I needed some specialty mirror sizes for my home. I walked in and they were very attentive and…read moreanswered all my questions and ordered my mirrors. They called me when they arrived and helped me load it into my truck. I will definitely use them again.

Brought in my screens to be redone, quoted a really great price and they were done in about a week…read morefor three. Super happy with the result and mad I didn't do it sooner when it was so easy!

Ordered a window on the 22nd of December, didn't receive the window until January 8th and it turned…read moreout they ordered the wrong window. I was carless for over 20 days with no sense of urgency from their part. I let them know safelight can order it and install it same day and he goes good luck. Terrible customer service. Also didn't even put a descent tape on the window so it was undriveable.

I went in to get some chip repairs on my windshield, they did a great job, they were quick but…read moredidn't rush the process! I anticipated having 3/4 rock chips repaired, and they checked them and only needed to fix 2 of them, I was grateful that they checked them before just charging me for something that wasn't needed. It was the best priced rock chip repair that I have found close to me, which was important. But more importantly, I felt comfortable and even joked around with the guys that were fixing the rock chips. I will always recommend Mellen Glass for any windshield repair!

***ZERO STARS*** This company is a piece of work EXTREMELY TERRIBLE customer service, the owner is…read moreEXTREMELY RUDE not only to her customers but I witnessed her talking to her employees very poorly!! We MUST take a stand and even if we have to pay a little more then I HIGHLY recommend to do so and not let people like her grow her business any further, I ordered a special cut piece of glass and when I went to utilize it, I realized it was cut the wrong size, I went in to discuss the matter with her and words out of her mouth in a VERY RUDE tone "I don't make mistakes, so there is nothing I can do for you" PLEASE, PLEASE DON'T Do business here. ***WARNING DON"T DO BUSINESS HERE*** This company is a piece of work EXTREMELY TERRIBLE customer service, the owner is EXTREMELY RUDE not only to her customers but I witnessed her talking to her employees very poorly!! We MUST take a stand and even if we have to pay a little more then I HIGHLY recommend to do so and not let people like her grow her business any further, I ordered a special cut piece of glass and when I went to utilize it, I realized it was cut the wrong size, I went in to discuss the matter with her and words out of her mouth in a VERY RUDE tone "I don't make mistakes, so there is nothing I can do for you" PLEASE, PLEASE DON'T Do business here.

I like the product, but the customer service is terrible. They are borderline rude, condescending…read moreand inconvenienced to help you when you walk in.

I phoned to get estimates for new windows at my home. I asked some questions including whether the…read morewindow contractor that will enter my house is vaccinated. A rude woman got on the phone and told me that "due to health reasons we've chosen not to get vaccinated against Covid." I said none of you is vaccinated? and she said "no". Click. End of conversation. Buyer beware!

Local Glass arrived weeks late, installed the wrong shower which was also missing a necessary…read morepiece, did very low quality work (uneven cuts, gaps, silicone everywhere), and left an invoice for 25% above their estimate. Cache Valley has few options for glass work, but you're better off waiting for a more reputable company that knows what it's doing and guarantees quality and customer satisfaction.

I make it a habit to support local businesses. I will pay more, I will be more patient, and I will…read morego out of my way to make sure that local businesses are supported. Today I entered the store Looking for a piece of glass for my picture frame. One of the shop workers (big brown cowboy hat) was helping a customer. I was patient. I waited. After about 20 minutes she finally acknowledged that I was waiting indicating that she would be right with me. I waited another 10 minutes and then thought maybe I should go wash my car and when I come back maybe it would be more convenient for her. I came back, entered the store, and she was just finishing up with another customer. I stood at the front desk and again waited for just a few minutes when another employee asked if I was being helped. When I said no, the lady and the big cowboy hat told her "I know," The customer she was finishing up with left the store. Then the store worker started tidying up the front desk, putting things away and organizing things here and there. I just didn't have the patience for that. While I think I am generally patient and especially with our local businesses, there was something very much lacking in that customer service interaction today.

They might be a little slow helping a customer but through the years we have lived nearby and have…read morehad a sliding glass door replaced, a picture framed, a windshield crack filled and a skylight installed with very nice, all around service.

They did a great job replacing 2 windows in our home. They didn't miss a beat…read moreI highly recommend them

From our first visit from Sonny our estimator, the install appointment from Michael , and certainly…read morethrough the amazing install from Kyle and Mo (alphabetical guys), we would be happy to recommend Valley Glass to anyone (we would be willing to let them put in a yardsign). Sonny's estimate was impossible to say no to after getting estimates from 2 other companies. The windows fit beautifully, Kyle and Mo did 7 windows in 3 hours, and while it's 28° outside, the window reads 66.7° inside with my laser reader. We have 4 windows that we didn't have done for various reasons, but we're already planning to have them comback to replace those. Thank you so much for a great experience start to finish. I can't say enough. Huge kudos to our install team, what a lasting impression they left. Jay and Deb B

The owner of Aardvark Custom Glass was very prompt to answer specific questions about my different…read moreneeds! He was able to provide exactly what I needed for my specific personal project, and was a pleasure to work with. The glass was neatly packaged and safely delivered to my home, and was exactly what I was looking for. I will be ordering from them again for future projects that I have in mind. Thank you for your great customer service and work!

From the owner: Aardvark Custom Glass specializes in custom glass such as glass maker boards, glass desk or…read moreconference room table tops, custom shower enclosures, and glass cleaning service conference room tables and desk.