We flew Easy Jet from Bordeaux to Gatwick. We would not have found the departure terminal at…read moreBordeaux without help, but the check-in was easy and when we boarded we were satisfied with our seats. And that's where the good review ends. As soon as the doors closed, the pilot informed us that Gatwick was fogged in and that we would not be able to depart for at least three hours and that there were other planes in front of us who had priority on the runway. We were not allowed to leave the aircraft in case the airline was given the okay to fly. It could have been bearable had Easy Jet offered complimentary drinks and snacks, but alas, they didn't. It took a very long time to get a small cup of water, and all other drinks were at the regular cost. There were so many kids on board that they allowed them to run up and down the plane. Once we finally took off, the flight was smooth, but then Gatwick was closed and we circled for a very long time. The pilot informed us that he had enough gas to circle a bit longer, then, he'd have to go to Paris. It was all very frustrating. The crew were very nice, but weren't authorized to give anything out. Easy Jet was going to make us stay on the plane, the least it could do is hand out a drink and a snack at no cost. A one and half hour flight turned into eight grueling hours. The airline gets the extra star for a safe flight, but other than that, I wouldn't book it again.
