Adam and another tech were very professional and worked well together. After the new part was…read moreinstalled they were very patient to insure that it was working properly and that the oven was calibrated correctly.

Ask for Will Warren in the appliance department. Very knowledgeable, listens to your needs,…read morematches prices and follows up after sale. Great customer service.

Daniel, head cashier,was so intentional with assisting me with my upcoming delivery issue. This…read moregentleman went above and beyond to ensure that my concerns were appropriately addressed. I also noticed how purposeful he was in ensuring that my problem was resolved before assisting another customer. People like Daniel are the reason companies like Lowe's continue to prosper.

I would give negative stars if it was an option. They messed up a chair that we paid for them to…read moreassemble. They came back and got it the next day. Turns out that the delivery driver never put a ticket in when he picked it up... We heard nothing for close to a month and had two separate representatives hang up on us when we tried to call the store. Still waiting on a refund.

Be warned. There is a sales woman here that is very overbearing and has questionable sales…read morepractices. Within only a few minutes of entering, she made us all feel uncomfortable while we were looking at furniture. We ended up leaving the store quickly. A week later when I found a bed we wanted was in stock at that location, we went back in only to buy the bed and leave. Unfortunately she served us again. Since I was only buying it and leaving, I chose to let her check us out. Big mistake. First she tried to charge me for an extended service agreement without asking. When I heard the total price and then told her I don't need the warranty she went on and on about how people are always disappointed they don't buy one and how if it were her she'd buy one. I finally had to interrupt her and say I really am not interested. Then when she removed that charge and gave me the total again it was still wrong. Charging me over $100 more than what I should have paid. When I questioned it, she insisted that that price was correct. I had to show her with the calculator app on my phone what the cost should be with Tax. She said it must be her computer acting up "again" and called over a co-worker to ring it up on another register. It turned out she was selling me the wrong bed! Without apologizing she said she just typed in the wrong SKU. If I hadn't been watching closely I could have paid for it and not even realize it until later (if ever). Hope this isn't a common practice here. After all of that, we couldn't get out fast enough. I will say, though, that she did come out and apologize as I was loading the bed in our vehicle. I gave the store a second star only because it had the bed we wanted in stock, when another store in town had a 5 month wait. The bed was very nice and met our expectations. Just be very cognizant of the checkout process should you decide to buy your furniture from here.

Anybody looking for furniture, Don't go to American freight. Horrible customer service from the top…read moredown. First we get told by the warranty place that they don't warranty for this furniture store. Then we are told 6+ months later that they don't make our set anymore. The warranty they offer evidently isn't worth the paper it's written on because there is absolutely nothing they could do about it except charge us more for a different set which was nicer more expensive which I understand and was willing to pay more but not full price more. But the store manager told us that all she was worried about was getting her bonus. The regional manager would not offer any kind of discount for us except pay for another warranty which remember isn't good for anything. Moral of the story I would rate this place a -2/10. The only reason I gave it one star is because I couldn't post this review without it

Dropped off (literally) my order at the wrong address! Worse service!!! Do Not recommend this Home…read moreDepot!

Excellent service and everything you are looking for. I enjoygetting my home improvement supplies…read morefrom Home Depot.

Purchased appliances and had them installed and the ice maker has never worked…read moreCalled Geek squad - worst encounter Rep was not helpful or understanding and would not connect me to supervisor- put me back in regular line and essentially had to start over - twice more All I was asking for was some consideration with my schedule- and a prompt service as the installation may not have been right Just pat answers with no accommodation - would only give a 12 hr window ten days after installation - explained that I could not make it until later afternoon and was looking for a late afternoon service Essentially said that if I were not available I would have to get put back on the schedule at the first opening Not how they should be treating a "total" rewards member Would recommend considering other places that are customer sensitive

Bought a Tv from here today and Our Salesperson Antonio was Amazing Help. Informative and very…read morepolite. Went above and beyond. Best Salesperson ever!!!

The washer wasn't going into the spin cycle, so I decided to try Bob's. I had to call him because…read morehe didn't have the appointment in his book, although he had texted me back saying 'okay' for the date. But anyway, he apologized, and I allowed him to come. He said that it needed a transmission, and the price to fix it was way more than replacing the washer itself, so we decided to get a new one. First time I've ever called him, and he seemed nice enough, but he really needs to do better on remembering scheduled appointments.

Called Bob to fix a dryer that wasn't heating properly. He showed up the next day when he said he…read morewould and had the problem fixed quickly. Cost ended up being a little more than initially quoted, but nothing unreasonable.

Debbie is EXTREMELY rude. Called to see if she could assist us in cutting the lock off as we were…read moretraveling into town and wanted the moving crew to begin, but due to her having the flu she was unable. If sick, that's understandable, we asked for a back up or another person within the company that could help in her absence, and her words were "does is sound like I have anyone else" Couldn't really hear her at one point so we repeated a question and she says stop asking her dumb questions. Hung up in our face twice. Would stay FAR away from this place unless you want to be talked to as if you're infer and completely LESS THAN her.

Woman working up front was incredibly rude. We asked for help regarding turning in a uhaul since…read morethey are a uhaul neighborhood dealer and she immediately said she couldn't help us at all. Rather than helping us find someone or a location that could help us, she decided to yell curse words while other customers were still in the office. Would never recommend working for someone who is this rude.