If you get into a bad accident, the insurance company will breathlessly insist that you need to…read morehave your vehicle towed to some chain body shop far away...so they can quickly total it and hit you with lowball offers. Don't do that. After I wisely had my car towed home instead, I took a deep breath, talked to my regular mechanic, and he recommend I send it to George at California Collisions. This was a very good choice. George and his staff did the grueling work of haggling with the insurance company, multiple times, over weeks. He also did an excellent job reconstructing my vehicle within the constraints of the insurance coverage. I got my adventure wagon back in good-as-new condition. Customer service and communication were excellent. About 15,000 miles later the rebuild has been tested and proven. Happy to support and rep this business.

Once in a blue moon lunar eclipse you come across a business run so well it raises your bar of…read moreexpectations high and deep inside you know you will be coming back. Practically unheard of for an autobody shop! California Collision is one of those unicorns. My only regret is not hearing of them sooner. Reflecting back on my involuntary experience of being the receiving end of a rear-end collision on the freeway, California Collision was the clear stand out. Not only did they get my BMW back on the road like it never happened, they handled it like a concierge would. Take that from a regular business traveler that works in the private equity world. George and Team handled everything in my best interests. They are an honest to goodness family business; the real deal- they all share the same last name. The first thing George did during the drop-off process was insist on giving me a walk-thru tour of the *entire* shop and work area. Other shops hesitate and deflect with these requests but George volunteers it first thing without even being asked. After using the restroom on the way out, there was not a corner I didn't see. Communication and customer service is first class- my calls, messages, and emails were always returned in a timely manner. They dealt with insurance and the car rental. I didn't have to do anything besides provide approvals. The job was done exactly how I wanted and even exceeded expectations. My BMW is older now and I expected aftermarket parts but I ended up coming out with all OEM parts at 0 expense to me. Even my optional factory/ OEM+ M-division performance parts were handled. Color match and fit were factory perfect. George is a perfectionist and personally inspects your vehicle after work is done and only releases back to you after it passes his high expectations. I have never ever ever been spoiled by a body shop like this.

Well, I was hoping this place could fix are dents and gash on our car. I was hopeful with all the…read moregreat reviews on here. After our meeting and kind of estimate, I went back reading the Yelps and realize these people were happy they paid over a thousand to repair basically dents or paint jobs and at least were better than body shops. Read the other Yelps and all of them. Although I am not Mexican, the guy who was grouchy as soon as he got out of the car( I thinking maybe it was a super hot day and he wasn't in the mood to work today?) had mentioned this is not Mexico where it would be cheaper to fix than to replace, we are in the US where it is cheaper to replace than fix my finger sized gash. Oh, that dashed my hopes right there. He wanted to replace the hood and gave a rough estimate of 800. Just to replace it not including painting or fender or anything else. I was paying out of pocket, didn't want to report it to insurance so my premiums don't go up like crazy even though I have full coverage. He mumbled something about like it would all cost roughly about 3000.( just giving us numbers not official quote I don't think but giving us a ballpark estimate). I am not sure why it was rough estimates versus giving us exact estimates? Maybe because we didn't want to replace the whole hood and wanted to fix just that portion( finger length hole). On You tube, they showed how to fix it with paint and strong tape and epoxy so I thought a professional would do it better, but I guess I was wrong. So didn't do it with him. From his other Yelp reviews, most looked like a good job was done in painting and fixing dents. But thought the ballpark estimates were too high for me and so when I went back and read it again I realize all the great value comments were just for dents and paint at over a thousand dollars. I was hoping for a better price point. I will keep searching...

Wow! Very impressed with this business from end to end. I needed some significant scratches…read morerepaired, so I called them and sent a pic of the damage. They quoted me a very fair price right away and their person was in my driveway working with 24 hours. I literally could not ask for more. The guy they sent to perform the painting was really friendly as well. I'll let the pictures speak for themselves. Highly recommend!

While I really hope to never have to return, if I do I will come back to this location. If you're…read moreshopping around I HIGHLY recommend this auto body shop over their competitor neighbor right next door. What a night and day experience. Smooth process from start to finish. Thanks Christina and Jorge!

I recently had my car repaired at Crash Champions in Brentwood, and overall, I was very pleased…read morewith the experience. The quality of work was exceptional--the repairs were done flawlessly, and my car looks as good as new. On top of that, the turnaround time was much quicker than I expected, which was a pleasant surprise. The only issue I had was with the transparency of the estimate, particularly since this was an insurance claim. While they do have you sign off that they've scanned your car for codes before and after the repairs, they don't clearly disclose that there will be a charge for it both times. It was technically in the details of the estimate, but since insurance claims don't always involve a full breakdown of individual charges before committing to the work, I wasn't aware of it upfront. Hopefully, if you're paying out-of-pocket for repairs, they go over these details more clearly. Aside from that, my experience was great. The work itself was top-notch, and I'd definitely consider using them again in the future. Just be sure to ask about all charges ahead of time if you want full clarity on costs!

I was hit by a car that I have no liability in the accident for. My repairs are 100% covered by the…read moreother parties insurance yet I was still left to be the mediator between the insurance and this auto body shop- as others have pointed out the front desk wasn't too friendly and Mark was SO RUDE that I've opted to figure out a different avenue than having my repairs here. Mark decided to take it upon himself and change my appointment day. We scheduled for a Friday (on 3 way!) and he's insistent it was scheduled Monday (it wasn't). I tried to be flexible and I told him "if the estimate has to be Friday and the work starts Monday that's ok" His response: "I'm not storing your car here all weekend!!! (A paying customer). As if being involved in an accident isn't stressful enough be prepared for them to add to it - Casey's absolutely doesn't alleviate and just adds to the stress. Steer clear!!!! Fast forward one day. Spoke with the insurance representative today to let her know I'm going to be seeking a different auto body shop. That their customer service is so poor here that I'm uncomfortable with them even peeking at my car. Her response "oh my gosh- I was going to talk to you about that today, Mark was SO RUDE TO ME YESTERDAY so I'm happy you're going elsewhere!" Good luck Mark. I think you're going to need it- your misery is showing and I wouldn't be surprised if you even argue with soda machines, you're just such a downer with NO customer service. Even to those in stressful times. Good riddance Casey's.

I got a now-to-me older car. It had a little damage. Unfortunately, after a few days of driving the…read morebumper pulled loose. After asking over twenty locals, SIXTEEN PEOPLE highly recommended Casey's. I brought my car Casey's. He asked about insurance. I told them I had insurance but this was pre-existing damage. Casey quoted me a price more than I paid for this old car to replace the bumper and fender. I said no thank you. Then Casey offered an alternative fix in my price range!! The car looks amazing. My mechanic assured me it is safe. I am sooo thankful for Casey not taking advantage of me. This is a super awesome shop!! I think this is the third generation running this shop. My friend said he used to go to the same shop thirty years ago!!!! Be honest with your budget. They can work with you.

I had dented fender and door on my 2024 Honda Accord. I shopped around for several quotes…read more Michael's was, by far, the best quote and their work was superior. They completed the work promptly and flawlessly. Without hesitation I highly recommend this shop.

I brought our truck here due to a minor fender bender. Though the place says Michael's Custom…read moreRestoration there is a big sign out front that says Pablo's so I think maybe this place has new ownership but I'm not really sure. No one named Michael seems to works there and Pablo is the owner. When you call frequently no one answers. When you do get someone they just say "hello" when they answer the phone. They don't say the name of the business, like a normal company, so you never know if you are calling the correct place. Usually like his wife or I guess his kid answers the phone. It's totally disorganized. If you don't get through it goes to a voice mailbox that is completely full so you can't leave a message. I honestly had no faith this place would be able to do a thorough check of our very expensive Toyota. It does not even seem like they have the capability to do a real good diagnostic on a car. When I had the car dropped off he never called me to follow up I had to call him to find out what the status was. He just let the truck sit there. He said he needed to speak to us in person so we drove all the way over there to just say the same stuff we said on the phone. He did not seem like he even really knew what to do with our truck because the damage was not completely visible to the eye. He just did not really seem to have the skills needed. We just should have gone to a certified Toyota place that knows what to look for and how to check if the frame is bent. Finally he said it would be WEEKS before he could even fix the car. So we gave up on him and took the car. We will be taking it to a certified Toyota repair dealer. Not to this disorganized place.

I called Ed to ask about his service offerings. While he doesn't offer the service I was looking…read morefor, he was very gracious to take the time to give me his expert advice. It says a lot about the individual and I would definitely keep his company in mind should I ever need any paint and dent repair work done in the future.

I recently bought an old used car that had suffered from damage to the clear coat on several panels…read moredue to sun exposure. Ed did a fantastic job of repainting the car, he went above and beyond by picking up and dropping off the car, performing a terrific paint job, sharing daily updates, matching the new paint with the old paint, using OEM paint, taking care of minor issues not in the quote, and delivering excellent work on time with good quality at an affordable price with lifetime warranty. I am definitely going to hire him for any future body work!

Everything went perfect !! Brought my brand new car to…read moreOakley collision. I can't say enough about my experience. From the estimate and scheduling process, and dropping my car off, and the wonderful new owners ! Omg what wonderful people ..we loved them ! They got us in fast and out fast !! My brand new car is beautiful again ! If you need auto body work go see them.. I guarantee you will be satisfied ! They did everything perfect and painless. The work on my car was excellent! Thank you Jennifer and husband (I forgot his name ;() and Frank ! You all were so wonderful!

Amazing service! Very knowledgeable and professional. i wouldn't hesitate to refer them to my…read morefriends. 5 stars for sure Joann DiDonato