So we're hauling a trailer behind our RV, when a tire shredded and I mean shredded. My sweetie was…read morequite stressed for us to be stranded on the side of a busy highway on Memorial Day with no spare, but I'm pretty sure that won't happen again We called Triad Roadside Rescue and talked to Terrell. His soothing and calm voice smoothed us right out. He was kind, thoughtful, honest and encouraging. Now this trailer was a homemade job and couldn't be fitted with just any old rim and being Memorial Day, it was tricky. Tyrell researched it out and called us right back. That 15 minutes seemed like forever, but trust me dear reader, it was quick. Tyrell found what we needed. Came and picked up the rim, took it for a new tire and came back and helped Tim put it back on. He stayed in touch about his progress along the way. When you're stranded and feeling helpless, those contacts made a big difference on our stress level. We felt quite honored to have had been helped by this sweet and effective gentleman and the price was more than reasonable. If you ever have the misfortune to be stuck on the road in his area, you'll be in good hands if you call Terrell to be your hero. He was certainly ours and we thank him.

Very reliable and knowledgeable!!! Great value! I had a flat tire and the lug nuts were stuck on…read moreand Terrell came and changed my tire! Very polite and right on time!!

These guys were the best! I am super happy I found them. I definitely recommend them. I was out of…read moretheir service area, but we met in the middle.

They answered my request for a quote on a Saturday evening and were here Sunday morning exactly…read morethe time they said and manage the repair inside of a couple hours. Very happy with the service.

My son (a sophomore in college) called for a tow due to a tire grinding and not moving. The tow…read moredriver said he also has a shop and he could check the car out the next day. My son agreed to have the car towed to the shop, expecting to hear from the man the next day regarding the problem. When my son spoke to the man the next day and was informed that the mechanic had already fixed a very simple problem. No one ever discussed the issue or the cost with my son before they started working on the car. That fact concerned me, and I told my son to go ahead and pick the car up. The next time my son talked to the mechanic, he was told that the power steering pump was out (I already know this. I have replaced it 3 times already (two times within 3-6 months at one shop and a 3rd time at a different shop, so clearly there is a bigger problem than the power steering pump.) I told my son, who told the mechanic, I am not putting another dime into replacing another power steering pump because there is something else causing the pump to go out. The Mechanic said he would find out what the real problem was, but did not say there would be a diagnostic fee. I told my son again to pick the car up because I was already feeling uncomfortable with the fact that they completed one repair without discussing it with my son first. Additionally, the mechanic told my son one thing about the caliber, and my boyfriend something different about the caliber. Final bill: Shop Supplies (he said for using shop tools)=$50.00 Diagnostic: $125.00 (to find out the power steering pump is out?) Caliber Repair: $185.00 to put the bolt back in or to unstick the caliber? Tire: $75.00- There was no discussion or agreement for this man to replace a tire, but the cost is on the bill. Beware. If you do go to this shop, make sure you get something in writing regarding the cost of repairs before letting them start repairs. As a comparison, I have an Audi and my boyfriend has a BMW. We have had diagnoses at other, more reputable shops completed at no cost before deciding whether to have work completed. The standard at more reputable shops is discussing problems and coming to a well-informed decision prior to the mechanic doing any work. These people just start doing things with your car before you even know what the problem is. When my son arrived at the shop, there was no new tire on the car. They finally took the price down to $300, but it took having several conversations with them about how we were not satisfied with the services and the way they were handling things for them to take the cost down.

june 29th approximately 2:00 a.m. in the morning. whoever…read moredrives the truck at this time of night is nothing but... i was an eyewitness to the driver whoever he may be hooking to a minivan lifting the vehicle up with a person in the vehicle. now let me say this about that i've been sleeping in this parking lot for over a year nobody has said one word to me there are no signs posted with this guy's name on it. none ! however there is a sign that says no semi parking last time i checked a minivan is not a semi if this is the best that this guy can do with his contracts he needs to be fired. no company's name no information where you can get your car when they tow it and hold it for ransom. these people are nothing but... it's the middle of the night guy might want to watch your ...

Sold me a new tire that was a recap for $420 1500 miles later it blows , not a good company to…read morecount on getting a true new tire. Beware!

From the owner: Pop a lock Semi Truck Tire replacement…read more Tire Repair Jump start Battery replacement Fuel delivery Brakes Oil change

He arrived in less than 30 minutes and only took him 5 minutes to put the new tire on. Extremely…read morehelpful and and friendly. Wanted to ensure he gave us the best quality service. Highly recommend!!

HIGHLY RECOMMEND!!! I had caught a flat tire and Carolina Rapid came to the rescue. After a night…read moreof calling different companies and getting no response or extremely high prices. Even had one service provider steal my money with no service (Jackrabbit USA). Carolina Rapid came to provide a sense of release the following day. I told them the problem, and they were able to give me some explanation as to why I'm having this issues, and how they could fix it. They were able to get to me within 25-30 mins and resolved the dreadful issue I was having within minutes. Not to mention the extremely affordable prices. Carolina Rapid was very professional and I will be using them again. They keep it real unlike all these other towing companies who give you the run around and just want your money. I kindly appreciate them. Thank you for everything!

Rico has to be one of the best tow truck guys I've met. He was quick to respond, incredibly…read morehelpful, and went above and beyond to get us the help we needed. His knowledge and advice was the most valuable part of a difficult night. Thank you Rico! Your help will not be forgotten.

Rico, the owner, has been responsive and professional in prior interactions. Unfortunately, while…read morehe was away on family business, I experienced a very serious and disturbing incident involving one of his "new" drivers. On January 21, 2026, my vehicle was towed while I was actively pumping gas in the gym parking area. The driver identified himself as Berry. During this interaction, he used profanity toward me without provocation and physically pushed me while removing my vehicle, which still contained my Emotional Support Animal. I am a United States protected Veteran and a paying member (Peak Results Member) at Crunch Fitness West Market Greensboro, where I train for my mental health and stability. Crunch management and front desk staff confirmed that they did not authorize this tow and that they were aware the vehicle belonged to a current patron. What should have been a normal evening turned into a traumatic experience. Being pushed, having my vehicle taken, and being separated from my ESA in cold weather was frightening and unacceptable. This incident has been reported to both company management and the Greensboro police. I am sharing this experience so others are aware and so appropriate accountability can take place. Photos are attached for documentation.

Before you go to a dealership, please go here first. Dealership will charge you an arm and a leg to…read moreget anything fix. I thought I had a leak in one hose in my vehicle and turns out I had two but regardless, they ordered the parts that I needed and they got it fix and I really appreciate that. A lot less expensive than a dealership. I recommend them and trust me, I will be going back here for more repairs. They're pretty fair price wise and I don't say that about a lot of places.

the best ever....trust trust...they do the work right and explain things.....Fair and…read morehonest......only shop I use now......