickly…read moreand our plumber was very knowledgeable. Marianne Shannon

We called and explained what we needed. They were cordial and took down our info. Then they…read moreGHOSTED. Zero follow up.

Honest pricing, work was through and neat. Mike was a nice…read moreguy and just got to work. I asked about another item I was curious about, he had a good fix for me when the time comes

This business is part-time with the owner operating from his home with his son apprenticing. I had…read morea walk-in shower temperature mixing valve that was failing and I couldn't get the handle set screw removed to inspect it. This rounded out the Allen head socket and I informed the owner about this when I scheduled. First the good. The owner scheduled me directly for a few days out, availability was good. He kept the appointment on time and communicated that he was on his way. He is competent, experienced, and licensed with the State of Idaho. He fixed the problem by replacing the mixing cartridge but had to destroy the handle to remove it because of the set screw damage. The finish quality is good. The bad: he is not totally transparent about his pricing. When scheduling, I asked what his hourly rate was and he refused to disclose that, telling me that he prefers to work on a unit price basis and gave me an estimate of $325 for the job with a $175 call-out fee minimum. When he arrived, he determined that he would have to drill out the set screw and buy a new shower kit (head, finish nipple, faring, valve handle, and valve faring plate. At that point I should have asked him what he was going to charge for the extra work. When he was done with the job, he paused, contemplating what he was going to charge me and ended up doubling the price. He did not detail the cost of materials or time on the invoice so there is no way of knowing if he marked materials up or whether he was covering time until his next job. So, if you want a competent plumber but one who may take advantage of your situation and charge a price with a comfortable profit for him at no risk, then he is your man. I was probably overcharged (on a competitive basis) but the job was only a couple of hours so it was limited in any case.

We called these guys to come look at our AC last week after it died in the middle of the night…read more While I do appreciate that their tech came out, you could tell he simply did not actually care and just wanted to try and charge whatever he could. The "issue" he diagnosed wasn't even the actual issue. It was a bad wire, and clogged drain. Not a thermostat. Had we listened to him, we would have paid close to $1,000 and still not have had the answer. The tech was the one "freakin" on his so called diagnosis and pricing. Only call these guys if you want a tech that's doesn't actually care and treats you like a bad mechanic only there for the upsell. Editing to reply to the owner: I have no interest in training your technician how to not be a slime ball. You need to teach your techs how to be honest and more detailed, not just jump to the incorrect conclusion because it's a hot day. I know it was hot. I was the one suffering in my horribly hot house. The thermostat that he said needed replacing is working perfectly well. We had a neighbor with HVAC experience figure out the problem. Pretty bad when someone who left the business 10 years ago was better at the job than your paid tech. Even worse- me and ChatGPT figured out the clogged drain part. And I am not a handy person. If AI can do a better job than your technician- that's saying a whole hell of a lot.

Hello friends, I just wanted to give a shout out to Beacon Plumbing & Heating Boise! Our old water…read moreheater was leaking and needed to be replaced. I called Beacon this morning and spoke with Patrick, the owner, to schedule an appointment. I thought it would take a couple of days for the new installation, but Marc and Teagan were at my house installing the new water heater by mid-morning. They did an amazing job. They were super friendly and professional! If you need any plumbing or heating work, give Beacon Plumbing & Heating a call. You won't be disappointed!!

Caden installed a new home water softener system in a very courteous and professional manner. Caden…read moretook additional time after install to explain the new system operations in detail including all warranty coverage expectations. I highly recommend CTA Plumbing 100 for all in-home plumbing maintenance and new system installation or upgrade needs.

Thank you so much to Caden for being on time, diagnosing my little problem immediately, and fixing…read moreit pronto. Very nice young man. I will definitely call CTA Plumbing 100 in the future for any problems. 100%. Thank you so much!!

Brualio did a great job. Great attitude very effective at his job. I have an old house and he…read morebrought up to code. I highly recommend this company

My dishwasher was having issues with emptying the drain. I called an appliance service center and…read morethey figured there was some blockage in the drain hose. Actually, the service center made it much worse and created a major leak under my sink when the dishwasher was operating. I called Pristine for some help. I got an appointment the next day and the company arrived on time and had the entire issue fixed within 30 minutes. I was only charged the minimum service fee. Excellent company with excellent results.

Same day service for a snake job. Bret was very efficient and explained his findings. Definitely…read morerecommend.

Gary tried charging me for what was supposed to be a free estimate! He also caused a leak on my hot…read morewater heater, which caused me to have to hire another plumber to come out and fix it. All he kept talking about the whole time he was there, is getting a restraining order on his ex's boyfriend. I didn't want to hear about his family issues. All he did was leave a leaky mess I had to clean up. Buyer beware.