Dr Diffey and her staff are excellent. We've been using the clinic for over 15 years and have been…read morevery happy with the care.

this clinic has embraced the big pharma agenda. they expect you to get your cat a flu shot and…read morebooster. they are also pushing the pro heart heartworm shot that was recalled in 2004 because it killed 6,000 dogs. it killed my 6yo Aussie in 06/24 if you want a healthy pet, I would stay away.

This is a great place to take your parrot. I took my Blue…read moreand Gold Macaw to get her beak trimmed. Dr. Vaughn and her staff are so sweet and professional. You can tell they really care. I'm so thankful I found them.

Northside used to be total care for my pets. I had to move to florida, and I haven't found another…read moreveterinary yet quite like them and the medicines don't work either. The flea and tick pills I bought here at one of the veterinarians. Didn't work. So I'll be reaching out to northside I was never disappointed with them

We have been using this clinic since 2009. Dr Leber is the absolute best. I cannot say enough good…read morethings about how he has helped my cats throughout the years. He's calm, caring and listens. He is so patient with this overly worried, crazy cat mom. Marie at the front desk is a true gem. She's only PT now and Renee retired but they have excellent techs. Be patient. This is a super busy clinic but trust me, you will get excellent care. I'm also a big fan of their new but experienced vet, Dr . Pate. Don't sleep on this hometown clinic. I now drive from Crystal Springs because it's worth the drive for the care we receive.

Best vet I have ever had! I have dogs and cats and he handles them all. Great staff!!read more

Took my Kirby there last night in severe distress. They took great care of here and gave me the…read morebest options for her. Unfortunately she had to cross the rainbow bridge but they made her and my last moments together peaceful. Couldn't have had a better group of people at the time. I thank them all very much.

This is my 3rd review of AERC, encompassing our dog's initial evaluation, her therapy sessions, and…read morenow her graduation and exit from rehab. All have been 5-star reviews because we had nothing but 5-star experiences throughout. Dr. Byrd is a wonderful, caring, extremely knowledgeable, down-to-earth vet, accessible to us every time we had questions. Valerie, Birdie's therapist, has become truly special to us: how she responded and worked with Birdie, how Birdie responded and worked with her, and how Valerie interacted with us. This is a part of MSU Vet School; they could film Valerie working with her dogs and show it to vet students as a tutorial. The other therapists are also friendly and welcoming and seem to have excellent relationships with their dogs and their people as well. And Amanda in the office is a joy, funny, good-natured, competent, thorough, a wonderful management person with exceptional people skills. We are so grateful to the entire staff for Birdie's recovery, which has been remarkable to us. We will miss seeing these good people who have become our friends, and Birdie's too!

My grandson wanted a puppy on a Saturday and I couldn't say no to him and when he saw the puppies…read morehe wanted both the sister and brother I couldn't take the puppies home before they were checked out by a veterinarian and had their shots! My grandson has allergies so I also wanted them groomed before we took them home. On a Saturday Charles waited on us to get everything done that needed to done for both of the puppies and he groomed them babies and they were beautiful! The best gift for my grandson! Charles loves them as if they were his very own puppies! My puppies are approaching a year next month and they look forward to being groomed and to see Charles. Bluey and Smokey loves him just as much as he loves them! They get so excited when they see him and they love the love he gives them! He is more than an owner of a grooming business he has a passion for grooming and it shows in his perfection! He gets just as excited to see them babies beautiful!

My name is Christina and Charles and Robert are the best groomers I've ever known. Patient and…read moreloving all animals in their care. Unfortunately I had to take my babies to another place due to Charles totally thinking that I put my name as a groomer on a next d review. i did not do anything. After knowing me for a year he should have known better. So my babies had to go to another groomer who didnt take time. Charles you let my babies suffer over a lie. A stupid one at that. I thought more of you I wish I could've been shown same respect.

Well worth driving past some of the other vets in town to get to AMC. There is a store next door…read morewith various pet supplies and specialty food. All services come at very good prices. Vets are top notch and very understanding. The one cranky older lady that works the front desk gives me a laugh every time. For the poor millennial that left a 1-star review about a year ago for not being made the top priority: welcome to the world, Sweet Pea.

I called about boarding my dog and the lady who answered was very nice. She told me that clients…read morepets got first call to boarding space--telling me that I could board if there was room. I go in to finalize everything and another desk lady says they ONLY offering boarding to clients--whatever that means. Wouldn't I become a client by boarding? I don't know. It was just aggravating. The site says nothing like that either.

Dr Dunn and staff are very kind and considerate to a very nervous dog…read moreHighly recommend this facility!!

I had to put my precious baby, Toby, down last week due a worsening of a chronic condition. The…read morelady with the Rainbow Cart was so sweet. He really got into the goodies on the cart. If you are reading this to please throw in an extract treat bag for your vet and/or the animal shelters in your shopping cart. I was on the floor with my baby when the vet came in to see him. I'm sorry but all I remember was your cowboy boots and your kind voice. Toby was putty in your hands and the real Butterfinger bar put it over the top. Thank you so much for the paw prints, hair capsules and the beautiful note from both of the vets. You are wonderful people and Brandon is lucky for such a caring team looking after our fur babies.

Very friendly staff and excellent, caring vetinarian care! They always explain everything in a way…read moreI can understand. My dog had a very difficult surgery and I was so thankful for Dr. Ferriss.

I've actually used this clinic over several years for puppy vaccinations. Unfortunately this was my…read morefirst time using them for a sick puppy. I'm not sure if they honestly thought my fur baby would be okay or if they just didn't want to tell me there was nothing they could do. Either way, I was very disappointed in the lack of compassion I received from two Michael's staff members. I originally brought my puppy in this week due to vomiting and loss of appetite. He was prescribed medicine and we were sent back home. Since he could not keep the medicine nor food down and showed no improvements throughout the night, I called back the next morning and spoke with the young lady at the front desk about my concerns. I even asked if I should bring him there or take him to the hospital instead. She nonchalantly told me to bring him in and they would see what they could do for him. My husband dropped him off around 10am. I left work around 4pm and realized I had not received any news so I called them for an update. I spoke with a younger guy over the phone who told me my puppy was fine, just laying around. I asked him did my puppy eat or show any signs of being hungry (this is day 4 without eating), he stated they did not try to feed him, but he wasn't vomiting so I could pick him up. At pick up, I was sent home with food, instructions on a different method to administer meds, and I was also told not worry so much if he doesn't eat. The following day, I noticed he still was not better but I refused to call the clinic so I took him to the animal hospital instead. While at AERC, I called Clinton Family Pet Clinic and asked if they tested him for parvo and they stated no because he was up-to-date on his vaccinations. Unfortunately while at AERC, I received the news about my puppy dying while I was on the phone with the younger male staff member at Clinton Family Pet Clinic. My exact words were, "Disregard, he just stopped breathing." The staff member's response was "Okay" and we got off the phone.... I will never return to this place. Not because my dog died, moreso due to the lack of compassion, information, and simply appearing as if they did not care.