I was disappointed in the way they did business. Property Managers change frequently, sometimes…read morewithout notice. It is not easy to get hold of your property manager. The phone system has a recording which tells you to hold then after a few minutes tells you the mailbox is full.

0 STARS! My family & I fled a rental on 210 S. Alandale Pl 85710 due to a mouse infestation…read more Northpoint Asset Mgt, Deborah Davis, Anne Willey, Erika Harding, & owners Jacqueline "Jackie", Jose "Joey", & Amanda Garcia refuse/ignores repair requests. Several repairs needed but I didn't know the extent. Some were to be done before move in & rest after. The house & yard were to be cleaned, weeds & trash removed. Nothing was done when I met Deborah to get the keys the night before move in. She said, "oh how embarrassing. I didn't have a chance to clean. But you said you were anal anyways so I figured why clean twice." They lied on the lease noting the house was built after 1978, it was built in 1959. They did not provide the lead based paint reports/pamphlets required by AZ law. There was peeling paint & rust in the medicine cabinet, paint, stucco, & brick missing from the outside of the walls. When they prepared the house to repaint we were unaware the house was built before 1978. Nothing was done to protect me or my family from any dust/debris that came off the walls & left there, water & mud came through the holes of the walls to the inside of the house. We had no privacy. The master bedroom & kitchen have sliding glass doors that lead to the backyard, if someone is standing within inches-10' from the door they can see in. Northpoint & Garcia's would send workers or come themselves w/o proper/no notice. The excuse was, "they didn't need access inside" "what's the big deal" "why are you complaining". When I walk out of my bathroom after a shower into my room, to get dressed, & there's someone at the sliding glass door of my bedroom looking in, taking pictures, "inspecting", or painting it's a scary, an invasion of my privacy, demeaning, & traumatic. I had a peeping Tom & I couldn't do anything about it except live w/the blinds, curtains, & windows closed to have privacy in my own home. Due to the holes, we had a constant flow of insects, Nov. the mice came. Deborah yelled in my face that I should have "put a sock in it" to prevent mice. Deb said I should have repaired the holes myself with socks! She said it was my fault for not having a washer and dryer, one of the many discriminating comments made by her. Per Northpoint Asset, Deborah Davis, Anne Wiley, Erika Harding, Jacqueline Garcia, Jose Garcia, & Amanda Garcia Kirwan everyone has mice & insects. I BEGGED for them to repair the evaporative cooler in March, sent a 5 day repair in person, certified mail, emailed, texted. They refused & ignored me. They sent someone the same day Code Enforcement was coming. We didn't have heat the first night because the ventilation for the heater & water cooler were not up to code. Deborah said she would bring us space heaters & never showed up. She offered $150 for a hotel for 4 adults & baby. Later the owners say they told her to give $319 not $150. I guess the $169 was for Deborah to keep along w/the $200 they gave her to have the yard & house cleaned, along w/the $200 they gave her to replace a door she claimed to replace but didn't. I have several pictures, emails, text, videos, recordings, & witnesses. They lied to me & lied about me. When I brought issues to their attention I was met w/defensiveness, nothing was their fault, they didn't know, it was my fault somehow, it was the owners fault. Their actions & behavior were abusive & cruel. I found temporary housing for my kids but I am homeless. My stuff is in storage & I'm staying at various places until I find a home. I will never rent again due to this experience. The only truth Deborah Davis told me was that she loves wine, cocaine, & Trump. If you don't have money to repair your home DON'T RENT IT OUT!! I know I'm not the only one they have mistreated. People may be afraid to speak possibly because they are being harassed & intimidated like I was. You have rights, there are laws, speak up. I've already heard from 2 others who have had similar experiences but were threatened with lawsuits of slander if they spoke up. https://www.icloud.com/sharedalbum/#B0uGrq0zwiqXKX9

Completely impressed with Brandon Boxrud. He goes above and beyond to ensure we were treated well…read more So grateful I went with this team

There saying I'm in debt for 3000$+ they ain't worth a fuck do not rent from them they are scammers…read moreand will get you for every dollar they can try for. Quality of living was shitty, Value is shit. Any service or maintenance request was never answered!!! ROACHES‼‼‼‼ A SHITTY SHADY BUISNESS

great company. I like having an actual office to call or go speak to someone face to face…read more Every Step to the lease capstone kept me updated. . Liking my new home. they made sure all of our questions and concerns were answered.

I have been working with Janelle and she has made the process very simple. The management company…read morehas been very quick on maintenance requests and gets the issues resolved in a timely manner.

I am so impressed with the photography services Mike Small provided for our vacation rental. I…read morewatched his attention to detail during the photo session and found him to be attentive to my photo requests and when I received the images within a few days, it confirmed what I observed during the photography session; he is a "perfectionist" in his field. The service, quality, and value constitutes more than 5-stars. Highly recommend Mike!

Mike Small is efficient, punctual, intelligent and working with him is a pleasure. From a prompt…read moreresponse via text message to delivery of high quality photos, he runs an excellent business. If you are looking for a real estate photographer, then please check out this business.

The team at AZGAT are exceptional! Paying attention to detail and timeliness are only 2 of their…read moregreatest attributes!

Was referred to AZGAT by my realtor and what a find! Theresa walked my through the entire process…read moreand so glad I got to work with her. As a first time buyer, the house buying process can be overwhelming. Theresa and her team were just fantastic. Highly recommend using their expertise any and every time. The final closing she explained every document and was on top of any issue that arose. AZGAT is awesome!

I recently had the honor of working across from Gulch Group agent Garett Chatham who represented…read morethe buyer on a real estate transaction and what a pleasure it was to make his acquaintance! He was professional, responsive, and great to collaborate with from start to finish. He is a talented real estate agent and a good asset to the Gluch Group. He did your team proud!

Impressed by Amy Jones and The Gluch Group from day one!…read more My agent Amy Jones with The John Gluch Group | eXp Realty is incredible! She's genuine, creative, and truly cares about her clients. I met her team -- including John Gluch -- and was so impressed by how knowledgeable and down-to-earth everyone is. Amy and her husband, Paul, just completed their first home flip, and seeing it in person was even better than the photos! The design and craftsmanship are top-notch. If you're looking for a trustworthy, hardworking realtor backed by an amazing team, I highly recommend Amy and the Gluch Group. Check out their first flip here: https://my.flexmls.com/AmyJones10/search/shared_links/D2oBT/listings/20251020224151907507000000

Brian has been both a property manager and realtor for my family. He is a true professional by…read morebeing hard working, patient, knowledgeable, responsive and resourceful. He also always finds the best tenants. I highly recommend him, you won't find a better person for the job.

Thanks to my realtor Brian I'm now a homeowner. I can't say enough about the great buying…read moreexperience Brian presented and how he took care of me every step of the way making this experience a breeze. Brian is very knowledgeable and is a problem solver. This man comes up with solutions to anything. Seriously he's your guy. Thanks Brian.

I've worked with Kimberly for the last six years and during that time, I'd be hard pressed to say…read morethat I've seen anyone else in real estate work as hard for their clients as she does. I've watched her get homes sold in record time. I've watched her get above asking price for her sellers. I've watched her win multiple offer bids for her buyers time and time again. And I've watched her do this all with a smile on her face because this woman LOVES her job...she loves it. Kimberly is committed, professional, honest, and a straight-shooter. She is constantly in touch with you, and I've never waited more than a couple hours to hear back from her. She makes you feel like yours is her only transaction even though she's a busy and well-established agent. I've worked with many agents over the years and I can honestly say that Kimberly runs circles around them. Call her, you will be glad you did!!!

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

The team at Sun Point was professional and did a good job. I called 4 companies and there were the…read moreonly one to call me back.

My mom passed away last year and we needed to have a date of death appraisal completed on her…read morehouse. I contacted Sun Point Appraisals and asked them if they would be able to do the appraisal for me. Paul and his entire team was very prompt in response. Paul came out to the house and met with me. He was very thorough with his review of the house and extremely understanding of our situation. When I received the DoD appraisal, I was not expecting the amount of time put into the report. Paul included pictures, local housing comparisons et cetera. I greatly appreciate the kindness and courtesy shown to me and my family by Paul and his awesome team. I would highly recommend Sun Point Appraisals to anyone.

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!