Needed some anti-biotics so went here. Was not given a written prescription but told to go to…read morepharmacy in same room to pick up. When I noticed the dispensing fee posted as $11.99 (turned out to be per script, my regular pharmacy charges $4.11) I asked for the written version and I would go to the pharmacy of my choice. Was refused. Was abruptly dealt with by who I assume was the pharmacist and stuck with the higher fee. No explanation offered or given. If they have their own system should it not be revealed early on? Up until that moment it had been a pleasant enough experience. The doctor was quite genial. Those behind the barrier seemed dismissive. The place was not that busy, more empty chairs than full. Should I not have been given free choice as to who I purchased my drugs from? It left me feeling very much manipulated and as if I had been pilfered from.

As far as walk in clinics go this is a great one. I was lucky enough to get a family doctor here…read moreand it has been wonderful to deal with Dr. Majeed. Although at first this location was a struggle and looked a wee bit disorganized, I noted that as time progressed they really collected themselves and ensured best practices were in place. Wait time is reasonable generally speaking.

Probably the most disgusting customer/client experiences of my life. I am new in town, looking for…read morea family doctor. I called on Tuesday, and the receptionist told me "yes, we are accepting new patients - you have to come in to meet the doctor and fill out a form". I go in today (Thusday) at 2:20 pm. Spoke with the receptionist, re-confirmed that I was there looking for a family doctor. She said "wow - great day to come in. He only has one patient before you. It should only be 10 minutes." So I sit and wait... and wait... and wait for 40 minutes. I ask what's up, and she tells me "Oh, some regular patients came in before you and had priority". Fine. I wait 25 more minutes and get taken in. The nurse or whoever asked what I was there for, I told her to interview for a family doctor, and she said in a most patronozing and concescending manner "This clinic is completely full. You can come in as a walk-in-patient, but definitely cannot be a full patient". I ask her and the doctor why they would tell me on the phone, and then again at the office, that they were taking patients. So at htis point I just ask for an apology, but they deny that any of their staff would have said they were taking new patients (the original receptionist was gone by this point), then when I start asking for an apology at least, they threaten to call security. My best guess is that the receptionist was on her last day, or having an awful day and just messing around with people. Truly felt like I was in the twilight zone. AVOID AVOID AVOID

waiting time is too much. there is no point for appointment. it was good for lat two years. had…read moresame experience 2020-2021. but good from end of 2021 to mid of 2023. staff have no idea why is too much delay

Staff are nice and friendly but super long wait. It took over an hour to talk to a doctor for 15…read moreminutes.

Very pleased with the service I received today. Visited…read moreCurex for the first time and found it to have friendly staff. My wait to see the doctor (Dr Ankur Shahi) was shorter than I expected and even then, he apologized for the wait. Impressed that he listened closely to my injury concerns and after his examination, the clarity of his recovery recommendations. Having X-ray and imaging services right next door as well, a bonus !!!

Okay walk-in clinic, but busy most of the time. We had an okay experience couple of times here.read more

If you were to search online for travel testing (i.e. COVID-19 PCR testing for the purposes of…read moreinternational travel) you would quickly discover that it's a bit of an expensive endeavor. Many testing locations (e.g. Trillium Health, Switch Health, etc.) charge $180 (CAD), while pharmacies (like Rexall) charge $200 (CAD) per test. My understanding is that it doesn't make a difference if you have OHIP; at the time of me writing this review, anyone wanting to travel outside of Canada is required to have a negative PCR test (within 72 hours of departure), and travel testing isn't covered by OHIP. Which makes sense if the point is to discourage travel. Knowing this changed nothing for me, because I'm a Canadian living in America, and I needed to get my family back home. While considering alternatives to spending approximately $600 (CAD) on PCR testing (for three people), I came across the Waterloo Clinic. They offered PCR testing for $60 (CAD) a person. I called them twice to confirm because I figured they had either misspoke, or I had misheard. A part of me wondered if it was something kinda scammy, so I looked up the Waterloo Clinic, and it was a real clinic. The clientele seems to be primarily Internationals (students or otherwise), which explained the lower cost. The Waterloo Clinic staff specified that they couldn't guarantee that the results would be provided within 48-72 hours, but the cost savings (of $420 CAD) was enough to justify the risk. So we took a road-trip from Mississauga on a Monday, and crossed our fingers that we would get the results before our flight on Wednesday. After we arrived, the whole thing took maybe 15 minutes for three people to get tested. The testing throughput process is relatively straightforward: (1) schedule the appointment in advance, (2) arrive on time, (3) fill out some documentation, (4) pay for your test(s), (5) get that super long swab shoved up your nostrils until it tickles your brain, (6) receive instructions on how to get the results, (7) get your results by email, then (8a) breathe a sigh of relief when you see the words "NOT detected" OR (8b) curse under your breath when you see the words "Positive" Also, we ended up getting our PCR test results in just under 24 hours. While the staff emphasized that they couldn't make any guarantees, I appreciated that they turned it around quickly enough to give us peace of mind about locking down our travel plans for the next day. The final cost was $142 (USD). The whole experience was ::chef's kiss::

Does not answer phone or get back to you within 24 to 48 hrs like the voice-mail says it willread more

You have to drive to the office to make an appointment because they do not answer the phone.read more

I love my family doctor dr salman however there's a lady with brown hair that works at the front…read moredesk who is extremely rude with dark hair kind of chubby she refused me to see a doctor tonight when I'm having an allergic reaction including not being able to breathe bc I can't afford 2$ for a mask right now because my tuition for college came out I was under the impression also it's against the ONTARIANS WITH DISABILITIES ACT to refuse someone service who is disabled for not wearing a mask I will call dr salman again tomorrow to let him know the same lady who laughed at me for crying when I had kidney stones refused me service when I'm having anaphylaxis BGH can confirm . Someone needs to fire her

The doctor diagnosed a middle ear infection that I probably had had for three years. My own primary…read moredoctor in Seattle Seattle told me the air popping was due to my allergies.

Came to this walk-in clinic on a Sunday morning and I am very impressed with the service I…read morereceived. I called this morning and they booked me an appointment within 2 hours. The entrance is outside of Walmart and they ask you to knock on the locked door and wait until the receptionist lets you in. I saw Dr. Roach and he was awesome! I will definitely return here and highly recommend it to others looking for after hours medical care.

Worst place ever!!find somewhere else to go!This is a very unethical place to go!!Good luck…read moreactually seeing a doctor..nurse practitioners are the ones you see primarily!A friend was seeking mental health support and they refused to give her any information instead asking her to seek out help online!!!Very unprofessional!But they received their payment for the initial visit,so I guess they did their job!!What a complete waste of time for someone in mental distress!!So busy,they don't know how to keep up!I could mention other stories of unethical,unprofessional behaviours but I don't have enough space to write them all out!!Found a new doctor for all 5 of my family members and won't ever look back...happy to never phone or walk into that place again!!

I went to Bgh and treated terribly at the door. I went here and I was treated like very…read moreprofessionally. It was very busy but they communicated well and kept everyone up to date. I had an X-ray with a very nice technician and the lab tech was very nice as well. $4.00 for parking so be prepared with change. I will definitely go back and refer. Sure beats Brantford General Hospital any day of the week.