The place is kind of a mess. There is no organization that is evident other than bridal in the back…read moreand all other formal dresses everywhere else all mixed together. Maybe they are still getting organized in the new location. Hopefully it will come together someday!

They were absolutely amazing with helping me find my prom dress! They were there to help at all…read moretimes and gave really good genuine views on which dresses and color! They started out askin all types of questions to get the best dress for me like the colors I liked and disliked, the style I wanted, corset or zipped, ect! Their dresses and jewelry are really beautiful and they have a wide verity! They even tell you if someone from your school has the dress in the same or different color and just all together make you feel welcomed and valued!

My first time to the store and I can't believe I waited so long to stop it they have so many…read moreawesome items! The owner is so fun and knowledgeable about history too!

if you are in the market for vintage this is your place. There is something for everyone there!…read more And the staff are both knowledgeable and friendly!!!

Down to Earth has been a favorite store in Grand Haven. I stopped in today to look around and was…read moremet by a wonderful sales associate. I found (3) items to try on and she placed them in the dressing room. She took time to check back in to see if there was anything I needed and was very helpful. Checking out with the owner was another experience. She rang up a necklace and the looked at the price tag on the jacket, I had hoped to purchase. She looked at me and said the wrong price was on the jacket. "Obviously someone has put a different price tag on this coat", With that, she ripped the price tag off and looked at me as if I had replaced the tag. I told her I did not that that was the tag that was on the coat. The tag did not look like it had been tampered with, and I was not sure where she was going with her acquisition. There were a number of other customers standing around the check out counter. I was embarrassed with the way she handled this. . Needless to say, I did not purchase the jacket. She may have had a bad day. I hope she treats her other customers better than she did today.

Dusti and Ryan are amazing humans!! They always make you feel welcome and give honest opinions…read morewhen asked. They are not just there to make a sale, they are there to empower women and make them feel beautiful too. Unfortunately, I think I am going to need a small loan to add on to my dressing room to fit all of the amazing goodies that I find there!! If you are looking for a place to shop that not only promotes women supporting women but also has the cutest up to date clothing dont walk, but run to DTE!!

This experience didnt wasnt great, steve was being absolutely rude, and this one black hair girl…read morewas being sassy, and sarcastic. The selection wasnt great because of the sizes in the womens. That one girl was saying that there was no sale and said to buy it or leave it. It was expensive.

I was visiting from out of town and had asked a young lady by the name of Hannah about some vans…read morethat I wanted to purchase for my son. She rolled her eyes and was not very helpful. I felt disrespected and I will not be coming back to this store, nor do I recommend going there. I hope the other staff are not like her because that was really rude...

Brought in items and have something missing. Would not recommend this store to anyone and if you do…read morego there make sure you take inventory. The items that were missing were small. Not a trustworthy store!!!

I love going here and getting purses and clothes! there selection changes so fast and staff is…read morebeyond friendly! Alex helped me last time I was there and she rocks!!! I picked up a purse she wanted to get but I was faster

Great place to find some cool vintage collectibles and a bunch of other stuff! They have vendors…read morewho rent out booth spaces so check em all for deals and sales!

Don't waste your time with this crap hole they put prices on things and then refuse to sell it for…read morethe price they put on it and when you try to nicely talk to people they yell at you. It's a horrible place would never ever go back again. The owners of the biggest jerk I've ever met and obviously doesn't actually want to sell anything he has here.

I'm writing to share my recent experience. While being there, I was assisted by an employee I…read morehadn't seen before; she may be newish. Unfortunately, her demeanor during the interaction was less than professional. She appeared impatient in helping me, which made the experience uncomfortable. What stood out to me even more was the noticeable shift in her attitude when another person approached the register; she suddenly became friendly and upbeat. This inconsistency felt disingenuous and disappointing, especially in a customer-facing role. I value good customer service and wanted to bring this to your attention in the hopes that it will be addressed. I believe every customer deserves to be treated with the same courtesy and respect. which she seemed old enough to know better.

I grew up in Muskegon so sucks going here today and just feeling not welcomed. Was told I couldn't…read moreuse the bathroom because they closed in 15-20 mins even though I was shopping in the store for over 40 mins. Felt rushed by catty girls, overall not pleased by the service. Store is clean and stocked as always, but disappointed in how I felt today. Was in around 6PM on 6/15.

I stopped in here while visiting my Grandma. The girl working was really nice, and the clothes are…read moresuper cute. I'm kind of sad that I didn't try anything on (although I did buy a ring) since all the clothes were really nice. I was tired from a whole day of shopping elsewhere. Next time I go back to visit I'll definitely be stopping by to try on the clothes.

Loved this boutique.. only good store in the area. Found many great cute things and prices were…read moregood. Trendy but confortable clothes.. and the salesgirl was very helpful.