I strongly recommend Cal Air for all home owners in the enterprise area. I have been very happy with each and every individual I've come in contact with. Please give them a call even if you have a home warranty. You will not regret it at all. Cal Air keep up the outstanding job. Customer Service - 100% Reliability - 100% Technicians - 100% Management - 100% read more

do not use! they scam you out of thousands. Installed broken unit! When called them back they said there is no error so it's my problem

This company impressed me every step of the way. To begin, they scheduled my appointment within an hour. Tech showed up and was very nice and knowledgeable. He did the requested work, didn't try to upsell me any services for either of my two very old AC units, which he probably easily could. He also told me all the numbers on his gauges for both of my AC units were compliant with the age of them, which is great news to hear! Thank you very much to everyone involved in setting up the most efficient appointment, and to the tech for doing a great job cleaning these super dirty AC units! They look great, but best of all, they work! read more

Cal Air Cooling and Heating - Cal Air Van. - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

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They came within an hour of my call. Responsive and quick. Respectful serviceman. Grateful to no longer have 82 degree temperature in my house! read more

We've now had Cal Air for routine HVAC maintenance. Vincent, our technician (both times because we requested him after first visit), is gr8! He's friendly (with our dogs as well as us!) & explains things clearly in a respectful manner. This is a blessing since we are seniors & have, unfortunately, experienced undue pressure/upselling from other companies in the past. read more

My husband and I love this company! We just had a new AC installed at our new house. We used them at our old house and recommended them to my In Laws. Alonso and his team came in, kept me updated, and helped me with setting up the app to my phone to control the temperature. They are on time, professional and crazy friendly!!!! read more

I recently had a tech come out and diagnose my faulty AC unit. Unfortunately, the diagnosis was wrong. This, I'm sure, was an isolated incident. Everyone has a bad day and it's hot up in those attics. The owner heard that there was a problem and contacted me immediately. His customer service skills were exemplary. He offered to refund the diagnosis fee and cost of the incorrect repair part. Although the initial visit wasn't perfect, the overall experience and communication from the command team was fantastic. I would definitely give Cal-Air another shot if something were to go wrong. I recommend them to anyone needing their HVAC system serviced. read more

I called Cal Air as a second opinion on my faulty AC unit. I was desperate. 6pm Sunday evening. 97' outside. 85'inside. My biggest fear- needing an entire new unit. The first place that came out gave me that exact prognosis. Thankfully the Cal Air rep was able to fix the situation within 20 minutes of knocking on my door and for 400$. He was friendly as need be. He gave me extra information for the inevitable future purchase of a new unit. I just feel good that he was trustworthy enough to not suggest a new unit and help out a family when they were in a bind. read more

I called Alonso at 8:40 last night telling him my air conditioner died. He said he can be here at 7:00am next morning. He did a curtesy call at 6:30 and was here right at 7. He was very thorough and explained everything as he went. Showed us the part that was bad, and explained the air conditioner was probably blowing warm air for awhile and didn't even notice it. Within 10 minutes my air was blowing cold air and WOW... what a difference. I highly recommend Alonzo at Cal Air. Thank you Alonzo! read more

This is an update to my initial post. The company's owner got involved in problem solving and things are ok now. He agreed that the salesman had not represented the new system correctly, and agreed that they would make things right. read more

I couldn't be happier with Cal Air Cooling and Heating. To start, they answered the phone quickly. I spoke with Alexis, who was exceptionally helpful. My 30+ year old a/c was completely out in 114 degree Las Vegas heat, and I had expected to have to wait several days for an available appointment. Alexis booked it that afternoon - and I didn't even have to ask! The tech, Richard H., arrived on time and was polite, friendly, clean, and professional. He immediately found the problem, which a competitor had missed just a few weeks ago. I had wanted a new thermostat for years, but never took the time to get one. Richard got me a very nice, digital, programmable thermostat, and installed it in a matter of minutes. Problems solved! I'm happy, my dog is happy, Richard's happy, and I'm sure Cal Air is happy! I just couldn't ask for better service!!! read more

Very please with my service. I've used them multiple times over the years. They are always on time, polite and respectful. I've given their info to my whole neighborhood. You won't regret using this company. read more

It is Labor Day weekend, 2:00 p.m. on a Saturday, and the upstairs A/C quits working. I find Cal Air, with excellent reviews and hope that I can make an appointment sometime this weekend. The customer service rep was extremely professional and told me that she could send a technician right away. Vincent arrives within 10 minutes! Very professional young man. He gets to work in 108 degree heat on the second story roof A/C. He quickly diagnoses the issue. A loose wire!!! I have cold air!!! Thank you Cal Air for such excellent service and wonderful, professional employees. I will have Cal Air perform routine maintenance service on the A/C units. Thank you! read more

I was visited by Richard today when my upstairs central air heating stopped working. The Good - Richard was professional and he fixed the problem replacing the motor capacitor in around an hour's time. The Bad - the charge was approx. $320 and I found the capacitor price online to be around $10. So the labor fee was approx. $300/hour. In summary the work quality was good but not worth the price. read more

I had Cal Air replace my HVAC system. While the job is not yet completed, I am being annoyed everyday with Cal Air emails to write a review. I explained that the job isn't done and that I haven't yet had the time to evaluate the entire job. After all, you don't replace an entire HVAC system and know immediately if all is well! I further explained that I typically do write reviews and if they'll just finish the job and give me time to ensure that all is working well, I will write a review. That fell on deaf ears. All I got in response is that the requests for reviews are automated - as if that can't be corrected. So, Cal Air, here you go. I'm hopeful that your requests for reviews will finally stop now. UPDATE: For the first two weeks following the installation of the new system, the system did not work properly. It was turning on and off continually and when it turned on, it made a loud noise. After two weeks and six technicians, they finally figured out that the thermostat was not installed and programmed properly. Now, I'm nervous. If an HVAC company doesn't know how to install and program a thermostat, what confidence can I have that they installed an entire HVAC system properly? I had Cal Air take back their "$300 thermostat" ($79 on Amazon) and replace it with my old $25 thermostat. System is working well now, but still makes more noise than did the system they replaced, which was 29 years old. Happy to say that the emails have stopped, but perhaps it's because I marked them as spam. read more

The mark of ethics and perfection for contractors and companies in the home service business is an extremely satisfied customer on a job where "Nothing Goes Right" Cal Air Cooling and Heating experienced one challenge after another in installing a new heater and air conditioner in my older home. Everything that could go wrong did .. but there was never a raised voice or any expressed dissatisfaction in what turned out to be a two week project. Cal Air went out of their way to make sure everything was perfect. They communicated! They took responsibility! They were punctual and professional ! I will use this company and refer them for any need in the future. They are exemplarily in every regard. My experience with them is one hundred percent satisfaction! read more

I was very impressed with the service tech's methodology and complete service performed on my AC units in the preventative service we received yesterday. Cudos to Fernando and Cal Air!! My hat is off to Cal Air for their professionalism and caring in these trying times. Thank you Fernando on a job well done!! read more

Beware people!!!! I had this company come out in August of 2016 because we have one small bedroom that is getting way too much air in summer & way too much heat in winter. The tech was Peter and he claimed that we needed major duct work done. His alternative suggestion was to buy this $800 portable thermostat. I bought the thermostat and it's a total joke. The air/heat is still not balanced. After numerous trips to the ENT Dr. and being very sick because of this situation I could not take it anymore. I finally called another company that said all we needed was a damper to be put in that particular duct for that bedroom and it would end up being less than $150.00!!! I should have known when Peter kept stressing that his boss would not allow his tech's to lie to their customers. What an insult to be preyed on like that. Don't bother with your silly responses to this review. You guys are total rip off's and I will NEVER recommend you to anyone!!! read more

I called this morning very early and someone actually answered. I was expecting to get an answering machine. I was told that somebody would call me back in about an hour to schedule for someone to come out and they sure did before the hour was up I was getting a phone call. I was told that somebody would come between 1pm and 3pm. Marcos was actually here before 1pm and I cannot tell you how nice, professional and knowledgeable Marco's is. I would definitely use them again and refer them to all my family and friends that need air conditioning or heating service. Thank you so much Marcos for helping us out and being so nice. read more

I called them out when our downstairs furnace wouldn't stay lit. Everything I researched online said that it was the thermocouple but as I didn't know what I was doing I would rather leave it up to the experts. It was clear from the moment he arrived he was less interested in repairing my furnace than he was in selling me a new one. He kept saying that repair would be expensive and they couldn't guarantee that it would work. He then quoted me almost $1000 to fix it. I told him thank you and paid him the $79 trip charge to come out and promptly called another company. The other company came out and said the problem was exactly what I thought it was... the thermocouple. It was $127 for the part and $69 for labor. He replaced it and it works great. The funny thing is that I'm going to be replacing both of our units in the next year. Which company do you think I'm going to go with? The one who tried to rip me off or the one who was honest with me? read more

I called CalAir out for several issues I was having with my AC unit. A few things were diagnosed; two being low on refrigerant and a faulty control board. In the process of troubleshooting something went wrong and my thermostats went down. Most likely incorrect voltage was sent to them from the furnace or faulty control board troubleshoot. Rather than leaving me and family in the heat they took full responsibility and swapped out my two nest thermostats. Very honorable and considerate of the company. Everything was timely and we are back to cooling, and we'll make it through this Vegas heat! read more

I just had to leave this review even though Cal Air did not perform a service for me. I am presently renting a house while we settle and decide where to buy. The AC went out and the mgr company dispatched Cal Air. Apparently, there was a home warranty on the home and Cal Air's appt was cancelled by the mgt co. Cal Air has no obligation to me at all since I am the 3rd party. However not only did THEY text me and let me know they would not be coming, but proceeded to let me know the status and details. In my opinion, if they have this customer service BEFORE the job (that they didn't even get), I assume the service after must be fantastic. When I settle and need an HVAC company in the future, Cal Air will already be in my contacts list. read more

We gave used Cal Air for years. They have always been fair and professional. We have used them both for preventive maintenance and repairs when needed on our A/C and heating systems. read more

I am a Realtor/Property Manager here in the Las Vegas area. I have used Cal Air on several occasions. They are professional, on-time and do not charge you for unnecessary work. I have been referring them to the other Realtors in the office and friends and family. I will definitely use them again. read more

My central AC was starting to blow less then cold air so I called Cal Air to give me an estimate. Fernando arrived and started making his checks. He told me the refrigerant levels were low so there might be a leak. So he filled up the refrigerant to add pressure so he can detect the leak easier. Then he turned on the unit and told me the noise it's making is an indicator that the compressor bad. The only noise I noticed is when the fan starts to spin it makes a noise before it spins at full speed. At that point I started to second guess what he was saying. After 30 min of checking he informed me my compressor needs to be replaced but it's under warrantee so I'll only need to pay for labor. The estimate he gave me was $1040. He also said he turned of the unit from the outside to prevent further damage to the unit. At this point I wanted to get a second opinion as I wasn't convinced I needed a new compressor. So I called Kyle from Desert West Services Inc for an estimate. When he arrived and was checking my ac he noticed the unit was shut off. I explained to him what happened so he turned it on and checked the compressor. He said it was working fine and it did not need to be replaced!!! He checked all the other levels and everything check out as ok!! The only issue he noticed is the unit was left on the off position!! It was obvious that the only reason Fernando placed the unit on the off position was so I wouldn't know that my AC was working fine. When Fernando filled up my ac with refrigerant it solved the problem but Cal Air wanted me to pay for a new compressor!! Shitty ass scammers got caught shame on you!!! You guys suck 1 star for you!!! read more

Two young men from Cal Air were here to change our filters they were efficient and knowledgeable! Great representatives of their company read more

So I was outside this morning in the backyard and noticed that the ac unit kicked on but the fan wasn't turning. I immediately shut it off and call another company. A little history, we had a new unit and furnace installed in December 2018 so the company that bought their number was my first call at 0657 and I get a prompt if this is an emergency leave a message and a tech will call me back. At 815 I still did not receive a call so I call them only to be told Wednesday was the first available? It's going to be triple digits and Wednesday? So why offer an emergency message and no one calls back? I check carrier authorized dealers and my savior, Cal Air pops up, I call at 8:32 and spoke to Brooke who was awesome!! I was told someone would be out between 8:30 and 1000 today!! That is what I am talking about. William A. Shows up and that man is a true professional and personable. He looked at the unit did his diagnostic and knew what it needed. He went and got the part and returned and had it all completed. I realize covid has taught companies that there are other ways to do things that maybe more cost effective but there is only one way to do true customer service!!! Cal Air will be my go to company for many summers to come and I will tell everyone about them. Thank you for what you do and thank you for taking care of my family and I. read more

2 weeks ago I paid $200 to get my ac units wires fixed from my dog chewing them fast forward to now and both don't work with one unit not working after 48 hours and the other only lasting 2 weeks with my dog being kept inside... Definitely not the place to go too how is it that a professional place would only use duck tape to fix something? And still wanna charge me with a job that didn't last? Stay away from here i will dispute these charges! Since i was pretty much robbed....No job done should only last 48 hours - 2 weeks and the technician should be prepared with the proper tools of course i would decline the extra service read more

Thank you so much Cal air.. Shadd fixed my AC at an affordable price . Thanks for the quick response and quality service. I would recommend you to my family and friends. read more

Alberto Meza showed up on time and had to trouble shoot the problem. Once he discovered it was the motor he called to see if the supplier had them in stock. He returned with a new motor and finished the job the same day. Very professional and good job. Thank you. read more

I received estimates from 3 different companies Cal Air gave me the lowest price for a new AC unit, furnace and WiFi thermostat. 3 techs: Alberto, Fernando and Victor installed my new equipment. They were punctual, professional and worked efficiently and skillfully. They answered all my questions and left my place neat and clean. I highly recommend Cal Air! Rosie D. read more

Richard arrived on time, fixed our unit in a timely manner. Thank you for your kindness and professionalism. We will be using Cal Air for all our heating/ac needs. read more

I absolutely recommend Cal Air to any one looking for an honest and professional company that do the job right at a reasonable price and also they give great costumer service. Is very hard to find a company here in las vegas with all this outstanding qualities. That is why I am recommending them. They came to my house to fix my a.c. The technician Gary did an excellent job he was on time and very nice. I'm impressed with this company. They are the best! I highly recommend them to you. read more

Have the air unit service last year. Spent almost $1000 and then today its back to the same problem . Charge 49.95 for fee that they should have fixed before ..and not even had the courtesy to diagnosed it free since its only a year . And charging me $150 a pound of freon ...what a fucking RIP OFF!!!! read more

Marcos just came right over when I called. He was professional and friendly. He explained what was wrong and fixed it quickly for a very fair price. He spoke about the integrity of the owners and how they will fire anyone immediately if they try to take advantage of a customer. I have lived here for 40 years and had a lot of air service done. This was the best. 111 outside. 69 inside! Thanks Cal Air! read more

They arrived within 30 minutes of my appointment and the technician was clean and professional. I have two AC units and the smaller one seemed to be taking a lot longer to cool. I had not had the units inspected for 5 years, and thought it may be low on freon (a slow leak or something). The technician checked out both units thoroughly and said that the freon levels are good on both and that there was no problem that he could find. The vents are putting out 18-20 degrees below ambient temperature and that's what's expected. He didn't try to upcharge or rush the call. Answered all of my questions. I was charged a fair price of $69.00 for the service call, and I was able to take advantage of a $70 for $40 dollar coupon through Yelp. $40.00 for peace of mind is a small price to pay. I will count on Cal Air for any future HVAC needs in the future. read more

Now October 2015....still using Cal-Air! Would highly recommend. All technicians have been courteous and professional!

Would highly recommend. Service Guy Shadd was professional and courtesy. Great price!

Richard arrived within the half hour I called and diagnosed in less than 5 minutes. We had cool air in less than 30 minutes. Thank you

My A/C condenser unit died overnight and I called Cal Air first thing in the morning. Within two hours they had arrived and resolved the problem! It was due to a bad capacitor. Marcos did a great job and really knew his stuff. I'm happy that the technician happened to be on my side of town for a previous call, which really made a difference in responding so quickly. A+, would recommend! read more