Dr Thompson is a very kind, wise and sweet caring physician…read more Dr Thompson even came to my father's home one night later in evening to help my father after a serious injury and was having symptoms. For Dr Thompson I give him 4 stars for his ability to practice while struggling with Parkinson's disease and the difficulty being able tolerate his bossy rude and very unprofessional wife Sara. Be prepared if you call the office, Sara will be sure to be terrible to you, she will talk so fast you cannot understand her, and she will not be considerate to your needs. When you make an appointment and come into the office expect the same rude and unprofessional behavior. For example, if she knows you, don't expect any polite conversation or her to ask in a general fashion " Hello Mr so and so, how are your doing this morning?". She will however not acknowledge you are a human being, she will treat you worse than a bad pet and talk so fast and mumble something you can't understand or boss you around. Dr Thompson- I encourage you to keep practicing but without your wife ever talking , ever answering and never have any patient interaction. Better yet, do not have her in the medical office at all. Patients deserve to be treated with respect, compassion and in a genuinely caring and kind manner. Every body has a bad day but she is is truly unlike any person I have ever encountered in my over 30 years in a medical profession. God bless you Dr Thompson and thank you for all you have done for our family.

I'll start with the good - the receptionist was fantastic!…read more The Dr? WORST BEDSIDE MANNER I HAVE EVER EXPERIENCED & I've survived cancer so I've seen a LOT of Drs & Surgeons. The Dr actually walked into the reception area & announced a very serious & completely unexpected diagnosis IN THE WAITING ROOM. Then, when asked, what I would consider to be reasonable questions about this diagnosis, he refused to answer any questions except to tell me to consult my GP even though I told him it would take me weeks to get an appointment. When I later called him on his lack of professionalism & care, he was even ruder & called me a liar.... Basically said I was just mad because I didn't like the diagnosis. No, Sir, I didn't like your attitude, lack of professionalism, nonexistent empathy, rudeness & failure to provide ANY information about a very scary diagnosis!! If I could give him zero stars I would.

I went today to the clinic to see a doctor, and unfortunately I saw Dr. Douglas Datonye , he is by…read moreall means the worst doctor I have ever seen in my life, he is unknowledgeable, rude and careless. He should not be allowed to practice medicine, I wonder how did he obtain a license in Canada. In short he ignored my symptoms, and asked me in an angry tone " WHAT DO YOU WANT ME TO DO. I was shocked that this was really happening , he kept saying it is the flu, it is the flu without looking at me or examine me . He handed me a puffer ( doesn't work) , and ended the visit.

After being a patient at this clinic for a number of years they have told me I must find a new…read moredoctor. All because I had a phone appointment for 4:00PM Aug. 30, I had to go out at 4:30 and they did not call until 5:00PM they say it is normal to have to wait up to an hour for a phone appointment, so I made the mistake of mentioning that my time was also important and I could not see it taking an hour to give a call. I needed a prescription renewal for High Blood Pressure and I was going to be going out of town for a week. Upon returning I called for another appointment and was told i would be recieving a letter saying I would need to find another doctor. I guess Dr. Bhalla's ego is so fragile that she could not handle the stress of being the recipient of a tad of frustration. So now I have to find a doctor to treat my hypertension. Maybe if I die of a heart attack she will feel good. My thought is that if she cannot handle that stress should she really be practicing medicine I mean there must be more stressful things than someone saying I am also busy and have things to do. My time is as valuable to me as hers is to her. Why do doctors think they can keep you waiting but dare you mention anything and BAMM you are out of there.

Today I was ripped off my the Gateway Medical Clinic. My…read morefamily doctor, who shall remain nameless, had to retire his practice due to personal illness, and I therefore was notified that I would have to procure another family doctor. "No problem", I said, "which doctor at Gateway will I be able to see?" I was surprised to hear that no other doctor at this facility was taking on any new patients, and that I would have to fend for myself in finding another physician, which I proceded to do. Then came the money grab. In order for the new doctor to be able to take on both my wife and myself as patients, he would require my medical records which I would have to have faxed over. After losing or misplacing or not receiving the faxed request I decided to get a hard copy paper myself and hand deliver it to Gateway. This brings me to the blatant charge. Even though I did NOT change doctors for any personal reasons, but only because my doctor retired, I was told that I would have to pay a transfer fee of $50.00. EACH! A hundred bucks to fax over some paperwork, and for a service for which I was in no way responsible. If there was a minus rating, I would have used that.