Quick response and appropriate questions about the project. Do not seem to be pressuring me for…read moreinfo just to make a sale.

Can't frankly say how good they are at the job - because they failed at the sales cycle…read more For four windows in a base configuration, they were north of $14k. To put in perspective: Home Depot installed the highest end Simonton windows possible with the specs requested and came in at around $7k installed. Which means that HomeSealed has excessive profits padded in. So...if you don't care about the money side, they might be perfectly fine to work with as a local outfit. EDIT: laminated was requested as a cost compare option, not a requirement. Even if laminated were a requirement, Home Depot's was still cheaper by over $3k. Fact is - as we said - HomeSealed is just priced higher because they don't use every manufacturer, they only use the ones they use, which tend to lean the higher cost. That's what we said: they might be fine at their job and you might want the best of whatever, maybe they're fine. BUT...if you're like 95% of homeowners who feel that significant pricing differences for basic things like colors is illogical, HomeSealed isn't for you.

I highly recommend the Glass Doctors in West Bend. They were able to fix my window the same day. I…read morecalled another local glass repair shop and they wouldn't have been able to even get the glass for 10 days and the price was over $200 more. These guys are great. They picked up my car from work, fixed it and delivered it back in two hours. Professional service. You are missing out if you don't use them.

From the owner: Cracked windshield or damaged auto glass? Glass Doctor Auto of West Bend provides glass repair and…read moreglass replacement for vehicles, including chip repair and full windshield replacement, with safety as the top priority. We'll explain what's needed in plain language and take care of the details so you can drive with confidence. Proud to serve our community as a Neighborly company. Contact us to schedule auto glass service.

Amazing service. Roof replacement was smooth and my new roof looks great. Fascia and Soffit repairs…read morewere also done. Excellent service overall.

I've had issues with this company for a few years now and being wishy-washy with my warranty. They…read morenow charged me for work done that should have been under the warranty and are adding additional fees while in mediation with the BBB. As of today's date, we have not received a follow-up response from the business. As a result, we have closed this complaint as Unresolved.

I am spending the time to write this detailed review, to help someone who is looking for…read morecompetent , honest contractor with a quality brand of windows With all the contractors in the market it is hard to know who to select ( who you can trust ) I found that Artic Sun met the 3 important criteria, critical in buying new windows: Fair pricing Quality windows -( I have had cheap quality windows lose their insulation ability in a short time ) A competent , windows installer that has construction background. This is can make a difference I met with 5 window contractors before finding David with Artic Sun. 2 of the contractors bids were double of those of Artic Sun Not happy with any of these contractors. So I research and learned Polaris Thermaweld brand is highly rated, medium price range. Searching the internet for Polaris ,found Arctic Sun. Met with David - the owner -he was polite, respectful, honest, and not pushy most of the other contractors. He has been in the window business and installing for 25 years. I needed a garage window done, but major issue were with 1st floor and 2nd floor picture window- 2nd floor window directly above 1st floor window. I initially wanted the just 1st floor window done, as the inside wood had deteriorated, and concerned there may be water coming in as outside trim not in good shape. I had David look at this window, and then the 2nd floor window, just to get his thoughts. There was a visible gap on the top of the 2nd floor window frame, seen from the outside. David looked closely at this 2nd floor window, said if I was to replace any window- do this one. He pointed out how there was were areas of potential water damage coming through the wall down to the 1 st floor window, areas where the plaster was expanding, which indicates water may be flowing through. David was legitimately concerned there was an issue. None of the other contractors said anything about issues with this window. They just said " sure we can replace that " No other comments. Didn't care, just wanted to sell windows I decided to do the 1st and 2nd floor windows ( and the small garage window) And good thing I did. David was right- there were many issues with both windows. Jim, who did the window installation, has been doing this for 24 years. He is knows how to build, how houses are constructed. He told me the 2nd floor picture window was originally installed upside down, so the window sill was on top, angle down, which allowed the flow of water into the window casing. This rotted the wood inside the wall, creating several holes. The water then flowed down to the first floor window, which was directly below the 2nd floor window. There also, were holes in the window frame. rotted wood and evidence of carpenter ants. Jim repaired everything, added some boards, and foam insulation The new windows look amazing !! The new vinyl windows look like high end wood windows and match my other wood ones. David and Jim are cousins, it was obvious listening to their conversations that they work well together- also significant factor. After the job was done, they cleaned up every area, move drain sprout back into position - basically could not tell any work was done. David cleaned my new windows so well, you could not tell there was glass. I am so appreciate of their knowledge, expertise and advice. If I had just done the 1st floor window ( which was my initial plan ) there would have been continued water flowing down from 2nd floor , causing damage to my new window. This is a great company , I highly recommend them. They know what they are doing!!

From the owner: Arctic Sun Windows brings the experts to you! We operate around the belief that providing our…read morecustomers with a simple and streamlined experience, combined with amazing products, industry leading labor AND product warranties, high quality craftsmanship, outstanding service, and flexible financing options will produce a happy customer. We have 25 years of experience in making happy customers and upgrading homes in Southeast Wisconsin. We offer free, no obligation , virtual , or in home consultation. Whether you're looking to replace failing or drafty windows we got you covered. Want Improve energy efficiency , we offer our Energy Star most efficient 2024 rated, high performance series. Maybe you want to make a bold statement and transform your home with our lineup of architecturally stunning colors , shapes, or features . Arctic Sun has you covered under any instance. We are the specialists in custom configurations, and lets not forget projection windows like our cabinet grade Bay , Bow , And Garden windows as well. Join our growing family of satisfied customers.

We love our new roof!! It looks great! The entire crew was…read morevery kind and respectful of us as well as of the items that were in the garden beds that were in their way. They did such a great job!! Plus their clean up was magnificent! You cannot even tell there was a crew here. Everything is spotless!! Please pass on our praise and give those gentleman all a raise!!

They don't even deserve one star because I never saw them. Salesman never showed when my wife and…read moreI took time out of our busy schedules to get an estimate. Apparently his time was more important that ours...news flash, EVERYONE IS BUSY! I was willing to hand them the job, they must not need my business. Never again, very disrespectful and inconsiderate.

This is a family owned small business and Jeff gives the feeling that you are an important part of…read moretheir business, not just another invoice. We have used Quality Window 3 different times and all were beyond positive experiences. I would highly recommend.

From the owner: Quality Window Specialists Inc. provides residential window installation, patio door installation,…read moreand entrance door installation to the Butler, WI, area.

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.

AVOID INFINITY EXTERIORS AT ALL COSTS…read more They did not fulfill multiple aspects of the contract, our roof has been leaking all week just shortly after installation, and the company has failed to acknowledge or remedy this. They also chipped paint all over the exterior of the house and damaged our brand new windows. In addition, they reused extremely rusted materials despite the contract specifying they would be replaced. When told of these, the quality manager came out -- he papered over some issues, said he would get back to me on others (and didn't), and told me the area with ripped metal where water was getting in was "fine" (that night, we had even more water coming in). Our package also included a "50 point inspection" afterwards to ensure everything was installed properly. Not only did this not happen, but when the Quality Manager came out in response to my complaints he admitted multiple things were missed on initial installation. These were only caught by me having to go up on my roof and check, instead of the 50 point inspection. I am more than happy to update this review should the company decide to fulfill the contract and fix the failing roof. For now, I am forced to spend my time and energy calling, consulting lawyers, and contacting NARI.

Would not use again. Did not deliver promised results without a phone calls and watching every…read moredetail or short cuts would have been taken. Also, poor follow up service.

Junior was great he talked to me about some issues I was having and how his services benefited me…read more Also great with the kids and they were excited to get a treat.

Once again, window seal leaks. He's not honoring the…read morewarranty. Awful customers service. So this time N A R I will get involved. I'm not going to rest until he gets the franchise removed. They or he provides garbage service and concern for customers.