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    Butte Valley Pump & Electric

    5.0 (7 reviews)
    Open 12:00 am - 11:45 pm

    Services - Butte Valley Pump & Electric

    Well drilling

    Electric inspection

    Butte Valley Pump & Electric Well Drilling Photos

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    Earl's Performance Plumbing - Earl's Plumbing logo.

    Earl's Performance Plumbing

    (172 reviews)

    Matt from Earl's Plumbing accomplished the needed repair work with professional and timely ability…read more He explained the problem and needed solution in each bathroom so that I understood exactly what he needed to do. A neighbor highly recommended Earl's to me, and I can happily pass that recommendation on to you.

    Really, really disappointed in the service I received today for a quote from Earl's and their…read moreplumber, Paul E. I called because of a leaky faucet handle and spoke with someone from their call center. The representative I spoke with was honestly one of the nicest customer service people I've ever talked to -- the few stars I gave are for them and them alone. I scheduled a 10 a.m.-12 p.m. window to have the leak checked and get a quote. I let my boss know I'd need to step away from work during that time and even offered to use my lunch break so I wouldn't miss additional time on a personal matter. I kept my phone right in front of me the entire morning -- and waited... and waited... and waited. When noon rolled around, I called customer service. The agent told me I had received a call and voicemail saying my window had been changed to 1-3 p.m. I hadn't received any call, voicemail, or text -- which I thought I would have at least gotten, since I did get a text confirming the original appointment. The agent didn't seem to care or believe me, and tried to rush me off the phone but first I asked her to confirm my number, and have the plumber text when he was on his way so I wouldn't miss him. Then I had to rearrange my lunch break again and get approval to leave work for a second time. At about 1:40 p.m., the plumber texted saying he'd arrive at 2. He showed up at 2:20. Great. I ended up getting back to work 30 minutes late from my lunch. When Paul arrived, I showed him the leak and explained that we rent -- so if it wasn't expensive, I'd just pay for it myself, but if it was, I'd need to contact the landlord. Paul asked, "Well, what do you consider expensive?" I just stared for a second, because I figured he should be the one telling me that. Then he asked, "How much can you -- or are you willing -- to pay to get it done?" Like I was on The Price Is Right. Not wanting to play the guessing game, letting him know I know absolutely nothing about plumbing or the cost I said, "I don't know, maybe $100?" He scoffed, looked at his tablet, and said, "$100? I don't have a single thing on this whole tablet for $100." I asked, "Okay, how much will it cost then?" Finally, he quoted nearly $300. I asked if I could make a quick phone call, and he said, "What are you going to phone a friend?" Excuse me? I explained I needed to talk to my husband because we have a budget. After my husband and I spoke, we decided the cost was too high for something that might fall under our landlord's responsibility. I told Paul we'd contact our landlord to handle it. He said, "So call him right now." I explained we hadn't notified the landlord of the leak yet, that we just discovered it and he'd want to inspect it himself first. Paul seemed visibly annoyed, took his iPad, headed to the door, didn't look at me and said have a nice day and left. I was honestly flabbergasted. This was my first time calling a plumber over something like this, and it felt like every "mechanic-as-a-woman" warning come to life -- being treated like I didn't know what I was talking about and ready to be taken advantage of financially. The irony is, I've had better experiences with actual mechanics, even the ones who might've been trying to upsell me were at least friendly. At first, I wasn't going to leave a review. Things happen; people have bad days. I didn't lose anything but time. But here I am -- why? Because I ended up fixing the leak myself after watching a couple of YouTube videos and buying a $15 tool. The plumber wanted to charge me $270 to replace an entire faucet system for no reason other than to take my money and act like I was wasting his time. And just to be clear, this was only supposed to be a quote. The phone rep even said that no work would be done unless we agreed on a price first. Unfortunately, what I got instead was a wasted day, a rude plumber, and a bad taste in my mouth. To wrap it up: Earl's might have a great call center, but my experience with their field service -- specifically Paul E. -- was frustrating, dismissive, and overpriced. If this is how they handle quotes, I can't imagine trusting them for a full repair.

    Jackson Electric Inc. - Elegant front lounging area!

    Jackson Electric Inc.

    (29 reviews)

    Five stars isn't enough!! We collected quotes from six local companies, ranging from the big names…read morein town to midsize companies and even small independent electricians. The quote from Jackson Electric fell right in the middle. But what set them apart and made our decision crystal clear was the thoroughness of their quote. Charles not only answered all of my questions and eased my concerns, but he also provided a very detailed quote that listed each item in detail for the work that would be completed. The quote included absolutely all of our requests to a T. Charles had great communication, was speedy at scheduling all of the needed permits and appointments, and kept us informed the whole time from start to finish. Charles and his team completed a full rewire of our 1950s cloth-wired home and upgraded our panel from an old XO 100-amp panel to a new 200-amp panel. As first-time homeowners, we were very nervous about this big project, but we knew our home was a huge fire risk with the old wiring. Charles set all of our worries at ease. His team completed the job a day earlier than promised and cleaned up very nicely. Charles also came back out to help us troubleshoot a concern after the project was complete, free of charge. My wife, our kids, and I can now sleep soundly at night knowing that our home's electrical is no longer a risk. Charles and his team went above and beyond for our project. This is a company that truly takes passion in the work that they do! I absolutely 100% recommend Charles Jackson and his team for any electrical needs that you may have.

    This company deserves 5 stars because their work and customer service is outstanding! I run a…read morenon-profit organization in the downtown area and both Charles and Edwardo were quick but thorough in addressing the electrical upgrades to our building and they worked around our schedules so that our business with clients was not interrupted at all. Truthfully, I was so impressed with them that I decided I wanted to better support this business so I will be wearing a Jackson Electric T-shirt proudly around the community! Thank you gentlemen for your good work!

    Butte Valley Pump & Electric - welldrilling - Updated June 2026

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