We arrived on a Saturday afternoon and were promptly greeted by the staff. We had a reservation so check in was easy. We went to our room but found that it was not made up so we returned to the front desk and were assigned a new room. It was not a big deal. Our new room was clean and comfortable. We had a restful night's sleep. check out was not until noon! Nice but we were ready to go by 11. read more

Candlewood Suites Windsor Locks Bradley Arpt - Our kitchen - Hotels Near Me - Windsor Locks, Connecticut

Even tho this hotel was being renovated, that's no excuse for the condition of my room - an unhealthy, horrible mess. My room's "new" lvm flooring was covered with debris. It had not been vacuumed. The worst of it was the BED BUGS AND LICE in the bedding and all over the mattress fabric. Do not stay here. Sleep in your car instead! It's not worth it. Oh, and the clerk was impatient and rude. read more

Funky, cigarette smells in the room. No alternative rooms available. Location is convenient. Rooms, halls, and lobby all need renovating. Probably updated in 2007 or so last. Ugly and smelly. Clean enough. read more

Candlewood Suites Windsor Locks Bradley Arpt - Art or stain? You be the judge - Hotels Near Me - Windsor Locks, Connecticut

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This place is a bargain for what you get. I got a single king room and it had a huge desk and a kitchenette complete with a full size fridge/ freezer, dishes and even a dishwasher. The bed was super comfortable and the shower in the morning was excellent. The room itself was spotless. I'm honestly sad I only stayed one night. The only thing I would change would be an upgrade to a smart TV so you can use your Netflix/ prime, etc. The basic cable wasn't really working for me. The building is also set back from the road a bit so it's a lot quieter. I would definitely come back. read more

Grate rates. Decent hotel. Room kind of smelt weird but not terrible. The lady at the front was really nice and the hotel is warm. If you're on a budget this is a great hotel to stay at. read more

It's exactly what you need by the airport. I arrived near midnight and the front desk guy was friendly and quick with check-in so I could fall into bed. Bed was very comfortable and the room was immaculate. The shuttle from the airport was a bit confusing but I got picked up soon enough. The only con was the intensely strong air freshener smell when I entered the lobby. It was so overwhelming that I had to cover my nose my with scarf. It wouldn't prevent me from staying there again, but I hope that that was just a one time thing. It was way too much. read more

This hotel is lacking customer service and professionalism. Requested to have my garbage taken and towels replaced on two different days. Was told it would be done, neither were done on either days when I returned from work. I do not recommend this hotel. This location is bad for the IHG name. read more

the lady at the check in will treat you like a dog. these candlewoods normally have good workers and nice rooms not this one. entry level job and they act as if they own the place. given a little authority and that causes a power trip read more

These people are very unprofessional my first day here two of the house keepers was first fighting outside the door they had new employees that new nothing of there job I had an extended stay which I only have to pay 1time for 100 dollar deposit they been making me pay everyday because the deposit cuz supposed they don't see the reservation the hotel is amazing as far as the room but the employees are horrible liers saying there a manger and I know there not so my advice to people if they go to there make sure u try to get a supervisor to deal with u unfortunately I never got to speak with one as if one didn't exist read more

Stayed here a couple nights ago as we had an early flight in the morning. We had a very nice and helpful lady check us in at night time when we arrived after 8 p.m. After getting our key and scheduling a shuttle for the morning, we immediately got to our room and settled into bed. The room was big but nothing special. My main complaint was that the blow dryer didn't work and actually sparked as I used it. The shuttle was on time and the driver was very friendly. I'd use this hotel again if we had another early flight. read more

This is a decent hotel with a close location to the airport but I would be lying if I didn't say I was disappointed. Here are some pros and cons: Pros - Close to the airport. (5 minute ride) - Free shuttle to the airport. - price was good, not great - Staff was pleasant and helpful. - Kitchenettes with fridge, dishes and a free popcorn Cons - No breakfast - no daily maid service - Rooms are a bit dated but partially remodeled - The AC unit is loud and must have a large temp cycle. I'd go from hot to freezing to hot to freezing all night long. - Hallways seem really long when dragging a suitcase over plush hallway carpeting. - The smoke alarm in the room goes off for about 4 minutes after I take a shower. Wtf. It has black electrical tape all over it so someone else must have tried to cover up the alarm opening. Lol Overall the stay was bearable, but I'll stay at a full service, non extended stay next time. Enjoy! read more

Great location for work and airport. Nicely renovated 1 bedroom suites. Priced right. Super friendly and helpful staff. Many area restaurants. Easy access and ample parking. The best in the area for long term stays. Free laundry a nice bonus with 5 washers and 6 dryers. read more

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The room was clean and nice. Other than that, that place is weed central. My coworker and I mentioned to the reception person but it went to deaf ears. My room smelled like weed all the time. I was in the 4th floor and it seems nobody cares if someone was smoking in their rooms. I was there for work, and couldn't sleep due to the constant noise from people at night. Please, take care of the pot central situation! Lol read more

Right away walking in the front door of the hotel I was greeted by a young man named John. His positive upbeat attitude set the tone for our stay- he was very friendly and extremely professional and made sure to explain all details of our stay right down to the parking and the hotel shuttle accommodations. The room was spacious and very clean and the bed was equally comfy. Wonderful experience and again, Johns upbeat positive attitude made this stay a 5 star experience! read more

Flying into BDL (Bradley International Airport) in CT? Then stay here at the Candlewood Suites! Not only are they conveniently located next to the Airport, with no bleed sound from jets, it's next to a bunch of restaurants and a bowling ally! Other perks are they have what seem to me to be like studio apartments fitted to be like hotel rooms not the other way around. I have a fridge, dish washer, microwave and 27" TV and a queen size bed; granite countertops are what I have to lay my toothbrush and razor on and the have great amenities: - 24 hour FREE Laundry facility (detergent and dryer sheets are .75 each) - 24 hour open pantry (with snacks, drinks and other things a traveler might need) - A gym (with one of each: Treadmill, Bicycle, Weight Machine, and Elliptical) - A Pool, that looks like it'd be great to swim in (I was there for a night and needed sleep) - Great Customer Service (On the fly they got me a room that was a decent price ($85 for a night) with all of the fixins in the room. I'd stop here again anytime I'm in New England area. Enjoy! read more

If you call the place ashtray it makes more sense, Dirty discuss , it's smell so bad I couldn't even sleep at night breakfast was a joke Very rude manager not hopeful that all was one of my worst experience read more

I stayed here for one night on my way to Hartford Airport (BDL). This hotel has the look and feel of a Marriott Residence Inn (and maybe once was one -- that's my guess!). My "suite" (really a large room) was comfortable and quiet. I slept pretty solidly for the 7 1/2 hours that I spent at the Candlewood Suites as a hotel guest. A shuttle drove me to the airport as soon as I descended from my room -- and then I was handed off to the fine folks at TSA. The personnel whom I encountered during my stay were pleasant and professional. No issues to report. read more

Kudos to Candlewood!! They graciously rescued us from the airport when our hotel next door to them had no shuttle drivers due to the snow storm. Kindness still abounds! read more

Decent place. Rooms are good size. Across the street from the airport. Several hotels here...i stayed at a few and really like this one. It is set away from the road and doesnt seem as noisy as the others. Plane sounds are minimal for airport closeness...which is relly nice. - MSZ read more

After a long day of travel the Candlewood Suites made their amenities available late night. Called as we headed to baggage claim at Bradley Int. at 11:30pm and booked our room at an affordable price. At arrival we were greeted positively and given our room keys. Given a coupon for breakfast goods in their pantry and reluctant to receive a free wifi password with high speed internet THAT WORKS! When heading into our room we were surprised to see a room with a full size fridge, dishwasher, and flat top stove. Absolutely stunning and nothing I've ever seen. Clean bedding and bathrooms and flat screen tv with cable for our entertainment. Customer service is excellent. Rooms are clean. Wifi is fast. Highly recommend if in the area. read more

Cozy place with all the necessities. I'd move in for good if I lived in the area. Rooms have everything you need, gym is adequate, pool is under utilized, and staff are friendly. They also have an on-site convenience "store" where you can get a late night snack or a toiletry item you may have forgotten. The location is right across from the airport and you can see planes flying very low overhead, but you hardly hear them, which is nice. They recently changed TV service and I'm very impressed with the number of HD sports channels they provide - NFL Network, MLB Network, Tennis Channel, Golf Channel, NBA TV, NHL Network, NBC Sports, Comcast Sports Net, etc. There are decent restaurants in the area, and even a bowling alley next door. Rooms have a full-size fridge, dishwasher, microwave, and cooktop. Oh, and free wifi and free coffee all day and night. read more

Stayed overnight to complete 1 of 4 nights I need for IHG's Big Win promo this year. Yes, I am one of those crazy points & miles people... The room is pretty large and well-appointed. It comes with a small kitchen in the corner by the entryway, equipped with pots & pans, plates & bowls, even a toaster oven with utensils. A bag of popcorn was waiting in the microwave. Comy bed and the shower was nice and hot. Check-in was seamless and I was very lucky and grateful to get a room at 9am - that was really nice of the front desk lady. As a PriorityClub member, I got a free spin on the wheel they have at the desk which netted me a free soda in their cupboard. I was also given a $5 voucher to spend, which surprisingly went pretty far. Canned drinks are $0.75 (bottled Snapple is $2), frozen entrees are $4 but they had instant yakisoba and other ready-made foods for $1.75-2.00. I also got a Cliff bar for $1.75. Check-out was not as seamless since their computer froze up. I also found I was supposed to ask in advance for the airport shuttle for my 9am flight, even though they advertise a 24-hour shuttle. Not really a problem since they called over the LAZ-Fly shuttle van within 10 minutes, but it was a little irksome how the girl working the desk made it seem like a favor. However, overall it was a great stay with large, impeccably clean rooms and nice little perks & conveniences to make your stay a but cushier. read more

If your stopping into Bradley airport and need a great place to stay. Candle wood is it. Clean friendly and at the desk Amanda will go the extra mile. Plenty of food and shopping in the area. They are also in the process of a complete remodel to make it even better. Awesome place read more

I have stayed here numerous times. From a couple days to 2 weeks at a time and they are very very hospitable. Big bathroom, full fridge, 2 burners and a good sized microwave, they even leave popcorn ready to be popped! They have a grill outside, free to use. Nice big hd TV, good sized closet, cheap laundry. The pantry is like having a little store very close. The people at the front desk Are very nice. I love staying here. I will be back! read more

My room was vouchered by an airline after an overnight flight delay. The check in process was swift and easy despite quite a lot of customers from the same flight needing to check in. The customer service rep (Carmen) went out of her way to make sure I made it on the shuttle at the right time in the morning. Long wait between shuttles but once you're on it, it's fast. My room met my needs- clean sheets, comfortable bed, quiet, with excellent water pressure and appropriate water temps. I didn't get to experience breakfast because I left too early, but having a microwave and refrigerator in my room meant I could take my reheated breakfast burrito with me. Not a five star hotel, but great service and a comfortable stay. read more

We stayed here for two weeks as we just relocated to CT. This is a very good place for business or personal stay. The rooms are neat and clean. The kitchen is well equipped and they do provide good cookware. The staff is really helpful. The free laundry and gym is a really great add-on. We were also given few free coupons to their Cupboard store. The free DVD/Book renting service is nice as they have a good collection of family movies. Overall a very good experience, would definitely recommend to friends and family. read more

Not the best candle wood i have stayed at. No mention of my platinum status. No extra points I do appreciate the breakfast voucher though. Unfortunately smells of pets. Loud guests. Unfriendly staff but a great location and decent value. read more

Excellent amenities and lovely layout for a small suite. (I stayed in Queen.) It's VERY convenient to Bradley Field and shuttles available when you need, rather than timed schedule. Small but full kitchen compares well with other hotels I've stayed in. Hotel is very well organized with guest in mind. But, as in most of life, the PEOPLE are what puts it over the top. I highly recommend it, unless you need lavish amenities and giant space. read more

We stay here whenever we visit Six Flags New England. Rooms are very clean, and come with kitchens equipped with pots, pans, and dishes. The staff are friendly and professional. Each room also has a DVD player and there's a good selection of movies in the lobby you can borrow. Indoor pool is perfect after a day at Six Flags. On our most recent stay, the hotel staff even signed a nice birthday card and included a free breakfast voucher for me! We love this hotel and always look forward to staying here. read more

We had a problem with our hotel.com reservation. The woman at the front desk, Carmen, took care of it and made sure our stay was perfect. Carmen was incredibly nice and helpful. Her consideration made our experience great. read more

I rated this three stars only because good condition of hotel and close proximity to airport. Physical facilities such as room, bathroom, bed, etc. in reasonable shape; I did not use gym so cannot comment on that. Do not know if there is pool; did not use. Great cable channel selection. Business center has two computers with internet access; first printer had no paper; the second printer had no ink. Poor staff service; I am platinium rewards member; called the day before check in to request for room facing OLD COUNTRY ROAD. At check in told only one room was available, right next to laundry and facing parking lot on ground floor. Lady at reception during check in was curt and rather discourteous, with the attitude that if you want to stay here, take what I give else do not come back. [I will not]. The rest of the staff take up on that attitude. All other IHG hotels I have stayed in have been able to provide a better room location. Fortunately, it was not too bad, just some shouting in parking lot at night and noise from air planes due to airport proximity. No oven in kitchen so asked for toaster oven [was easily able to get that in other Candlewood locations]; told there were only two and one was given out and the other had no shelves so cannot be used. Really?? You are charging $109+ every night for every room and you cannot spend $30 to buy a toaster oven from Walmart?? Gives five dollar credit for breakfast but all that gets you is a small cup of cereal and smallest carton of milk [you pay extra for everything else]. One of the two bulbs in bathroom was burnt out. read more