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    C&C Granite

    4.1 (9 reviews)
    Closed Closed
    Updated a few days ago

    Services - C&C Granite

    Countertop installation

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    Granite & Marble

    Granite & Marble

    1.5
    (2 reviews)

    DO NOT CHOOSE THIS COMPANY!…read more We originally picked this company because they had above average reviews and they quoted us a fair price for granite installation. During the removal process of our countertops they ripped off a large piece of sheet rock exposing our pipes behind our kitchen sink. They stated they would fix it when they came a few days later to install the granite so we were not too concerned. Also during the counter/sink removal process they claimed they turned off our water, but when the installers returned 3 days later they discovered a slow leak that had seeped into our cabinets and under our hardwood floors. No one, including the companies' contracted plumber, could give us an explanation for the leak. To make matters worse the installers did not fully fix the exposed sheet rock they had promised to fix days earlier. We contacted the company that night and sent videos and pictures of the damage. The next day after 2 pm the companies' owner (Julie) called me to basically inform me that the leak was not her companies fault and I had to file a house claim. She seemed apologetic at the time of the phone call, and stated that the company would do what they could to help because they were a family-owned company who puts their customers first. The only other time I was contacted by the company after that conversation was a few days later requesting final payment for their services. I tried to call Julie again on the phone and she never returned my phone calls, she only responded back via text. The sheet rock they ripped out had not been fully repaired and Julie text that her installers would contact us that day, they never did. Not only did we have to pay our backsplash guy extra to fix our walls, but the company also installed our cooktop crooked. After all of this we had to file a house claim totaling more than $18,000 worth of floor damage from this "mysterious" leak that no one could ever give us a clear answer of the cause. A month and a half after getting the granite installed, our house is still under construction from the floor damage and we have not heard from the company apologizing for anything. DO NOT CHOOSE THIS COMPANY! The owners seem to not care about their customers but only care about your money and if damage occurs their advice will be to file a house claim.

    Difficult. Sales contact person not at work many days as confirmed by business, but I already…read moreknew. Also did not send info multiple times that I was told I would receive. Down to last minute to get final choices, not thru my doing. After installation saw corners on island not as we discussed - in person. Also one counter not what was in final emailed list. Put in something discussed at earlier date before I was told to go to plan B. When I called to ask what type of stone this was so I would know how to care for it, I was told they would check on my order and call back. Now a month later, no return call received.

    D & H Designs

    D & H Designs

    2.6
    (10 reviews)

    The Team at D&H Designs did an incredible job on a bath remodel I was involved in. Everything was…read moredone so professionally. I also had my own master bath done at my home in Memphis and at Pickwick. The staff and installers are the BEST I have ever dealt with in Memphis. I would not recommend anyone else but D&H. Thank you David for all your help!

    I am extremely disappointed with the lack of communication, professionalism, and customer service I…read morehave experienced throughout my home renovation project. This company has been working on my home for the past sixteen days, yet no meaningful work has been completed during the last seven days. Today, I contacted my salesman, Jack, who assured me that the workers would arrive after lunch around 1:30 p.m. As of this evening, no one has arrived. I called Jack twice and sent him a text message, but I have received no response. Since I could not get an answer from my salesman, I contacted your office on Florida Street in Memphis. The scheduler transferred me to the fabrication manager, and I explained everything that has occurred. I then asked to speak with the owner or a shareholder and was told they were in Italy. I asked to speak with the next person in charge and was transferred to Jayla (or Jaylen), who referred to herself as a "problem solver." Unfortunately, that description did not match my experience. She told me she would call me back within five minutes, but she never did. During our conversation, she stated that my countertops would be installed tomorrow. I questioned how that could happen when there are currently no cabinets or counters in place to support that installation. I have already paid nearly $11,000 toward this project and still have a remaining balance. Despite making a substantial payment, I have been left without progress, communication, or accountability. This situation is both unfair and highly unprofessional. What concerns me even more is that Jayla (or Jaylen) contacted Jack and apparently told him that I had implied I would not pay the remaining balance. That is completely false. At no point did I say or suggest that I would refuse to pay my balance. My only concern has been the lack of progress, poor communication, and the failure to honor the commitments that have been made to me. Based on my experience, I cannot recommend this company to anyone. I expected honesty, professionalism, and quality customer service, but unfortunately, my experience has been the exact opposite. I hope someone in leadership will take responsibility for these issues and work toward resolving this matter promptly.

    C&C Granite - countertopinstall - Updated July 2026

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