All of these 5 stars go to Celine who is at the front desk of their auto section. She went above and beyond to try and help me get my MVI sorted in a really short time span, including repeatedly calling other places And coordinating with their techs. She was very flexible and a great problem solver, despite their busy schedule. Really excellent customer service. read more

I went for a vehicle inspection, and came away feeling pushed around and that the staff did not see me as a person. I was told that the vehicle inspection would be an all day affair; drop off the car, and you'll get it back "sometime before 6 pm". I am not sure how anyone can be expected to plan a day with such vague timeilnes, but- fine. One day, I thought. They failed the car on inspection. I found this interesting, as the car did have a vehicle inspection last year in another province, and passed. It has not been driven any differently since that time, and I hate driving, so in fact the car has hardly been driven at all. Conveniently for Can. Tire, this made the cost to me nearly double. Blindsided, I agreed when they said they'd need to keep the car for another day to make the repair. I had no choice- I have a timeline to get this done, and no other weekend in the near future will do. All I needed was someone to drive me to my neighbourhood. Canadian Tire left me stranded, without a vehicle, for an entire weekend, gave me only the vaguest of timelines, and the staff that I spoke to were entirely unconcerned about this. I am new to the province! I have no one to help me with this, so all I needed was someone to take less than 30 min out of their day to save me hours of mine. "Taxi or bus" they told me- ah, so in addition to making the price of this visit spike, you expect me to pay even more on top of that? As though I don't have a mountain of other bills to pay, and an employer who is refusing to pay me my full salary? "Well, it's your problem. I have another customer waiting" I have had an entire weekend ruined by Canadian Tire staff who did not treat me like a person, only a cash cow to be milked. I have had vehicle inspections done in other provinces, and no other auto shop has treated me so callously- even if they couldn't provide a shuttle, there was still more kindness shown. Canadian Tire has lost my business, and I would never advise anyone else use their services. To be fair, there was one person on the Saturday team who I feel did at least sympathize, and made an effort- but one person was not enough to salvage the situation. read more

Never buy car batteries at this store 2965 Gordon Road, Southland Mall #65, Regina, SK. They sell bad battery and did not refund.

Hello. I had a truly awesome experience today at Canadian Tire, Gordon Road. This is in sharp contrast to yesterday. This afternoon, I phoned this location and spoke to a very competent young lady, Madison. I asked about electric knives, she said the store did sell them. She found them while on the phone with me. She told me exactly where to find them, gave me the brand and the information that they were on sale. What a pleasant young lady. I drove to the store, found the electric knives, and checked out. I asked for her at Customer Service, she was right there. I told her how much I appreciated her efforts and the explicit directions that were perfect. This made such a difference in my experience. Hang on to this young lady - she is going places for sure. (Yesterday, I was in the same store, looking for the same item. I did not see them, and asked two individuals if Canadian Tire sold electric knives. One young lady said "No" no offer to check the website or anything, just "No". The other young lady indicated that she was still in 'training' - this is understandable, however she also did not offer to look on the website. ) In short: Madison, is a young person who needs to be nurtured and provided with support. Thank you, Linda Hagen Now there's a problem: I have no intention of signing up to Yelp. I just want to let you know about this young lady.. I will sign up to post this. That's it. read more