Their service was wonderful. Everyone was very kind and considerate. The family definitely…read moreappreciated everybody there.

My family had a very good experience here with this local funeral home. During my father's…read morewake/funeral all our requests were met & they exceeded our expectations. We felt like we were treated like we were apart of their family. We needed assistance in having some of our wishes being met & we were given phone numbers & contacts that would allow those wishes to be met. We found the director very easy to communicate with & any questions or concerns were answered in short order. I myself, live in another state, however, the director made sure I was able to be apart of the decisions & contacted directly until I could arrive in state for the ceremonies.

At first I really liked "T". I thought he was a nice guy with a therapeutic voice, saying all the…read moreright things to a grieving family. Turns out he is passive-aggressive, judgy, and sneaky: My sister-in-law had agreed to pay for the funeral from my brother's very significant life insurance policy. "T" knew this from the outset - yet when she didn't pay on time, "T" called to collect from me instead. I said I would help him collect by working on my sister in law - on condition that he not remind her that as a second signatory on the funeral paperwork I could be forced to pay instead. In return for my help, he was happy to agree. Guess what? He went ahead and told her everything anyway - that if she doesn't pay he can just bill me instead - and WORSE, that I had asked him to hide this from her. He gave no thought to issues this may cause between us while grieving the loss of my brother. And it wasn't even necessary because she honored her agreement to pay anyway - but what does this say about "T"? Why would he betray an agreement and backstab someone trying to help him? This was wayyy out there. I think we've all met people like this - quiet demeanor, pretend to be nice .. but for their own reasons plan out sneaky ways to undermine you. Additionally, when I called "T" later to get a copy of a certificate, after the bill was paid of course .. he rudely refused to give it to me. He lost that therapeutic voice and, with a very snotty, judgy tone said that since I wasn't the "paying" party, I could go ask my sister in law. You tell me if this is the type of person you want to deal with while grieving.

I had such a wonderful experience with the staff when my Uncle passed. They were very understanding…read moreabout our financial situation and worked with me and my relatives so that the funeral was so nice! I highly recommend them!

It's a shame how bad they went down hill. I grew up around the corner from this place. I had my…read morefather pick up by Garland Brothers. He didn't return my calls or anything, until he realized I had money and will be paying for allot of the funeral expensive myself. Please go the Farone & Son, Inc. Funeral Home They a excellent job on my other family members. I will take all my family members thier.

My husband and I were traveling and stopped in Syracuse on a Friday afternoon to stay for the…read morenight. My grandmother who I never met was buried there. I called the catholic cemetery and Tina answered. She found my grandmothers grave. The office was closed on Saturday she emailed me a detailed map so I could find her when we got there my great grandmother was next to her was so happy