Dr. Canoutas operated on my wife's foot that had been giving her trouble for a long time. She had been to two other specialists and and was not confident in the ability of either Doctor. One suggested a complex surgery that would have required a long recovery. Dr. Canoutas explained, very professionally, why that extensive surgery was not needed and in its place he could do a simple surgery that would fix the problem. The other doctor had completely misdiagnosed the situation. Dr. Canoutas was always very professional and spent a good amount of time explaining to both of us what the problem was (using X-rays of the bones) as well as what the surgery would be like and what to expect as far as recovery was concerned. On the day of the surgery he was very personable and again spent quite a generous amount of time with me as my wife was in recovery. Recovery has gone well and it has taken only 2 weeks for her to be about 90% back to normal. The staff was great. Appointments were easy. Wait times were minimal. Insurance was handled properly. we could not ask for a better experience. We are both impressed, and would highly recommend Dr. Canoutas. read more

First visit, still getting to know this Doctor and he seemed nice but had very little time for the patient Doctor experience. The doctor's experience of course was there but he seemed to be in a hurry even though I had an appointment and was there early. Staff was great and did not have to wait long to see him! But, not sure about Dr. Canoutas still deciding due to his inpatience and hurrying while cutting some of my nail. That nail hurt for two days afterwards due to him cutting so fast and catching the skin with it. I hope to have a better visit on my follow up. read more

I went to Dr. Canoutas because my podiatrist was on vacation. There is another podiatrist there, but she didn't have anything later than 3:30pm. I was called back at the time of my appointment. Dr. Canoutas and the staff are a friendly group. The 2 stars are for the way my toenail looked after he cut them. On my right foot, third toe he left a sharp piece of the nail on that toe. They file your toenails after the doctor clips them, the sharp place was still left after that. I had to clip that nail off myself. I'm watching my big right toe, he didn't get that nail like Dr. Pike would have. My podiatrist cleans all of the dead skin around the toenail, not a comfortable thing, but she does an excellent job. Your toes look and feel so much better. If I'm not able to see Dr. Cassandra Pike, I will wait on her. Yes y'all Dr. Pike is the "bomb" when it comes to cutting toenails!! read more

See all

I had an appointment at 7am and the front desk clerk lady with blonde hair was very unpleasant and rude. It was so bad I felt I have leave a review and I've never left review on office staff before. The one star is for her only. If I could give her zero stars I would. She was about 5 minutes late and did not even apologize for being late when she walked in or at the time of checking the patients in for their appointment. It made me feel like as a patient I was an inconvenience for her and I'm sure this is the way the other patients felt too because her interaction was the same with each patient that she checked in. She did not say good morning or welcome anyone that came up to the desk to check in for their appointment. And when asking for insurance information from the patient she did NOT use please or thank you. There were 3 other patients there and no one got a good morning, welcome or thank you when interacting with her at check in. One patient said good morning and thank you and no response back from her at all. I heard one patient say "your welcome" to her twice after she signed her credit card receipt for payment and she finally said thank you Reluctantly. The first experience you have at a practice is the front staff. She is so important to this practice and patients even if she doesn't realize it. This is absolutely the worse front staff experience I have ever had at this practice and I've been coming here for over 10 years. Dr. Canoutas is an absolutely amazing podiatrist. He is caring and compassionate with his patients and I know from all my years of coming here this person is not a good representation of the podiatrist in this practice. Luckily I know from previous experiences with Dr. Canoutas that he is great and his nurses are always nice and pleasant but the front desk check in lady with blonde hair should just remember she is a representation of the practice and she should always want to make sure she is making a good first impression on every patient that walks through the door. She is a very important part of the whole process. She is the first person a patient sees and the last person a patient sees. It is important to remember in a healthcare setting when a patient comes to see their doctor most of the time it is do to being in pain or having something physically going on with them so it is very important to be empathetic and compassionate to all patients she encounters. And no one today received any of that from her that I saw come through the door. I hope this can be addressed and fixed so that the initial interaction a patient receives at a visit will match the excellent level of care that patients receive from the podiatrists and nurses in this practice. read more