Not customer friendly. No guarantees on the product they sell. I have had device issues since I…read morebought it and they won't provide any refunds or replace options

Cool, friendly, clean, and helpful. My mom is switching over to vaping and clueless with…read moretechnology. They helped her out big time. Great customer service and variety of flavors. Ask about the flavor of the day and the week for discounts. My mom bought green apple jolly rancher haha.

Great hours, good selection, great staff... AND they're open…read moretill 5am Anyone that's considered stopping by, absolutely should.

Absolutely amazing vape shop! Great variety of products, fantastic prices, and they always have…read morejust what I need plus the employees are super friendly and knowledgeable about everything they carry! I highly recommend this shop for anyone who needs a new home store

Good shop Owners a decent guy…read more He doesn't gouge or over charge his customers like some other shops tend to do at times Give this shop a try. Good selection & prices

Been going to this shop for a while now. Haven't found any other shops like it. They make you feel…read moreat home . I haven't found any other place that has prices as resonable as theirs. Tom and his staffs knowledge of the products they sell , help people making the transition from smoking to vaping much easier and less confusing. I would like to thank Tom and his staff for help keeping me smoke free.

2024 Review: This…read moreplace sells the worst brands yet, at the highest cost of any vape shop i've been to in Erie. Hyde and Smok are the most popular brands at this shop. If you have never used a Hyde product, save yourself the poor experience. I went to this place to get a disposable (I know they're the worst thing to buy). I have been slowly trying to quit, thus, gradually lowering my nicotine strength to 0%. I purchased one and it was burnt. No problem, they didn't mind giving me another. The next 4 I tried were all burnt... I just told them I'll just take my money back and not get anything. "It's against our policy". I haven't even left the store yet. I came in, tried 5, they were all expired, there were no more of the specific vape I came to buy. It's against the policy to refund an item that was defective, even if you validate the device AT THE REGISTER! The manager wouldn't even look me in the eye to tell me this BS. Looking straight at his socks telling me he can't give back the money I gave him literally two minutes ago! 710 Vapor, even Tobacco King has higher quality items for CHEAPER!! Vapor Cabana is catered to kids who don't know better. They literally buy the most colorful items haha. Please do not go here. If you do find yourself at this store, look around and ask yourself, do you want to be part of THIS group. Because that's what you truly are if so, no offense. Oh and by the way... STOP VAPING!!

Was very nice, everyone had masks on and the store was nicely decorated. Large selection, we were…read moreimpressed.

Thanks to Big Cat Vapors, I've found some place local to find all my needs.Never ever had I…read moreever,had bad quality products or service.If something was wrong i brought it back and it was handled in a polite professional manner..... Hands down to you guys!!!! Your the best! Keep up the amazing job...From a regular customer

I am remiss in reviewing this Vape shop from my visit this summer. I am shocked and appalled to see…read moresomeone made complete in accurate review. I can attest to the fact that the business owner not only stand behind the products he will go above and beyond to fix hardware that I did not even buy there. I stopped in the shop when I came to visit my hometown and had a wonderful experience. I had a tank that consistently leaked and was i very impressed that he not only knew why but took the time to fix it for me. I'm back in town this week and forgot the name of the shop which is funny because the cats are very memorable. I look forward to visiting the shop again.

I stopped going to Smoke Cave downtown cuz they hacked TWO different cards of mine! Then I started…read moregoing to Tobacco King (multiple locations) , they seemed ok at first til they hacked my debit card two weeks ago at 12th & Pittsburgh store. Will never go back & will tell literally everyone I know not to go there!

I was at tobacco King's on peninsula Ave in customer service there was strictly for anyone that…read moregoes in there please watch out they rip you off and they're very racists I don't know about all of you but I go in for good customer service as well and I did not get it at that store a guy named Danny is horrible and screams in front of customers thinking you're going to rip him off when you're just trying to say something about a product that they have that was default go to 12 Street one I love there customer service again don't go to the one on peninsula across the street from Burger King it's very rude I don't want you to get rude things said to you in my book customers come first that's what brings you money the great loyalty from everyone never yell at a customer and call the names and be racist

This place is awesome! Tobacco and THC products all at a decade price. Staff is awesome and…read morefriendly.

5 people behind the counter. My wife and I were the only customers. Was greeted and purchased some…read moreliquid. Then promptly booted out the door. WTH. I had a few question as I hadn't been to this store before.nope, no time. Fare enough I won't be back. Now look at all the extra time you'll have.

Great costumer service . The Guys are always nice. And that doggy is the cutest. The guys that…read morework there allow me to take my time and look before asking if they can help me with anything.

Company sold me a defective product, Seneca Green Filtered Cigars, knowing that the product was…read moredefective.