The following is an account of my experience working with Amy Caniglia of the Caniglia Real Estate Group. Her lack of due diligence in accurate representation of the listing and her consistent disregard of ethics and basic business morality is documented below. Amy Caniglia was recently the sellers agent on a property I was pursuing in Fairplay. During the time of more than a week after seeing the property, Amy Caniglia was unresponsive to a series of calls and email inquiries with basic questions. These basic questions included the request for product data and information on the solar power system, of which there was no response from Amy. Based on the realtor remarks in the description of this property, ("Home has fully functioning solar system which means no monthly electric bills") I moved forward in good faith hiring inspectors, etc. to inspect all components of this property, including the solar system, only to discover that the solar system was not properly functioning (properly or at all). It was also documented in the official inspection report that the system would not pass current codes which protect user safety. During the inspection the "fully functioning solar system" was unable to even power light bulbs as documented in the official inspection report. At this time, I proceeded to try to negotiate in good faith to come to a reasonable compromise in an attempt to update the property to be as represented in Amy's words in the listing ("fully functioning"). Despite the fact that the property was misrepresented by Amy in her listing description, and her unresponsiveness to provide any information outside of the listing before bid, Amy and the seller were not willing to share the cost to update the solar power system to how it was represented in the listing as "fully functioning". At this time, I consulted with three separate subject matter experts, including the official solar power inspector on the project, all who advised me of the same scope and approximate cost it would take to update the system to function. I provided these accounts to Amy, and again tried to negotiate in good faith to share some of the costs to update the system to how it was misrepresented in the listing. Again, the seller and Amy, were unwilling to compromise even though the property had been misrepresented in the listing. At this point, I had no choice but to withdraw from the purchase, as my loan representative advised me to do so. He explained to me that due to the absence of a reliable energy system as advertised in the property description produced by Amy, the property would not pass the appraisal. It was the misrepresentation of the property description on the part of the Seller and Amy Caniglia, as to the state of the solar system, which motivated me to move forward and hire professional services to inspect the home. If I had been made aware that the home in fact did not have a functioning solar system, I would not have offered the full purchase price or would not have moved forward with this purchase. In light of these misrepresentations, all I asked was that I be reimbursed for money spent on the inspection which proved misrepresentations in the property listing description. Instead of doing the ethical thing of reimbursing me of the costs I accrued due to her errors, or even a compromise to share the costs, she and the seller declined to take responsibility financially for their mistakes. When the property went back on the market, I was shocked that the property was again listed at the same price and again the solar power system was misrepresented and that Amy Caniglia and her group still did not disclose the problems with the solar system. Unfortunately, it appears that Amy and the seller will knowingly attempt to conceal this costly limitation of the property in an attempt to entice a buyer into purchasing a property in which the power system has "value that is negligible", as documented in the official inspection report. The components included in this solar power system have an expected shelf life of 10 to 15 years. The system is 22 years old. The existing components either do not function now, including the battery bank, which is the most expensive component, or will need to by replaced in the very near future. When this happens, the system components will need to be replaced, which requires a permit. The permit will be difficult and very expensive to acquire for the buyer, because as is documented in the official inspection report, the system "was assembled in a piecemeal fashion and would not pass an electrical inspection under today's standards." I admit that I am not a lawyer. I do not know if Amy Caniglia's actions were illegal or not. It is evident by her actions though, that Amy Caniglia operates without moral compass and is willing sink to a disappointing and surprisingly low ethical standard when it comes to her role as a real estate agent. read more

Amy was fantastic to work with and was extremely knowledgable. She was a life saver for us in a complicated realty market. We really enjoyed working with her. read more

We purchased our cabin with Amy Caniglia providing services as a transaction broker. Purchasing a mountain property takes specialized expertise and she went above and beyond to get the deal closed. Amy and her staff are pleasant, efficient, professional, knowledgeable, and responsive. I highly recommend Amy as either a seller's or purchaser's broker. read more

Amy helped us find the perfect mountain getaway. She is very knowledgeable about the area and spent time showing us different neighborhoods so we could have more context when looking at online listings. This was extremely helpful when trying to buy a home in a competitive market while living outside the area. She also scheduled a viewing for a home she thought we would like the day it was listed (before we asked), and it ended up being the winner! read more

We listed our house with Caniglia and sold it very quickly at full price. The entire time the house was on the market Amy was quick to alert us about any documents we needed to sign. She also had great advice and is very knowledgable. I highly recommend Caniglia Real Estate Group. read more

Amy and her team are great. She is knowledgeable, honest, helpful, communicative, patient, thorough, and flexible. You will not find better! read more

Amy came highly recommended to my husband and me from one of her previous clients. Having lived in the Denver Metro area for over 14 years, buying and selling various properties, we were 'seasoned' real estate owners. We worked with various agents in the Denver area and moving into Park County was by far the easiest transition it could have been because of Amy and her Real Estate Group. Amy took us under her wing and guided us through what could have been an experience of headaches, but was rather full of positive experiences. Amy truly met us where we were. I have a large student loan debt problem and Amy led us to a highly qualified lender that worked with us day and night in order to get the house we were able to afford. Beyond financing guidance, Amy never ceased to amaze us with her professionalism, promptness of correspondence, scheduling availability, and above and beyond assistance in needed fact findings while searching high and low for the perfect home. In addition to everything else, once we purchased our home, Amy has continued to be a resource for our family. We have continued the pursuit of other real estate properties, nothing has come to fruition, nonetheless, Amy has been there to guide us and provide invaluable assistance. As far as to even help find answers for work we are doing on the property we purchased from her a year and s half ago. I cannot say enough for how gracious Amy Caniglia is with her time and knowledge of this beautiful area of Colorado in which we live. She goes above and beyond with her clients, not only throughout the home-buying process, but even the time after your home is purchased she is there to support her clients. I would recommend her to my parents, other family, friends, and anyone needing a recommendation for an efficient, hardworking agent. read more

Amy listed and sold our home in Park County. Easy to work with--realistic, encouraging, flexible. Excellent communication skills--prompt, timely, direct. Felt she really heard our concerns. Good sounding board for tough decisions. Knows the area market well. Went extra mile to be helpful to us, especially when we moved across the country. Great support staff. We recommend her highly! read more

Amy met us on short notice to help us view different properties. She was knowledgeable about the area, and she made this process as simple as possible. Highly recommend! read more

We could not have been more happy to work with Amy in finding our new home. She was extremely helpful and went out of her way to make the whole process go smoothly. Her knowledge of the entire area helped us out immensely. We found exactly what we were looking for because of her help. I highly recommend working with her. read more

I have sold a mountain property and recently a duplex in Park County, and this is the ONLY real estate office I will work with!! Bonnie Paffenroth at Caniglia Realty has sold all my properties promptly and with the utmost professionalism during the entire process! And, even in the aftermath of the sale, she is kind enough to send a lovely customer gift. What a delight to work with this real estate office and specifically Bonnie! read more