Bobby practices good communication skills in addition to being a trained, experienced electrician…read more He calls with his ETA & keeps the client informed with time & explaining what needs to be replaced & how. He actually LISTENS & shows real concern for his work & the people who employ him. In addition, he has a good source of other contractors if you need other kinds of work done, such as carpentry. I'm so glad I "found"him!

I had a few outlets installed. They are very professional and do great work. Even wore booties…read moreinto my house without even asking them too. They were so awesome I am already hiring them for another project!

These guys have the parts that you need in your house and they know what they're talking about…read more The knowledge is a lot greater than you'll find at the Lowe's or Home Depot, which can be hit and miss. Now for the bad, as a non-trades person the service attitude left a lot to be desired. Frankly, I had a better attitude out of my ex-wife's divorce lawyer. I could've gotten the parts from Amazon at a better price, but I went there because of their expertise. What I don't get from Amazon is attitude.

I recently hired Mister Sparky of New Castle County to install smoke and carbon monoxide detectors…read morein my home. The technicians who came out, Jeremiah and Warren, were courteous and professional, and the installation work itself was completed without incident. On that front, I have no complaints. Unfortunately, the experience went downhill quickly once I looked at my invoice. According to the invoice, nine detectors were installed: five smoke detectors and four carbon monoxide detectors. Yet I was billed for ten smoke detectors, resulting in an overcharge. The documentation on the invoice clearly shows what was installed, making this discrepancy impossible to miss. I called the office the very next day to report the error and was told someone would call me back. No one did. I called again a few days later and spoke with a staff member who assured me she would bring the matter to the General Manager and that I would hear back by the end of the business day. I did not. As of this writing, I have received no return call, no credit to my credit card, and no refund check. I have since sent a formal written demand for the appropriate refund. Good technicians should not be undermined by poor billing practices and a customer service process that simply does not follow through on its commitments. Until this is resolved, I cannot in good conscience recommend Mister Sparky of New Castle County to anyone.

I called Mr. Sparky because I had 2 external outlets and 1 internal outlet not working (I found out…read morelater they were on teh same circuit. After setting up an appointment, Cody O. was dispatched to my home. He introduced himself and explained he would be looking at the outlets I called about and doing an evaluation to determine what, if any, other electrical needs my home had. He looked at the outside outlets and the garage outlets (but didn't test them, which I thought was odd) and explained they were on the same circuit. He looked at the breaker panel and the outlet beneath it. He asked about the smoke detectors and other electrical appliances in my home and wrote up 3 quotes. Each quote included enrollment in their maintenance plan and a varying number of electrical upgrades. The costs started At $4000 for all the bells and whistles to $2500 for about half the bells and whistles to $835 for just the outlet upgrades and the maintenance plan. I told him I would need to discuss it with my wife because we were not planning on that large an expense at this time. He encouraged me to call him that evening to get the repair scheduled since I needed the outlets fixed quickly. He then charged me the $75 service fee for coming by. After he left I spoke to a friend who recommended a master electrician in the area who came by looked at the outlets and tested them, checked the same panel and outlet beneath it in the basement but when he looked at the outlet, he noticed the GFCI had tripped and pushed it in restoring power to the 3 outlets in question! He was in and out of my home in 15 minutes and had solved the problem whereas Cody was there for an hour and was so busy trying to upsell me, he couldn't be bothered to fix the actual issue. I spoke to a manager a few days later and expressed my displeasure and he understood my frustration and refunded my service fee. He also offered to come by himself and make the upgrades himself at a discounted rate for my inconvenience! I appreciate the attempt to make things right when service didn't meet the expectations. I may give them another shot some other time.

friendly and very honest. Fixed a complicated problem I was having! I highly recommend him!read more

Glenn was very responsive and timely. I called in the late afternoon and honestly didn't expect a…read morephone call back that day. Low and behold he called back around 4:00 and offered to come by to fix my issue. He had to diagnose the problem by going through each outdoor outlet. Once he fixed the one issue, I asked him to investigate another problem within the house. Again, he was very thorough in his investigation and fixed the problem. I would definitely recommend him him. He's responsive, knowledgeable, thorough, and a friendly guy with very reasonable rates.

PLSLD performed extensive landscape design planting services on my late uncles estate. The work…read moreis beautiful and very high level quality. The customer service is beyond wonderful and they always deliver! You won't be disappointed hiring PLSLD for your next project!

They helped us with our garden and lawn redesign. They did great masonry and stone work. They were…read moreall responsive and professional. They came up with neat ideas that were appropriate for our space and in line with what we wanted to do. They have modern billing and can even respond through text. I would definitely use them again. Maybe when we need another stone wall restored.

My son lost his phone at the 896/4 park and ride and one of the landscapers of this company found…read moreit and called me to return it. That kind of honesty and integrity can't be bought. I would hire them to do my landscaping just for that, but based on the landscaping around their office they do really nice work. Thank you again, you guys are awesome!

Firewood disaster. Purchased firewood from owner directly. Delivered quick. Then all down hill…read morefrom there. Told him I was burning in house and he said it was quality maple. Well he delivered dried out camp fire wood for burning outside. Smoked the house up like crazy and now I am stuck with bad wood I can't burn and I am out the cash. He will say that is what I ordered but it is not. DON'T buy wood from him unless you want your house filled with smoke.