recommended to landlords! They serviced two of my apartment…read morebuilding's gas fireplaces and gas heating systems. Gordon and his team delivered great service and quick responses. I just need to call and book the service in advance and they will take care of the rest of the job. They work great with my tenants and get the job done.

Had Gaslight over to do tankless hot water heater and furnace services to prepare for the winter…read moretime. Gaslight installed the furnace a few years ago. Learned from the technician that the services are eligible for FortisBC Appliance Maintenance Rebate from Fortis. Would apply for the rebate as suggested.

My old copper pipe in my kitchen had a hole and was leaking. My landlord called them and they came…read morein under an hour on a Sunday and replaced it for me. The plumber was very friendly and got the job done quickly.

Gary sent a staffer at their first visit and they never actually investigated the problem, they…read morewent downstairs to check things, ran into another plumbing company already in the building and then left without returning or telling us what they did or didn't find. Months later when still dealing with the problem Gary showed up himself and then kept interrupting me with his guesses as to the problem's source without running the test as South Island Mechanical did (who did a great and consistent job). I informed Gary that in order for the problem to show up you needed to run the hot water in any of the taps for about 15+ minutes. At which point black tar starts to come out and form on the water and stick to everything. Gary didn't even look at the material that had accumulated on the tub walls from just one use. He kept instead chatting us up while repeatedly shutting the water off after a couple minutes and looking at it with his flashlight. The most insane thing I've ever seen as I used to do some plumbing myself and we never used flashlights as they just cast shadows that are confusing and don't help identify things floating on the surface, they just highlight dust that floats onto the water. You don't need a flashlight to see black tar that smears when you rub your finger on it. After failing to repeat the issue (while I kept saying that he wasn't running the water long enough) they opted to go to the boiler room to see if one of the bladders had started to decay. I had already wrote that theory off as decayed rubber turns to a desiccated solid and DOES NOT turn into a tar like substance. I told Gary as much and he agreed that would be the case and you then expect to see stuff getting caught in the nozzles. He didn't find anything since the black tar comes out as a hot liquid and doesn't stay in the screen. So he just assumed his supposition was correct and that we must be liars. Yes Gary the pictures and videos I showed you were faked...I went to the hardware store and bought some bizarre material I've never seen then somehow got it into the pipes just for the videos of it coming out of them. He and the super never came back up to take the sample or look at what had accumulated in the tub while they were downstairs. They claimed that they knocked on the door for 5 minutes and I did not answer when I was sitting just feet from the door at the time they claimed to knock at. I was informed by the super that the bladder Gary thought may have begun to decay was perfectly fine. In essence Gary and his cohort did nothing. The first guy was clueless, and didn't even know another crew was on site, and then just bailed. Gary may have lied about coming back up and refused to take the test seriously even though a lab in town was quoted as saying "we've never seen this material before." Why was Gary even brought in when another company was already on the case and 3 separate plumbers all witnessed the material and took samples twice for analysis? Analysis by the way which still hasn't been provided to us even though the property managers keep saying they will forward the results.

I made an appointment with Battalion on Monday, August 26 to come to my home on Wednesday, August…read more28 at noon. At 12:20 I called Battalion to inform them nobody had arrived. Tim answered the phone in a manner he described as "unprofessional" (he did not identify the firm, simply said "Hello") because he did not recognize my number. He said he would call back in five minutes. After 22 minutes he called back saying that Brian would be another 30 minutes. When asked if Brian had my number to call me directly in the event of tardiness, Tim said things did not always go as planned, and that the noon appointment should have been a range rather than a fixed point. When I suggested that things were not going according to established procedure, Tim got angry and canceled the appointment. I would not recommend this firm on the basis of this interaction.

Absolutely a great experience working with the team at Battalion…read more Sales and installation of multiple hwt's left multiple satisfied customers. Tim, one of the partners, saved us from a dire mistake with his advice. I coordinated, but they delivered. Installation was scheduled timely with efficiency a primary consideration for them and us. Installers were professional, polite and extremely considerate of each strata owner's space, laying cardboard in their path and wearing masks without being asked. Invoice was just as expected. Will definitely seek them out for future plumbing work.

Very disappointed: He came out in good time, good initial…read morecommunication. He spent 10 mins in the home to compete the job. That was Tuesday. He sent an invoice Thursday. Friday afternoon he contacts me requesting payment. it was late Friday afternoon and I was going to wait until Monday, after the weekend. He text and left voices messages of eight in total, trying to explain he should've received pay the day of or at the least the next day. Maybe that's normally ok but to harass and all these weird correspondence while I'm out with extended family was very disturbing and over a measly $150. This was intrusive, pushy, rude and of poor business ethics. I do not recommended this guy.

Mazin returned my calls promptly, and was thorough and professional, displaying good knowledge of…read moreproducts and government codes. Sadly, I was asking the impossible, trying to make a small panel do too much. In the end, he found an alternate solution for me which should work nicely, all without charge. I have no doubt that I will need help another time, and Aster Electric will be my first call! R. Moffat.