I was referred to Dr. Burchfiel ten years ago by the nurse at my rheumatologist's office. Boy am I…read moreglad I was. Dr. Burchfiel is the BEST doctor I have ever had! She is polite, gentle, compassionate, understanding, and very intelligent. She is thorough with each visit and never makes you feel rushed. I feel better just talking to her. I have recommended several friends and family members to Dr. Burchfiel, and they all have had positive experience. She is just amazing!

Doctor Burchfiel is amazing! Doctors make me nervous. I never know what to say or not to say. She's…read morevery gentle and polite. She also makes great recommendations which is a huge problem I have with other doctors.

I have been seeing Dr Sandknop for over 30 years. All the care my family and I have received from…read morehim and his practice has been excellent. He has always been there to help at some of the most difficult times. Everyone in the office is super caring and helpful. I usually get all my questions answered. The office is clean and comfortable. We rarely have to wait very long to be seen. Again I say how wonderful and caring the staff is...I am glad Dr. Sandknop is my doctor.

I have been a patient of Dr. Les Sandknop for the 40+ years since I first moved to Rockwall, Tx. He…read morehas, without fail, always been there for me, as well as any sick or injured friend or member of my family. All of those experiences were positive. Years ago, when times were much different, I recall that Dr. Sandknop volunteered to provide the required physicals for the Rockwall football team (100+ members) each summer at his own time and expense. This is the type person that you want to safeguard your family's health. Richard Depp Heath, Tx

Dr Richards is excellent! She has been my primary care doctor for several years and I am thankful…read morefor her care and guidance.

I started seeing Dr Richards 5 years ago when I moved to Rockwall/ Heath. I have had the best…read moreexperiences with Cheryl Richards, and her Staff who have always been professional, and responsive to my health issues. I appreciate the great service, and knowledgeable medical staff there. I also must mention that their office, and rooms have always been spotless clean.

I have no issues with my doctor at this office or her staff. They are friendly and knowledgeable…read moreand have a wonderful "bedside" manner. My review is regarding the treatment I received today from the receptionist (Lailani?) Upon checking in, she promptly informed me that I was no longer was covered by my insurance. Since it is the beginning of the new calendar year, I pulled out my new insurance card and told her that I was covered and I had verified this information with my insurer prior to coming to the office. She didn't look at my insurance card; instead, she turned her computer screen toward me and coldly stated, "well my computer says you're not covered." She then stated that she would enter me as a self-paying patient. I told her that I was covered and I would not be paying out-of-pocket for the visit. I asked her to call the number on the back of my card to verify my information. She rudely informed me that wasn't her job and that she would not check me in. I immediately asked her to let me speak to someone with more authority which seemed to agitate her. She finally took my insurance card with her to speak to someone behind the counter. Shortly she returned and without saying anything to me, she began keying something into her computer. Within a few seconds, she told me what I already knew--my insurance was valid. At no point did she apologize to me or acknowledge that she was in error. I understand people can have bad days, but her blatant rudeness and lack of professionalism were uncalled for.

We had been going to Dr Robert Stark's office in Rockwall for 4 -5 years. (Texas Health )I used to…read moreLOVE this practice pre covid! It has declined in customer service during and after covid and we had numerous problems here. Dr. Stark is quick to give out medications but then makes it difficult to see him when it is time for refills. He is known by all his staff to take too much time with patients and makes you wait 1-2 hrs for your scheduled appointment and does not apologize for this. He is smug and when I wrote him about my disappointment of taking off work to be there to get blood drawn and was told i'd have to wait another hour he was not apologetic in his message back to me he blamed me. (He tried to say since I cancelled previous scheduled appts. with him due to illness and work ) it was partially my fault too. How is it my fault that he is 1-2 hours late for a scheduled appt that I showed up for? I asked if i could go to a quest for blood work and they refused. His response to me was I should find another provider. A year ago I was given the shingles vaccine and the first one was a breeze. The second one was 4-6 months later and it made me so sick I was bedridden and I contacted their emergency line and could not get any help. I just had to suffer through it for 3 days. Another time I had a bad migraine and they knew I had migraines and had prescribed me meds in the past. This particular day I had a severe one and was in severe pain and was vomiting. My husband came home from work to help me and because he told them I vomited they assumed I had covid and refused to see me. They said I would have to wait a day to be seen. So my husband had to take me to a clinic and the dr there gave me a shot for the migraine and prescribed me a dissolvable migraine pill. Why couldn't Dr. Stark see me? I was established patient of 5 years and they knew I had migraines? He could have called in that dissolvable migraine pill for me but they chose to do nothing! The practice in my opinion is mismanaged and I think he makes patients wait to build his ego or he is on some power trip but this is not realistic for patients that work or run their own businesses. He use to be on time 5 years ago. Perhaps it was because I saw his PA Amanda Moir more than him. But she has left this practice as well too. I'm my opinion and from my experience over the last two years, he no longer cares about his patients or schedules too many and cannot care for them . Please safe yourself the headache and seek a different PCP. He is not worth the wait! Our time is valuable too not just his.

I had a family emergency and had to scramble to find a local doctor that could see my son without…read morean appt. After multiple phone calls and driving all over Rockwall, we found Dr. Patel's practice. She was able to get us in at 9:15. There was absolutely no wait and we were seen right away. Dr. Patel is board certified in Family Medicine and she was nice and personable and seemed to know her stuff. I liked her and said we would definitely be back. The reason I'm not giving a 5-star review is because I was a bit trepidacious when I first booked the appt. over the phone but after all was said & done, I only have positive comments about my experience.

Great Service with Great Caring Doctors. This was my first visit to their new offices and was very…read morepleased with the pleasing staff that welcomed me as I entered and treated me with kindness and respect. The doctors were very professional and eager to take care of my needs and walked me through the whole exam letting me know what tests they were going to perform and why. The office staff took care of all my insurance paper work and made sure that if I had any questions they would be more than happy to answer them. I love the relaxed environment here it really puts you at ease, because I hate going to doctors, but I don't mind going to these...

My doctor is Dr. Antonio Barksdale. The earliest appointment I can get with him is in October of…read morethis year and his staff informed me I was lucky to get an appointment that soon. I have been out of diabetic medication over a month and informed the office over the portal. A prescription was called in but there was an issue with pre authorization paperwork from the doctor. I informed his staff through the portal again. I have been back and forth regarding lack of diabetic medication being filled because of necessary paperwork from the doctor and high blood glucose levels I continue to have. I also informed staff I believed I had an UTI. I was told to come into the office for a urine sample. I informed on portal I was in the office on 2/24/23 for second shingles shot and assumed labs would be drawn since I had reported high glucose readings and symptoms of a UTI and was told no. At check out I requested an earlier appointment with Dr. Barksdale and was told I was lucky to have the one in October.

Dr.Witherspoon is awesome! It has takin me a long time to find a Doctor that i like . The only down…read morefall is the front office staff. They are never very friendly and almost make you feel as if they don't really want to be there helping you! Ive been a number of times and their mood stays rude! But if your looking for a good doctor , Witherspoon is great just beware of the staff! Good luck!

My grandmother is in the hospital and I had an appointment with this surgeon, David Ritter, MD. I…read morecalled his office to reschedule my appointment due to family issues, and they were very helpful and compassionate. My husband said he wished I would have kept the appointment, so I called to see if it was still available. Again, I found compassion with the person I spoke with. When I got to the office Leonor gave me new patient paperwork and guess what. It wasn't a novel like other offices, They ask the necessary questions and that's it. I didn't feel as if I had just been gypped out of selling my auto-biography like in some places.

From the owner: The surgeons and staff at Rockwall Surgical Specialists have been privileged to provide surgical…read morecare to the residents of Rowlett, Rockwall, Greenville, and Forney, Texas, for more than two decades. During that time, the practice has grown to include three surgeons, Dr. David Ritter, Dr. Ashley Egan, and Dr. Jake Abbott. They're all experts in laparoscopic and robotic surgery, which are both minimally invasive surgeries that give patients the advantage of less time in the hospital, quicker recovery, and minimal scarring. The team at Rockwall Surgical Specialists also focuses on improving the overall well-being of their patients by teaching them about their health and focusing on preventing the conditions they commonly have to treat. Rockwall Surgical Specialists welcomes patients with diverse health conditions requiring surgical intervention, including patients needing gallbladder, colon, hernia, thyroid, and reflux surgery. Their dedication to improving overall health is evident in the weight loss surgery program at Rockwall Surgical Specialists. In addition to providing several types of minimally invasive weight loss surgeries, they have nutritional experts on-site to provide diet, exercise, and lifestyle guidance. Call Rockwall Surgical Specialists at the office nearest you or use online booking to schedule a consultation today.

I found this IV therapy hydration Groupon for my sister since she wasn't feeling too well. She felt…read moredizzy and nauseated and was recommended by some of her friends to give this a try. The customer service over the phone and in person was good, quick and easy. They took her vitals first and she then came back out to wait. After about 10 minutes they took her back to get hooked on the IV. She said it didn't feel like much, just a cold feeling. The aids kept checking up on her & she felt a slight improvement afterwards.

Absolutely unprofessional and racist. Didn't help my family in anyway with our needs as patients…read more She was willing to help others while I was sitting there in bad shape. Just totally blew me off. Chris and Carmy were absolutely wonderful, and it's sad that they are employed with such a Piss-Poor Dr.

No, I do not recommend unless you need a band aid or an aspirin and even then their providers…read more(another name for a nurse ) or their Physician assistant (another name for glorified nurse ) both lack experience . Oh, they are board certified, but in experience? well,, in time, ? and your money / your health? providing them with people they can guess what's wrong , possibly, they can learn but who is to say they will or can learn. anyway you will pay for their learning experience Dr. Jackson and the late Dr. Sparks were excellent physicians however I and my family cannot see Dr. Jackson when calling for an appointment. so if you want an experienced physician, look elsewhere I and my family and insurance will be looking for another Doctor. After 11years at this facility which is not an easy task however why continue to throw good money my health and time to people who consider you as a number

Do not go here! All departments are incompetent. Very rude and mean people. Misdiagnosed every time…read moreI went there. And then they try to make it look like your fault and argue with you. Update: Since I told them I could not take certain medications, they kicked me out as a patient. Seems it's easier to kick patients out, than to actually help them.

This is a nice clean facility and the front office staff is helpful and friendly. In my…read moreexperience, some of the personnel in the back were unprofessional. Heath is a small suburb, so I figured it's more relaxed and casual, unlike the larger medical facilities in Dallas or Houston that are typically more professional.

Got here 10 minutes before my appointment to check-in and have now been waiting 50 minutes after my…read moreappt time......still have not been called back. Finally called me back and said there is still patients ahead of me. Looks like I'm in the market for another doctor.