Absolutely disgusting, do NOT buy anything from these people. They are vile the lot of them, they…read moretalk to customers like they are nothing. I had a preorder that I paid for in cash. The item arrived damaged 3 or 4 days late. They tried to be awkward by refusing to refund me & only refund me by debit card. I told them they are NOT having my card details & it was absolutely absurd, at this point the manager Ross from Coventry HMV store started being abusive making accusatory comments about the tone in my voice. I have autism & I don't feel I was rude in any way. I was trying to state a fact which was misinterpreted as me being rude. The only time I was rude to HMV was when I was provoked. I've experienced discrimination as well with the staff making inappropriate comments about the way I was dressed which I felt isn't relevant & completely inappropriate. I do think stores like HMV unfortunately abuse vulnerable customers because they think they can get away with it. Their customer services via phone is absolutely awful & very unhelpful. I would urge anyone, simply don't do business with them at all, they don't care about you as the customer. They don't deserve any customers at all with they treated me.

I visited the store on 12/13 September 2011. It is located about 1500 meters from Bayswater Station…read moreon London's Underground. My only other experience with HMV in Vancouver, British Columbia Canada which used to be a Virgin Megastore (one of Sir Robert Branson's spinoffs). So, by comparison, this store is about 1/4 the size of the Vancouver location. The staff appear pretty friendly and helpful without being overbearing. They allow you to walk in the store and to get your bearing before chiming in with their "Can I help you..." mantra. The store is laid out as most music stores with CD's sorted by genre and alphabetized within the genre. The selection of DVD and Bluray is smaller than I expected. Additionally, some of the staff is not familiar with the region coding issues that can occur when you buy DVD media in countries other than those you reside. They do, however, seem to understand PAL vs. NTSC. Unlike it's Vancouver counterpart, it did not have as many accessories for music players (but this is probably because of the small size). The music is not played loudly and the lighting is adequate so the store atmosphere is pleasant. There is not an abundance of over-advertising of movies or music as I would have expected as I have seen in other non-HMV stores. Converting British Pounds to the US/Canadian dollar, there were actually many cheaper products than buying them in the US/Canada. Hopefully, the store is still there when I make my next trip to London as I will do my homework on movies and such to determine if I can play purchases on my home system.

Small shop, but a large selection of most all genres. They have a good selection of memorabilia, as…read morewell. Friendly staff, too!

It's not the most remarkable-looking shop, but I've been into Sounds Original a couple of times and…read moreI've found a good range of vintage vinyls, from the 50s and 60s in particular, and the staff really have a good knowledge of their music. They also sell jukebox records and memorabilia, which is all reasonably priced. They also have a website and links on amazon and ebay, so if you want to see what's in store before you go, it's helpful in that respect. I have seen it shut once or twice, so you may want to check out opening times before you go, but it's a great little place for vintage music.

Excellent shop, great range of records - and they really live up to their name…read more I visited their shop and like I kid in a candy store ended up buying a large number of records. including 3 and 4 of the collection. "London Is The Place For me. In the chaos of me chucking records from the racks at them they accidently pout the discs for parts 1 and 2 in the covers. When I rang to ask if they could sell me the discs for 3 & 4 in the sleave for 1 & 2, they refused, but just said: " No we will post the correct disks and sleave to make upo the set free of charge. Fantastic place.

If you didn't know, Jon is Honest. He's jsut this little shack in Notting Hill filled to brim with…read morerare music. Mostly Reggae and old skool R n'B, they also hold a collection of local artist nestled in amongst the vinyl and CDs. I was taken here once by a boy, this boy was in a band and it was an oh so cool day out. We mooched around the market and stumbled upon this gem. We even found his records on the shelves, but apparently it's uncool to point that out. In an area that is overwhelmed with the wealthy and tourists this is a hidden gem that shows you what Notting Hill was like before the movie, before Hugh Grant and his stupid hair cut ruined it all. Serious music lovers, don't expect racks and racks for fabulous music. It's a small selection of perfectly picked records that are icon and important and need to be heard. Die hard music fans only.

DO NOT PRE ORDER FROM ROUGH TRADE IF YOU WANT RELEASE DAY STUFF…read more Pre ordered the Springsteen Nebraska 82 set as I wanted to get it the day it came out. It didn't arrive, it's now days later and I've had no news about when I'll get it either. I've tried contacting them via customer service messaging and emails and have been ignored. According to the Shop app, my package is still 'being prepared' which means absolutely nothing

I first learned about the iconic Rough Trade record store through my love for The Smiths, and I…read morecouldn't resist the magnetic pull of this indie vinyl haven. My friend Robert and I had to visit it while on a long layover in London. Despite its dilapidated state and small size, Rough Trade's undeniable charm was evident in every corner. It's a treasure trove for indie and obscure music! However, I must admit that the physical state of the store left me longing for more. It's not as impressive as the one in New York! We didn't buy anything though, we've never heard of some of the bands that were on display. lol

Oxfam Music used to be a must visit kind of a place, but since they got rid of their "3 promo CDs…read morefor 99p" bay, the shop has lost a little of its magic. I used to love rummaging through that bay and seeking out little bargains or trying out new artists without feeling like I am gambling too much money. They still do cheap CDs but only albums which start from as little as 99p. At the back they still have DVDs for sale fairly cheaply as well as some discounted second hand electrical goods with the stock varying depending obviously what people donate. Oxfam Music is well worth a visit if you're in the area but not worth going out of your way for.

The Ealing branch of the Oxfam Music and Audio charity shops isn't large. If you're a DJ looking…read morefor some old, so-uncool-its-cool-again vinyl to throw in the mix, have a look. Otherwise it's hundreds of VHS tapes, some dubious CDs, and some TV, computer (PowerMac, anyone?) and turntable components that you can have for a couple of tenners. To be fair, everything's probably being sought by someone, somewhere, so taking a few minutes to look through the 99p CDs or the DVDs people no longer want might be worth a few minutes of your time.

Great shop and great prices. All their products come with free delivery to any where in the world…read more They also accept Paypal and Google Checkout Paypments. I recently bought Michael Jackson's Inside story from The MultiMedia Shop online.

Video City is a classic Notting Hill shop. It's unassuming from the outside but clearly spectacular…read moreon the inside. Movies are arranged by genre or country - I was impressed when I found my favorite movie ever, Le cercle rouge, in plain sight. The selection is huge thanks to a downstairs storage room. I was let down by the rental policy: you need an account to rent, and you need a credit or debit card to set up an account. I didn't have any plastic cards with me, so I was unable to rent. But I was able to purchase City of God as they accept cash for purchases, so all is well. It's nice to be able to rent DVDs like we all used to.

Don't let its size fool you - Video City has the best selection of films around. They have a…read moreparticularly amazing stock of foreign and independent films, but you can also find your everyday blockbusters or dumb 80s favourites (both rentals and for purchase). This little shop is worshipped by locals and for good reason - the staff, unbelievably knowledgeable, remembers faces and runs the place like a friendly, neighbourhood pub. They'll have a chat and are happy to order anything you'd like (in the film genre of course). Film/dvd rental shops are a dying breed, and it takes a gem like Video City to stay alive.