Amazing customer service! Great location. Beautiful views and very comfortable rooms. Breakfast is…read moredelicious. Friendly staff. 110% recommended!

Absolutely outstanding! We were staying in Rio and wanted to separate the trip and we found out…read moreabout Buzios and Casas Brancas was AMAZING! Gabriel and Jimena gave us excellent recommendations and the deck is to die for! I really felt like I was in the Greek islands. The room is luxurious but cozy at the same time, and the hotel makes a real effort to make you feel like you're at home. When our driver from Rio canceled on us prior to our Buzios departure, Jimena went above and beyond to secure a new driver for us. Thank you for an amazing stay- and if you are staying in Buzios, don't look further than this hotel!

I really enjoyed this pousada. Got a deluxe sea view room and the view was amazing. The bedroom…read morewas a bit small, but the bathroom was a good size. There is a good size closet and also a safe. The front desk staff is good and has some English skills. The location is directly in the center of one of the nicest south facing beaches in Buzios. The ocean in front of the pousada is easy to swim in, not too rough and gradually deeper so very swimmable. Didn't use the pool as it was not heated, but the beach is there. The pool is just part of the scenery. There is a parking lot - a bit tight so bring the small car. Breakfast was so-so, it is a nice breakfast room but options were carb-focused and limited protein options.

I love this pousada! Would it be a 5 star hotel in the US, no. But for Buzios, I am giving it 5…read morestars because it is so cute and cozy. It is right on the beach in Geribá and the pool overlooks the waves and has a swim up bar. The rooms are pretty modern, though nothing luxury. I stayed in one of their 'side ocean view' rooms and it was nice. You get a partial street view but you do see the ocean. There is also a little sauna near the pool that was nice. The staff is very nice and helpful and they offer free breakfast and also free 'tea time' with cakes and coffee and little snacks. Perfect place for someone who wants to wake up in the morning, go for a run on Geribá beach, go for a surf, then relax in the pool and have some drinks.

Regarding the other reviews: yes, the service is slow sometimes but bem-vindo Brasil (welcome to…read moreBrazil). We just had our wedding at Tawa Beach (the attached private beach club) and it was absolutely amazing. We could not have been happier with the service we got from Insolito. We, along with family and several friends, all stayed at Insolito and universally loved it. The hotel has such character with each room having a unique design and artwork. Furthermore, the staff was incredibly attentive and helpful. The anticipated our needs and wants in too many ways to event list. Just one example is that when my wife and I we walking back to our room after the wedding around midnight, we saw two housekeeping staff on our balcony. Turns out they were waiting for us to leave the venue and had come to fill up the private hottub on the balcony put rose petals on the water. We didn't ask for or arrange this, it was just one of many nice touches from the hotel. Also, excluding free breakfasts, I almost never eat in a hotel restaurant, finding them to usually be over priced and under good. This was the opposite. The food was amazing and while the prices may be high for Brazil, they were very low for a global 5 star hotel. 100% would go again and recommend to anybody. The only potential issue is that if anyone has trouble with stairs (i.e. elderly or wheelchair bound) the hotel can be a bit difficult with accessibility given all the stairs. However, the staff will go out of their way to assist so its not impossible.

After spending a week in Rio and Argentina with working colleagues, we left Fasano to spend a…read morecouple of days at this "luxury" hotel in Buzios. I come to buzios at least once a year, I've explored hotels in the region extensively. I am a bit disappointed with Insolitos. We had a suite with our own private "jacuzzi". The bubbles that a jacuzzi should normally do did not work. The jacuzzi itself is made of mosaic tales which make it very uncomfortable. The water in the showers was not hot enough. The bed was a bit too hard for my taste, felt like a judo mattress hehe. In the room there is not a single general information book. The restaurant menu is not available at the rooms and there is no refrigerated mini bar - cmon we are in a place as hot as 40C in summer and we can't have fresh water available from a mini bar. They have "given" to the guests a plastic bag which for the price of the room we thought was a gift, specially when was nothing written about the contrary. They claimed the plastic bag back once we were checking out. We felt very ashamed for that specially the way it was exposed to us. I would strongly advice the management to leave a note about this specific "gift". Don't be in a hurry for check-out it took us 45 minutes!!!! Which delayed our next appointment. Besides that, there was a mistake on our reservation and the service in general was not great, except for the breakfast. I would recommend you to go somewhere else. We are definitely not coming back. Apart from that, Buzios is a wonderful city. I will continue to explore their boutique hotel scene.