To be instantly treated like a thief. I've been to Canadian Tire numerous times after work where I have my work backpack. In fact I have been to many places and it's never been a problem. However, my mother after I after I had been at work step into Canadian Tire and immediately some chipper security guard informed me: "We don't allow backpacks" So I just kept walking to the exit without stopping. He seemed a bit shocked and said I could leave it at the counter. It's my work equipment and therefore not allowed nor do I trust them to keep it secure. What day and age does this store exist in? Whereas a grown adult cannot do it and also I saw several other people with one he had left through. I took my business elsewhere, sadly to a non Canadian store and spent money there. I will not be returning. read more

I ordered new tires from Canadian Tire on line. I had an excellent experience getting new tires installed at the North Vancouver Canadian Tire. The price was reasonable and extra charges for mounting and balancing, cleaning the rims (they had corrosion and were leaking) and necessary wheel alignment were reasonable. I am very pleased with my new tires and the service I got at Canadian Tire. I recommend Canadian Tire for new tires. read more

I was advised by a local Mazda dealer that I needed 2 new tires due to a puncture in the sidewall of the tire at a cost of $400. I took my car to Canadian Tire in North Vancouver and James, who works behind the counter in their tire department, advised me that the nail was barely attached to the sidewall and easily popped out. James got their service staff to look into whether I needed a new tire and they reported that the tire was good....no need to replace the tire. The sidewall was still good and still very safe to drive. Thank you James for your due diligence and honesty. You saved me $400. I will continue to purchase tires from North Vancouver Canadian Tire. read more

I bought a bicycle at Canadian Tire. A couple months later, the pedal crank started creaking and I didn't know how to fix it. I waited a couple of weeks, then it fell off. We checked our warranty for the bicycle, brought it to Canadian tire on a Monday. By Tuesday it was ready to go, and the repairman fixed way more than just my pedal crank for free. It was like I had a brand new bike. Amazing speed and great job guys! read more

Canadian Tire - The things that were fixed. - Department Stores Near Me - North Vancouver, British Columbia

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Mr.Vahid, a great knowledgeable and helpful man in this store. congratulate to the manager by choosing such a expert people.

As ghetto as Canadian Tire is, their selection is pretty decent, and their return policy is even better. Parking is available in the nice large lot out front. Most of their items are quite reasonable in terms of pricing, though sometimes you do have to shop around. As with other locations, getting something exchanged as needed is quite quick and painless. Special mention. read more

Canadian Tire - Front of store~ - Department Stores Near Me - North Vancouver, British Columbia

Rude & lazy parts department employees who simply don't care. Have been having bad experience every single time I shopped there, but that's the only one in North Vancouver. Something wrong with store manager... Trying to find an alternative. read more

Amanda helped me and my friend buy bikes. She was Knowledgable, extremely helpful and made our experience awesome. Thanks for your help! -the two blonde ladies read more

I have dropped my car there for a mechanical issue, for which they couldn't fixed.(it was too complicated, but they charged the inspection fee nevertheless) And when my car was in their care, the car got a huge scratch. And guess what, it was not their "fault" even though car was in their care. Apparently, it happens quite often to other folks as well See link below: https://www.canadiantiresucks.net/canadian-tire-5206-hwy-69-s-hanmer-on/774-damaged-car-my-fault.html Anyway, the manager was nice enough to apologized but it sure will cause me at least $1k to fix it... not again... dont go there if you want to get screwed! read more

Wow this place is the place to go for your camping needs (and kitchen too). Unfortunately like all locations, finding an assistant can prove challenging (i.e. finding someone to unlock the butane storage cabinet to purchase some and then have it walked to the cashier due to people stealing them?) Ahh well. read more

Canadian Tire - Department Stores Near Me - North Vancouver, British Columbia

This has got to be the most colossal CT ever. Big sections on everything, especially the Kitchen and Lighting. Auto stuff too of cour I came here to get those motion sensor plug in lights, auto shutoff. Impressed by their home stuff, almost like a mini-Rona. Their price guarantee is pretty solid, not only will they match it butgive 10% bonus of Canadian Tire money. Can't be as bad as our exchange rate lol. Already promoting their patio furniture. read more

Canadian Tire - Department Stores Near Me - North Vancouver, British Columbia

Two Saturdays, one Sunday and a return visit for installing the wrong part on my car. A waste of precious weekend time. Now my car has a sizzling noise by the left part of the dash and something squeals when I reverse. I really should go back but I don't want to spend any more time and annoyance going back there. I'd heard they had improved over the past but I suggest running far far away. read more

For a Canadian owned company, I am appalled at the almost non-existent level of customer service exhibited by most employees in this location. On two occasions, I have visited this store for significant purchases (it being the only one close to me), and each time have been met with disdain, lack of interest, and actual impatience that I seem to be taking up anyone's time in store. I make a point of asking politely, waiting my turn in line and providing as much information as possible to help the associate I am speaking with. In turn, I've been disregarded on more than one occasion, dismissed with a vague waving motion towards the general area of the store I should head to, and have ended up finding what I need on my own. My most recent visit was to make purchases for an emergency kit - upon asking a manager for a specific item (after waiting five minutes to even be acknowledged) the manager looked at me with complete disinterest, gave me vague information, and was utterly unhelpful in my request. The staff throughout the store are mostly part-time kids working weekends, which is painfully obvious when you ask them anything outside of their comfort zone. If you ask someone standing anywhere near another department about something in another, they simply state they don't work in that area and move on - no suggestions or offers to get someone else to help. I ended up spending an hour in the store, trying to find everything myself because I was apparently too much of a nuisance as a customer for anyone to direct me accordingly. Not like my being in the store perpetuates the minimum hourly wage there or anything.... Of course, there are the exceptions to the rule. Perhaps the owner of this Canadian Tire should take a moment to review his staff practices, and use those that have some idea of how others should be treated as examples for the rest to follow. read more

Horrible customer service, which isn't unique to Canadian Tire, but this one has the distinction of employing bratty teenagers who'd rather be elsewhere let alone give you service. It's so bad that upon my last experience I was so hassled that I resorted to cussing out the teenager serving me. I'm ashamed I did that, but just to highlight how deplorable their service is. Basically I was trying to get a refund for an item her coworker had just overcharged me for, and she was adamant that I had gone and emptied out the bottle and filled it with something else. Considering you can't find anything in their giant stores with hardly anyone to help you, their uncompetitive prices and their crappy return policy I scratch my head at why they've become a Canadian institution. I rarely went there and no longer will. read more

This Canadian Tire is out of the way for us but offered the best price for a new car battery. These babies aren't cheap and you'd figure for a ticket item more than a hundred bucks, that they'd include the installation with the purchase. Nope. They wanted another 66 dollars to do that. Yeah, you read that right. When the big guy asked the cashier about it, he responded with; "I guess the margin on a battery is pretty small". The big guy's response was right on, he said; "Well there's 'margin' on my coming back..." Big points to the big guy. Small points to C-Tire. read more

I bought a bike from here, first of all the bike is absolute crap and a waste of money. Second it comes with a 1 year warranty and I had a squeaky noise that started after a few months. I took it in 4 times to get this issue fixed (each time they had my bike for nearly a week) and they still did not get the the issue fixed. At the very end when they finally fixed the issue, I noticed that the tech had written a note on the bike saying that they should not take this bike in under warranty anymore because its been worn?!?! That was the last time I bought anything else at this location! Terrible service! read more

Great store, everything is pretty easy to find. (They also have a big customer service/key cutting counter and that lady knows where everything is!. Parking is really good too. read more

The staff are miserable, and not helpful at all. This store is huge, loads of parking. There is lots of stock in this store, but the people here just make you so emo as you leave. Walking through the cashier blocked exits is like a guilt you into donating money commercial. read more

Canadian Tire: please stop hiring so many teenagers. Good for you for employing youth but mix it up with employees who are also older and who have some customer service experience. Your products are fine but your staff is lacking service, experience, and knowledge. read more

Drove from Coquitlam and waited 20 minutes to be told that the tires I wanted were on hold, although online inventory shows them in stock. Sales associate Arvin didn't offer any help. Went to kaltire, got three quotes and they didn't have the tires in stock but they're gonna get them the next business day from another location for me. Happy to give them my 1500 instead. read more

I am a bit bothered at how poor the staff treats me. Shopping here gives you the feeling you are a nuisance rather than a valued customer. Prices aren't anything to get excited about. I hate going here and will only do so if there is really no other option, read more

Worst place to apply for a job. I had come in to hand in a resume, dressed in a very professional respectful way, and had went home being told I would receive a call back in only a couple days for when to come for an interview. I had patiently been waiting. 1 week had passed and I still hadn't received a call for when to come in, and I've been really eager to my own money. It had been a week so I had gave Canadian tire a call about when to come in and why it's took so long. They had explained that there's a lot of resumes to go through and it can take a while, and I had understood. 2 and a half weeks had gone by and I still hadn't received a call. I had finally called and got the chance speak to the head manager. She had told me to come in for an interview in a few days, so I did so. I had gone in with great attitude, professional look, and listened more then I spoke. The interview went well and I went home being told I'd receive a call back "Tomorrow" to let me know if they had found a position. I hadn't received a call back on the "Tomorrow" and what do you know, another week had gone by I hadn't received a call. I was pretty frustrated at this point because it had been roughly a month without a job without any answer if I had been working there or not, and I told myself there's no way I'm not getting this job after this much stalling. I called one week later after the interview after expecting a call the day after. The manager had told me there aren't any positions available and I had been declined. If your ever looking for a job, don't ever rely on just one place especially if it's this place. read more

I needed to change my tires and asked for a quote : Tire : Motomaster se3 website : 109 each on sale . I went to the store asking about them : on sale for 86.75 $ !! ok , nice. I asked about alignment service: 129. Quote : about 380 Today I went to get an appointment : Tires same price . but when I asked about the total: 650 !! After reading lots of bad reviews about the auto service , I just left to Midas. paid 480 include tax with an excellent customer service. The middle age person at the desk was great but 2 young blond individuals at the auto service desk are extremely rude . I'm not sure if they work on commission or minimum wage. but they need significant improvement ! I never had any issue at the general floor section and i will stay a good customer for them but never again at the auto service. read more

I went in on December 19, 2012 (Wednesday, 3PM) with the full intention of purchasing 4 Michelin X-Ice winter tires for my RAV4. I stood at the automotive service desk for a full 5 minutes, in front of 5 service reps without any acknowledgement. Oh wait, the big, burly blonde guy who seemed to be a "manager" did acknowledge my presence by looking up, looking right at me, then carrying on with what he was doing. Apparently, paperwork is more important than selling things at this location! The blondish girl walks straight into their little office to shuffle papers around, the other two guys were busy with other people and the fifth cast member was one of the tire mechanics who had a quick question for his manager (as it seems to me). The Chinese tire mechanic was the only one who bothered to approach me, smile and ask me what I was looking for. Unfortunately, not being an actual customer service rep, he had to delegate me to one of the younger male, Asian customer service rep. But hey, at least, he said hi. So for the second time, I tell the younger customer service rep what I wanted to purchase. Great, he prints up a price quote for me (which I already knew from the Internet). I asked if they could fit me in for tire service the same day. Sorry, he says, they're booked til about 5PM. Fair enough. I ask if he could call the Coquitlam location if they had the tires in stock and how busy their service times were. That's when it went downhill. He tells me he has the store number and I can call them myself. I get annoyed and tell him to do his job (which I believe, is customer service). I tell him, please call them, it's an internal phone call. He responds with, sure I can give them a call for you but just to let you know, we're all INDEPENDENTLY OWNED. Fantastic. I don't care. I just know that I wanted to spend $1055 at a Canadian Tire and you said no to me. Tap. Tap. Tap. He taps into his computer as I'm standing there, incredulous. At that point, I'm one of the two people at the automotive service desk. In the background, I visibly see the agitated blonde "manager" man snapping furiously at the nice Asian tire jockey. Based on what I hear from their conversation, blonde guy's exasperation seems to stem from some kind of mild language barrier. I think to myself, your tire mechanic isn't gonna be happy with this treatment and I don't trust that he will do a good job with my car. I think, I can't trust my life (driving safety) to a crew like this. Phone rings. My young Asian service rep decides to pick up and help the customer on the phone instead of me. That's right! Because I'm now attempting to buy my tires at another store, he doesn't care. Funny thing is, he could have easily attempted to salvage the sale since this North Van location is 10 minutes down the road from work. But no, he didn't give me any options. So after another 3 minutes of listening to him help the phone customer, I walk out. And drive to the Coquitlam store myself, being closer to home. Being a Costco customer, I would never even have walked into a Canadian Tire if it wasn't for their sale on this particular tire. Brutal with a capital B. Oh, and thank you so much for telling me that it's an independently owned store. Because now I will choose to patronize other locations and tell everyone I know how horrific this location is. To the owner: your employees CLEARLY do NOT CARE about your business. read more

Talk about bad service. Went there a few weeks ago to get salt when everywhere else was sold out. I made sure to call in and be there well before their next shipment was arriving. I also figured they would have a limit per customer like other CT stores did in town , but nope. By the time I got to pay people ahead of me had already purchased all the salt that was in by the dozens and hundreds of bags. Irresponsible move by the store. Will not be coming back. read more

*The Money Pit* Keep driving, right on by. You might as well burn your $$$ or give it away. We've thrown away hundreds of dollars multiple times with them, and wasted entire days waiting for them to fix things THEY said needed fixing, only to discover they never fixed it. And this happened on three separate occasions. Good grief! The fourth and last time they actually forgot to put back our very large SUV engine cover. They called us a day or two later to tell us they'd found it - Seriously?? This thing is huge. How can you miss something that big? At another location, they installed new wipers. They did not install them properly and, in a heavy rain driving on the highway, the rubber wiper dislodged and the metal arm scratched back and forth until we could safely stop. By that time, their incompetency cost us; a badly scratched windshield. Their staff are not knowledgeable when it come to mechanics. The upside is we've found an awesome honest mechanic so we won't be dealing with them again. read more

I can't believe they asked me to leave my backpack at the front when I carry around a laptop. I left the store immediately rather than continuing to look for my purchase. The customer service desk was quite rude and was not understanding when I declared why I wouldn't leave my bag with them. Sorry but I trust you no more than you trust me. read more

I have a love hate relationship with Cdn Tire... I get sucked in cause they have good prices and usually a good selection, plus the 90 day refund policy... I hate the lack of staff and how busy they get.... Never the less I keep coming back... They have the biggest selection of on "sale" home & auto supplies around.. read more

This store is printing receipts with a tricky "no refunds" on it. Of course, this is not part of the "contract of sale". Then, when the store wants to weasel out of a refund, they point to that receipt, not withstanding the corporate ads that say 'satisfaction or your money back'. Here is a CBC story (negative imo) view about this Canadian Tire store http://www.cbc.ca/thenational/indepthanalysis/gopublic/story/2010/11/29/bc-canadiantire.html read more

3 Stars for Automotive Services But 5 Stars for everything else. I come out with something every time I walk in this place. Close to home and close McDonald's and Tim Horton's and other places - so you don't have to sit there and wait while you car gets service. I've been forced to go to Canadian Tire for Oil Changes because I haven't had time for my usual one. $50 for an Oil Change?!? read more

Letter written to Canadina Tire over a month ago....no response, what a surprise. These guys are brutal. To Whom It May Yesterday, July 16, I went to your North Vancouver store specifically to get change counted in the counting machine close to the check outs. I had seen the machine in a previous visit and as there was no price information evident I thought it was a public service. I arrived at the machine and again say no notice of cost or fees and saw only a screen that had a start button on it. I opened the lid of the machine and deposited the coin in the top. The coin fell into the workings of the machine and I closed the lid. I then pushed the start button. The screen came up saying there would be an 11.9% fee for processing and asked if I wanted to proceed or back out. As the money is for a community group and I really did not want to lose any of it to a fee I decided I did not want to proceed. However, it shortly became evident that there was not obvious way of getting the money back out of the machine. I got the manager involved and she told me that there was no way of getting the money out of the machine. I said that I was unhappy because there was no indication on the machine that there was any charge until after I had put in the money. I suggested that it was too late for me, and while I was not happy I understood, but that they should put a sign on the machine indicating that there was a charge. She responded that the screen was quite clear that the first thing to do was to push the start button. I said that I had not done that and that this could happen to someone else so a sign might be a good idea. Your manager told me what I was describing had never happened to anyone else and that there was no need for a sign; it was quite clear how one ought to proceed. I asked her if she thought I was stupid. She responded "Apparently". I can't remember ever before in my life being referred to as stupid but I guess there is a first time for everything. At that point I asked her to get away from me. As you might expect I was pretty unhappy but I did not raise my voice, use foul language or otherwise cause any kind of a scene, I just asked her to get away from me. She obviously at that point realized that I was pretty upset and to her credit just left me alone. As I was getting no help from the staff and there was no apparent way to get the money back out of the machine I processed the coin. This processing cost our Lacrosse association $13.73. I have the receipt and am willing to scan it and send it to you. I feel that this was a completely unacceptable outcome to the situation. I feel that: as there was no obvious signage indicating a charge, or that once you deposited the coin you were committed and there is no way of retrieving the coinage once it is in the machine, Canadian Tire should reimburse the $13.73. Regarding my treatment, I do not know what you can do about that. I will shop at Canadian Tire again but it will likely be quite some time before I do. In the meantime I expect I will tell countless people about the events I have described to you....it's what we humans tend to do when we are cranky. Kind of a textbook lesson in poor customer handling. I would appreciate hearing back from you in regards to reimbursing our association for the fee of the coin counting machine. Thank you for your prompt attention to this matter. Jim Caruth, P.Eng. read more

Calling in to this store asking for a product is ridiculous. When you have young kids in the parts department who don't know anything about parts it is hard to get service. I was put 5 minutes on hold, then I hug up and called again. Then for a boat part, I was transferred to the sports department. Where Jenny took over. Jenny from sports said hello as the others. Asked for my part and tried to search for it on the computer. When Jenny could not find the part and was distracted talking to friends whom you could hear in the background.... Jenny hung up the phone. Called back again and this time remained in the parts department. This guy searched for my part and in 4 minutes told me he couldn't find it. Honesty is the best policy. I was friendly the whole time, because I am not an angry person. Please work on your call process. read more

I needed a universal joint pressed out of a driveshaft. ( driveshaft already removed from car) I was in the neighbourhood so I dropped by the Main Street Canadian Tire to get a price. The service desk guy said $25 ,maybe $50. I went home, grabbed the driveshaft and brought it to them. The new guy said at least one hour, minimum $110. If it takes an hour to do a 5 minute job, maybe you shouldn't be in the automotive repair business. I took it to a tranny shop one block away...$20 read more

The floor staff in the store have really upped their game recently. When you ask for the location of an item they sell, they'll tell you where it is with a smile on their faces. It's a nice change from days gone by. Good work. read more

TIRE REPAIR PRICE SHOCKER at North Vancouver Main Street Canadian Tire Location. Maybe I am out of touch, but paying a 70% premium for a simple repair of a 17" tire over their price for a 16" tire seems a little rich for my blood. The cost was $50.00 plus miscellaneous 10% for shop supplies, then the unavoidable tax. Next time will find me back at OK Tire where the cost 2 week earlier for a tire repair that Canadian Tire could not fix, was $30.00 plus tax....no additional shop supplies. No, I was not our hunting for nails and screws, just an unlucky month for my tires and my wallet ! read more

I was in this store looking for some spark plugs for my girlfriend's car. Found the book that list which spark plugs her vehicle needs but couldn't find the spark plugs. Good thing I thought to ask at the automotive parts desk because, as it turns out, they don't put those spark plugs on the display floor; they keep them in the back room. NO SIGN WHERE THE SPARK PLUGS ARE TO TELL CUSTOMERS THAT SOME SPARK PLUGS CAN ONLY BE PICKED UP AT THE PARTS COUNTER. NO INDICATION IN THE 'SPARK PLUG BOOK' TO TELL CUSTOMERS THAT CERTAIN SPARK PLUGS MUST BE PICKED UP AT THE PARTS COUNTER. The young man at the parts counter was friendly enough, but they only had 2 of the particular spark plugs that I needed. (My girlfriends car is not a 2 cylinder car.) He checked the computer to see what inventory the Grandview store had, and he made a call to them to confirm their inventory. This is where things get worse...much worse. Please see my Yelp review of that store. If you don't have time to read that review, just know that I wouldn't recommend anyone do business with that automotive/parts department. Horrible! Just horrible!!! read more

Went in to buy a power pack about which I know very little. Counter man was very helpful & informative, spent quite a time explaining options even got me a sale price that had been on offer previous week read more

I find it over all, pretty good.Mostly all young people .Some even look as young as 15.Like any group of people some all excellent,some average and the odd one almost rude in their disregarding or avoidance of you. Jaden I can see your point but. I too would take that personally because I am honest and don't like to be considered a possible thief. Hats off to most of you for your efforts working @ Canadian Tire read more

The store itself has everything you would need from a Canadian Tire. The store is big and has a variety of different items. The one complaint I have about this store is that it seems that they hire really young kids who don't have a clue of what they are doing to work their. I needed to buy an oil filter and talked to 3 different people who seemed to be under 18 and non knew what an oil filter was. I do go back frequently so no major complaints. read more

I am giving this rating to the Main Street Canadian Tire solely on the merits of one outstanding young employee whose name is MacKenzie (I believe that is how he spells it). Polite, helpful, goes the extra mile and calls when he says he will. It's very clear that this employee enjoys his job and will go on to higher things. I am guessing he is a student. We also had exemplary service from a female manager there during the recent purchase of patio furniture. She too had a true desire to satisfy the customer (us). read more