Boots in general is a solid pharmacy - both online and in store. That is, if you don't count their…read morecustomer service in-store...especially this branch! I live in Richmond and you may have noticed that I have started reviewing places in Richmond and realize they follow an unfortunate Richmond-esque trend; posh and pretentious. No associate will greet you once you step in; they are too busy chit-chatting amongst themselves about weekend plans. If you ask for help, they put in little to no effort in assisting you. The only saving point about this branch is the staff in pharmacy upstairs are more helpful and down to earth. I have seen associates ignore the phones when they ring and continue their work gossip with each other - wow. The Boots in Twickenham and Teddington may be smaller branches but the staff are much more helpful and welcoming.

I have to leave a note to say how wonderful my experience was with Joseph was when he was checking…read moremy items out. So friendly and upbeat- his positivity was infectious. So grateful for these amazing people in the world. Thanks for making my boring experience so wonderful!

Awesome if you like being patronised and condescended. On top of the attitude, my card was charged…read morewithout my permission. This was the second and last time I use this place.

Great to still have an independent pharmacy. Great gentle service by two Sri Lanka brothers.read more

So very impressed with this pharmacy - thank you for staying open late on a Friday night so we…read morecould get medicine for our children. A proper family pharmacy run by true gentlemen.

West London Pharmacy!!! Thank you for your kind, quick and always amazing service during COVID! I…read morereceived my travel day 2 results same day, within hours. They were so kind to me when I had the test and guaranteed results, which I received. I will continue to come back for all of my tests.

When you have a baby it is a must to locate not only the nearest pharmacy but one that makes you…read morefeel at ease, and comfortable with the chemists' advice. So this one does not tick all the boxes, but it does tick the most important ones. They are very friendly even if they don't know you at all and will give you advice to reassure you and your child. Not too long ago, the GP prescribed a very strong medicine to my daughter, for something she didn't even have. I wasn't sure if I should give her that medicine or not. The chemist agreed with my instinct and said she just had a common cold. Why would I believe him? Instinct. When consulting another doctor, she said I did well. In addition, the pharmacy carries a wide range of baby products, nappies food, toiletries and accessories, which is really handy when you need something quick and you don't want to go into a massive supermarket.

Friendliest chemist in Chiswick & the best place to fill a prescription. Unlike Boots, they will…read morenot always try to substitute cheap generics for the name brand drug. Good selection of cosmetics, natural products etc. although not nec. cheapest for those items.