Sadie was absolutely amazing! She explained everything to…read moreme clearly, she was hilarious and made my whole experience the best! I will be back again to see her!

Katie was awesome with my nose piercing. highly recommend she was vey thorough about aftercareread more

They botched my forward helix piercing. It fell off after a couple months because they pierced it…read moreso shallow and then they wouldn't redo it for me. It was also crazy expensive in the first place.

I bought a piercing and when I was buying it the person who was the cashier touched all over my…read morepink plastic 8g gauge plugs I wanted and before i could even see if i wanted them for sure she put them in the bag told me my price and just handed them to me in a hurry I got to my car to look at them and when I grabbed them out the the small tight purple bag its snapped inhalf it wasnt even 20 mins after I bought them they broke I cam back the next day to ask if they could replace or refund me and they saids no because its unsanitary yet it wasnt unsanitary that the cashier touched all over my plugs with no gloves there's no sign that said NO REFUNS OR RETURNS FOR MY SHITTY jewelry... I would never got back had horrible customer services and on too of that they wouldnt give me the managers number

These guys are fantastic! Super kind and professional, patient even with the WORST of clientele…read moreattitude! Always courteous, full of great conversation,yhe owners really figured out how to make a shop feel like your family, even on your first visit

The shop itself was immaculate and clean. However the staff was a turn off. Unfriendly,…read moreunprofessional, condescending, and unkempt. Definitely wouldn't do business here.

Worst piercing ever. I went in for a simple cartilage, and apparently Angela was new and hadn't…read moredone many (any) before. It took her and another girl 45 minutes and three dropped balls to get the hoop closed. Then, they still charged full price. I'm pissed and in pain. Had they told me she was new, I would NEVER had done the piercing today.

I've taken my daughter to Kayla several times. The first time, a few years ago, she did an amazing…read morejob and the facility was super clean. The last few times we've gone she did a good job on the cut but I've noticed the price keeps going up and the facility was absolutely filthy and smelled awful. I'd love to keep going here but there needs to be a deep clean done first.

Went back for the first time in over a year, made an appointment and explained the day before we…read morewould be short on time, so I wanted to make sure it would work out still. The gal there told me we would have no problem getting in an out in 15 minutes. I showed up early to my appointment, only to find out she was 15 minutes behind and was cutting another child's hair during our scheduled time. I literally had no time to spare and ended up cancelling my appointment and walking out. Will not be going back.

Erin was absolutely phenomenal! I had my daughters' ears pierced here and Erin was perfect…read more Everything was immaculate and by the book. She was a great mix of playful, informational, and sensitive. We couldn't have had a better experience!