Quickly showed up and towed broken rental car after another company in Waterloo the rental provider…read morehired no showed. Very professional and quick to respond.

I called to see if my vehicle was towed & the worker asked what kind of car it was & laughed, "yea…read moreit's right here." Super unprofessional, rude, disrespectful customer service, lazy to look for parking permits. Did not want to show me where he hooked my car up or moved my car with an e-brake. He stated it was a liability to show me. I informed him it was to ensure no damage was done. He refused.

My son, who is attending UNI, had car problems that left him stranded with no knowledge of local…read moreautomotive repair businesses. We called Rasmusson's and had great service from the first phone call, until 15 minutes later when Randy (the smaller version Randy I was told). Randy was a great help in options for repair and local advice he shared. Having your car break down is never fun, but receiving excellent service from invested people and a company that employs quality - it makes a huge impact. Thank you from Alex, Jeremy, and Dave

On a Sunday, I called that I blew a tire and needed roadside assistance. The lady who answered the…read morephone was extremely nice and did tell me that the truck was about 30 minutes away pulling another vehicle out of the ditch so I would have to wait a little bit. I said I had a four-year-old in the car so I would try to maybe call around still but to plan on getting me and I would call he back IF I found someone else. Gave her my name and number and she told me she would call me when they were on their way. About an hour later, my car AC wasn't keeping up because it was a real feel of 102 out. Like I mentioned I had a four-year-old in the car so I was starting to get concerned about heat. A little over an hour after my original call I called back and no answer. I left a voicemail asking about an ETA so I can figure out a Plan B with my child. I ended up finding a friend to pick me up, and I left my car on the side of the road. Two hours after my original call, I was home, but I was still trying to get a hold of them to tow my car. I called and left another voicemail stating I was home, but I would still need my car to be towed so they could call me back. Called them again 1 hour later. No answer and still no call back. They have my number from the original call as well as I've left it in two voicemails now. I called again another hour later. No answer. Finally after five hours and 6 unanswered calls I called and left a voicemail that I no longer needed their service. Yes I knew they were on another call but it was 30 minutes away. I waited plenty long enough and still after I got home I was going to use them to tow my car. I am now writing this 24 hours later and I have never heard from anyone not even an apology from the company. It was a Sunday so less people working I get, I called other places and they were just as long as waits so I get it. But not ONE call back or update. Even now not an explanation of what happened. I went with Sheetz Towing and they had my car towed within a hour. Also noting this started at 2:30pm, they are 24/7 and this was not a middle of the night situation.

My son needed to have his car towed and I was the one available to be there when the car was picked…read moreup. Fernando was great. I wasn't having a great day and he put a smile on my face. He managed to get the brakes to release so he didn't have to drag the car and never seemed bothered by having to fiddle with the car vs just loading it up and going.

From the owner: Solving your problems since 1958 You'll never be left stranded with our tow trucks on the road…read more What kind of towing company would we be if we didn't offer you the fastest, most reliable towing in Waterloo, IA. We're waiting by the phone - just give us a call. For over 50 years, the team at Ray Mount Wrecker Service INC has provided our community with honest towing service at a competitive price. Let us care for you and your vehicle. Towing experts have to understand the ins and outs of how to move a vehicle without causing additional damage. At Ray Mount Wrecker Service INC, we're experts. No matter where you are, our team will be by your side fast. Just give us a call 24 HOURS a day, and we'll provide you with the care you need. There are times in life when things don't always go as planned. When you've experienced an accident, let us worry about recovering your car. Whether you're driving your personal car or a big rig semi, our team has the equipment you need to haul your auto away, should it break down. You get advantages by calling Ray Mount Wrecker Service Inc. first. This is because you will get prompt service with our extensive fleet, thus giving you the much-needed peace of mind. At Ray Mount Wrecker Service INC, dedication to quality care is our priority. We understand that when you're in need of roadside assistance, you need service fast. There are times when assistance doesn't mean you need your car towed to the nearest mechanic...

They do good work, they charge a lot, fairly quick. open ALL THE TIME. great in a pinch.read more

Get tire patched there, bought tires from them and they were quick about the service and if they…read morewere busy, I had just the wheel so they could call me when finished. I like the prepping they do to the rim so that the next morning, the tire is not flat the rim was rusty or gummed up and let all the air out. Never have had to return for a redo.

Im an elderly lady who's son had an emergency and was hospitalized and I had to have his car towed…read moreout of Gates Park driveway. Im also disabled not like it would matter to JOE the driver. He was as rude a human being as I have ever met. Job was paid for before he arrived so I didn't try to stiff on payment. I asked him to roll it off on yhe front driveway at my other son's house and he decided to park it in brand new cement in yhe back of his home by his shed. What could I do? Not one damn thing. Bet he wouldn't of treated my husband in that manner. Do better.

Best rates around and truly hardworking drivers! They towed my vehicle from point A to point B…read morequickly!

Brandie and Miguel were very helpful with our broken down truck which was pulling our camper…read more Brandie was quick and honest with communication. She helped our whole family, we have a 15 month old and 2 small dogs along for the ride and she was gracious and kind enough to give us all a ride as well. They went above and beyond to make sure we understood the process, what our options were, and ensured we were alright after getting to our location. I would highly recommend M&B Roadside Services for anyone in or near Latimer Iowa!

Wow!! Miguel and Brandie were "Johnny on the spot" when we needed to replace a belt on our RV. We…read morehad the belt on hand, but we had no tools. They gladly came out and brought out their tools, even though this is not what they typically do. WITHIN 30 minutes we were back on the road! All because of simple kindness!! Thank you Miguel and Brandie!!

Less than 30 minutes of driving time after L & M worked on my van - the engine locked up…read more This failure was not related to a timing belt issue - the belt was in good condition. L & M claimed no reasonability. My van required a new engine. If you need engine service - go to Mad Hatter - 319-277-4323.

Not sure what happened to the other folks on those reviews. I've been to this shop twice now and…read moreboth times they've told me exactly what I needed and were straight forward, not trying to add any extra bs or cut corners. I was helped by two different people and both were awesome. Super easy, quick, affordable, and good communication. I'm very happy and will continue to go back. Thanks L+M.