Very professional and friendly. Tow truck arrived on time. Able to tow my car home faster than AAA…read more reasonable cost. Highly recommend.

These guys are great! They showed up early to jump start my car when another place couldn't. They…read morewere fast, professional, and reasonably priced. Highly recommend!

I'm a bit mixed between this place because it's a towing company, but I guess I could have been…read moretreated worse. There was a confusion with a parking pass with Spothero. I had a van towed all the way to the Southside from near the United Center. That seems excessive. The woman on the phone was nice enough and reminded "open" for me to get the van that night. The guy who gave me back the van was actually super nice and made me feel at ease, especially since I was having a bit of a breakdown with all this stress. The only thing I didn't like is that they wanted me to Venmo or Apple Pay them (no credit cards). I think I know why, but this came off really shady in the moment and took longer to get the car out because of it. Again, this is a towing company so it's not the place for happy people. However, I suppose the whole ordeal could have been way worse and they had a sliver of decent customer service. Probably my weirdest review here!

I just wanted to post here that the customer service is fantastic. We had a bit of a mix-up with a…read moreneighbor and they accidentally towed our car. However, after a brief call they were really apologetic and professional and they also brought the car back to us the same day, which saved us a lot of trouble.

Efrain was amazing! He answered on the first ring and arrived within 15 minutes to give my car a…read morejump. Fast, friendly, and super helpful. Excellent communication and service. Thank you so much, Efrain! Highly recommend!

From the owner: Stuck on the road in Chicago? We’ve got you covered! We…read moreprovide reliable roadside assistance throughout the Chicago area—including lockouts, tire changes, jump starts, and fuel delivery. Our team is fast, professional, and always aims to offer you the best prices. Call us today—we’ll get there quickly and get you moving again!

Fantastic service! Tim arrived at the scheduled time…read more Professional, thorough and educated me on tires. Even checked the spare. Price was reasonable. Would definitely call him again if need be. Thank you Tim

Very speedy and considerate. Went above and beyond. Excellent service. Very knowledgeable about…read moretires and provided great suggestions.

Had to drive 6 hours to pick up my daughter's car after an accident in Chigago. WILL NEVER use…read morethis company ever again!!!!!! They charged me $1200 to tow her car to their car storage area!!!!!!! $675 just for the tow itself and more for other fees, how is this legal to charge that much for a simple tow????

From the owner: Citywide Roadside is your trusted local towing and roadside assistance provider, offering emergency…read moretowing, crash recovery, long-distance and local towing services. We also provide car lockout help, jumpstarts, fuel delivery, battery service, tire changes, and tire plugs. Need to sell your car? We buy cars for cash, too. Known for fast response times, reliable service, and customer care, we’ve proudly served the community for over [X] years. Whether you're stranded or planning a tow, Citywide Roadside is here to help—day or night

Industrial Towing and Recovery is hands down the best service I've gotten in Chicago! I don't…read moreusually review places unless it is worth going out of the way for, but Wulfrano was so communicative and helpful throughout the whole process. I've never had a flat tire before, but once I was within his company I learned so much! Wulfrano has years of experience with cars and is so resourceful with recommendations around Chicago from tires to auto shops. Very quick service, reasonable pricing, and a very well-rounded person that is as kind as can be! From now on, if I have any car issues I will be reaching out to this family-owned business :)

As a result of moronic automobile manufacturers deciding to no longer equip their new vehicles with…read morespare tires, I was literally stranded after a canyon-like Chicago pothole ripped my car's tire, since I had no tire to replace the damaged one. After phoning six different towing companies and getting only voicemail responses, I was extremely fortunate to reach my terrific new friend Mr. Garcia at Industrial Towing and Recovery. This outstanding gentleman first asked me if I and my passengers were all safe, then promptly assessed my situation and in less than an hour was at my location with an identical replacement tire which he quickly installed at a very reasonable price. This is one of the most superb customer service experiences I have ever had, and with a family-owned small company no less. Mr. Garcia, you are absolutely EXCELLENT and I will recommend your fine business to everyone I know. Thank you again for your high quality service! Ken C.

State police gave this number said they were the quickest. It is a CAR POUND. State must get…read moreKick Back. . On phone 3+ times. Waited for man to talk to supervisor for cost of pick up. Charged 90.00 for keys. Made up charges. Cash only. Place would NOT pass any inspection from state inside building. DO NOT USE BATHROOM. Disgusting. 0 rating

Absolutely awful experience with this towing place. From the moment I interacted with them, the…read morestaff was incredibly rude and disrespectful. Their attitude made an already stressful situation ten times worse. I would strongly advise anyone to avoid this place at all costs if you want to be treated with basic human decency.

I got a flat tire on my Acura and as is common now, there is no spare tire. I called the Acura…read moreroadside assist and they were sending a tow truck from another state! 90 minutes away! I checked Yelp and found this place. Only 75 bucks more than my tow would have cost and now I have a spare tire! Was back on the road in 5 minutes once he got there. Amazing service!

Super Helpful!!! I was having car issues on a Sunday and feeling frustrated not sure how to fix it…read more Called this company and Erik was very professional and proficient. Got done in a timely manner!

James was a lifesaver! He came right away and was super professional in helping change our tires…read moreafter we got a flat tire

From the owner: Services: Tire Change…read moreLock-outs Jump-starts Battery installation Fuel Delivery Mobile Car Detailing Pressure Washing Services Snow Removal Junk Removal Local Movers Call, Email, and Text 847-580-3661 for fastest service. Easy heavy duty equipment to help you make it safe to your next destination! Plus, enjoy 24/7 access! jak.global.cleaning@gmail.com

responded with very detailed timing and was on time highly recommend…read more great pricing overall nice guy

From the owner: Reliable Towing in Chicago | 24/7 Service You Can Count On…read moreWith over 4 years of experience, we provide fast, dependable, and affordable towing services throughout Chicago and the surrounding areas. Whether you’re dealing with a breakdown, accident, or need roadside assistance, our team is ready around the clock to get you and your vehicle to safety. We take pride in serving our community with professionalism, care, and the right equipment for any job — big or small.